Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. The Senior Service Desk Analyst provides senior technical and operational capability within the Service Desk Operations function, supporting customers across a range of Managed Services environments. The role is responsible for taking full ownership of assigned Incidents and Requests, including more complex or sensitive issues, ensuring they are investigated, progressed, resolved or escalated appropriately. The Senior Service Desk Analyst is expected to bring strong technical knowledge, sound judgement and a consistent focus on...

This permanent role has a starting salary of 42,958 per annum, based on a 36 hour working week (pro-rata for part-time staff). The Public Health Intelligence and Insight Team are excited to be hiring a new Public Health Analyst with an information focus, to join our team currently based at our Woodhatch Place Office in Reigate. We are quite flexible as a team and meet in person as needed for meetings and team collaboration. We are a supportive and collaborative team that values continuous learning, professional development and sharing expertise. We embrace flexible hybrid working including working from home, enabling colleagues to thrive while maintaining strong connections across the team. We are quite flexible as a team and meet in person as needed for meetings and team collaboration. We are passionate about delivering high-quality analysis and insight, using data and evidence to support decision-making, reduce health inequalities and improve the health and wellbeing of...

About The Role FDM is a global business and technology consultancy seeking a Enterprise Agile Coach/Process Coach to work for our client within the Financial Services sector. This is initially a 6-12 month contract with the potential to extend and will be a hybrid role that will be based in Edinburgh. The Process Coach is an experienced Agile practitioner who partners directly with CIO delivery teams to embed effective delivery practices, accelerate adoption of new ways of working, and drive continuous improvement across the software delivery lifecycle. Acting as an embedded coach, the Process Coach supports delivery teams in adopting agreed processes, tools, frameworks, and governance standards, helping teams improve delivery outcomes, remove barriers to adoption, and build sustainable capability across the organisation. While this role will support the adoption of AI-enabled delivery practices and the Alpha AI SDLC framework, we are not seeking an AI...