Hunter Selection
Plymouth, UK
1st Line Support Engineer Our client is recruiting for a 1st Line Support Engineer to join a busy IT team supporting users across the business. This is a great opportunity for someone with strong customer service skills and previous IT support experience who us looking to further develop their technical knowledge in a varied, hands-on role. You'll act as a key point of contact for end users, providing day-to-day support across a range of technologies while working closely with the wider IT team to ensure systems remain reliable, secure and effective. What We're Looking For Deliver first-line technical support to users across the business. Log, troubleshoot and resolve IT issues relating to hardware, software and business applications. Support users both remotely and onsite, ensuring a high level of customer service. Escalate more complex incidents where required whilst maintaining ownership of tickets. Assist with device setup, deployment and user onboarding...
