Job Overview An exciting opportunity has become available for a Service Desk Analyst (Level 2) to join the Technology Services Management division based at Paragon's Client partner site in Rotherham. The role objectives of a service desk are centred around maintaining efficient IT operations ensuring that the service desk operates smoothly, supporting business operations effectively, and maintaining a high level of user satisfaction. This is a full-time office based position working on rotating shift pattern hours. Rotation between, day / evening & night shift ( Roughly 8am-4pm / 4pm-11pm / 11pm-7am) Each shift will rotate after a few weeks at a time. Your main duties would include: Incident Management Log and manage incidents and service requests using the IT Service Management (ITSM) tool. Prioritize and categorize incidents based on their impact and urgency. Ensure timely resolution of incidents in accordance with Service Level...

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in risk identification, project management and communication to Citi’s Business Disruption Risk Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview This role is critical for safeguarding the bank's financial stability and sustained growth by expertly managing Cyber & Information Security risks. The position involves identifying, assessing, measuring, monitoring, and reporting on these risks, ensuring all operations align with the Markets defined risk appetite. This professional provides a comprehensive view of the cyber threat landscape, enabling proactive anticipation, assessment, and mitigation of potential security risks across the Markets Business....

FX Client & Sales Technology - Software Engineer (VP) Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. About Citi As the world’s most global bank, Citi gives you the tools to be a trailblazer. We’re not just building technology; we’re building the future of banking. With thousands of employees located around the globe, we are an...

Job Description Based in London and part of the CX and Experimentation team, the Senior Conversion Rate Specialist will be driving the enhancement of its direct-to-consumer (D2C) business through improving conversion rates across its digital platforms. This role focuses on optimising user experience, increasing customer engagement, and driving revenue growth through conversion rate optimisation strategies. What does the job involve? Conversion Planning: Develop testing roadmap alongside the Experimentation Manager, ensuring that customer outcomes associated with experimentation are in line with our regulatory obligations. Conversion delivery: Design and execute A/B and multivariate tests according to agreed roadmap to optimise website elements, user journeys and conversion funnels. Conversion Insight: Complete all test analysis, communicating insights to internal stakeholders. Provide regular updates on progress and performance metrics to ensure transparency across...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. To support significant M&A and Integration projects across a range of domain sectors, this ongoing contract opportunity will provide strategic business analysis services to business partners, ensuring technology is deployed effectively to support the work of the organization, challenging conventional wisdom, uncovering root causes of problems and defining the changes that will accrue real business benefits. Assuring the delivery of business benefits and preventing unwise investments in the wrong solutions and effectively manage...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.  About the role: As a Test & Validation Analyst, you’ll play a key role in supporting the successful delivery of complex, cloud-based solutions within a large-scale transformation environment in the energy sector. This role focuses on the planning, coordination, and execution of User Acceptance Testing (UAT) and Operational Acceptance Testing (OAT) activities across data-driven solutions and platforms. Working closely with project teams, SMEs, technical specialists, and operational stakeholders, you’ll help ensure...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformational change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. This contract engagement offers a rare opportunity to own and deliver a high-profile cyber security transformation programme, operating at the intersection of technology, risk, and business strategy, with executive visibility and measurable impact across our clients organisation. The Programme Manager will own the end-to-end cyber improvement roadmap, coordinating delivery across IT, Security, Procurement, HR, Legal, Enterprise Risk Management (ERM), and business teams. Requirements • Proven experience delivering...

Role Description The Solutions Architect is responsible for consulting with clients and ensuring high quality designs that are practical, deliverable and maintain the integrity of FNZ’s products and services that help clients meet their business objectives Specific Role Responsibilities Main Tasks: Contribute towards business requirements and ensure the underlying business problem is understood throughout FNZ  Production of technical and/or functional designs that fulfil the requirements, are commercially viable and technically achievable  Participation throughout the software development lifecycle to ensure the project stays true to the design vision and the client’s needs, and that the design is responsive to the challenges encountered during build Maintain the functional integrity of the primary areas of their delivery team Act as subject matter expert for nominated areas of their delivery team. Responsibilities: Requirements Engineering...

Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. What We do / The Team: Markets Operations Technology is going through an exciting phase of transformation in margin and collateral domain. We are re‑engineering our technology estate to achieve world‑leading performance and resiliency, enabling new capabilities in advanced execution, global market...

Senior Network Engineer (Contract) Duration: 12 Months (Possibility for extension) Location: Chester/Hybrid (3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile Working as a Network Implementation engineer is to provide technical implementation services to support the evolution and ongoing support of the Bank EMEA IP Network in response to projects, upgrades, and feature enhancements. The work is always aligned to the current and approved architectural, roadmaps, technology standards, templates, governance, and change management policies. The main technology area of focus for the role is Business to Business connectivity via various DMZ's throughout EMEA via both public and private connections. The role is primarily focused on refreshing network devices that are approaching end of support dates. Key Responsibilities: Ability to analyses in detail current in production...

M&A Integration & Separation Architect Level: Principal Location: UK / Europe (travel as required) About Us You want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients’ most important challenges? Infosys Consulting is a global management consulting firm helping leading organisations navigate complex business and technology transformations. We operate in a high-growth, entrepreneurial environment, combining the agility of a boutique consultancy with the scale, engineering depth, and global reach of Infosys. At Infosys Consulting, we believe that real transformation happens at the intersection of business strategy and technology execution. Our approach brings together deep functional expertise, industry insight, and cutting-edge digital capabilities to deliver measurable outcomes. We work as one team across consulting and technology, enabling our clients to move from strategy to execution with speed, confidence,...

Delivery Lead Salary: Up to 45000 plus bonus and excellent company benefits. Location: Cannock/ London/ Warrington Offices with Hybrid with office working at least 3 times a week Hours: Full-time (40 hours per week, Monday - Friday) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Access to our company pension scheme Company car or allowance Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us...

Tech Practice Principal - Infrastructure / Security Lead Location: Hybrid: Client Site, AND Digital office, Remote. Proximity to Reading / Thames Valley is key Core Tech: Microsoft Azure Cloud, E2E Digital Security, DevOps AND Introduction At AND, we accelerate the development of digital capabilities. In practice, that means helping ambitious leaders and organisations build the teams, products, processes and even operational structures they need to close the digital skills gap within their organisation today, so that they thrive tomorrow. Clients rely on our experience, agility and craft skills across tech and business strategy, software development, AI and product management to address some of the toughest challenges facing their businesses. We bring aboard thinkers, tinkerers, passionate software craftspeople and inspiring technologists to help us solve these challenges. Together, we’re united by a sense of pragmatism, purpose and a deeply-held belief that...

Help build the world's first automated "airlock" for health research environments. At UK Biobank, we're developing new technologies that will help researchers securely work with some of the world's richest biomedical datasets. This role sits within a team building what is believed to be the world's first automated output checking system for trusted research environments using AI and cloud-native technologies to help ensure researchers can only export files regarded as safe. It's a genuinely greenfield engineering challenge, combining AI-driven approaches, secure cloud-native architecture, and modern full-stack development to support global health research. Can you do it? You'll play a leading role in the development, integration, and delivery of UK Biobank's Automated Output Checking SSystem,helping shape a platform that supports secure research at a global scale. Working closely with architects, researchers, vendors, and internal engineering teams, you'll help design and...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.  We are seeking an experienced IT Service Design & Transition Manager to lead the design, integration, and transition of new and changed services into operational support, on IT and OT environments and large-scale programme delivery. Develop and maintain service design packages, support models, SLAs/OLAs, and process maps for new or changed services Drives the maturation of service management processes, ensuring they evolve in line with programme needs, governance requirements, and industry best practice Ensure all...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. The Programme Governance Lead is responsible for the design, implementation, and optimisation of governance frameworks that enable effective, efficient, and proportionate oversight of programme delivery. The role ensures that governance is integrated with business operating models and decision-making structures, providing the right level of control, transparency, and insight without introducing unnecessary overhead. This role is critical in establishing delivery confidence, enabling timely decision-making, and ensuring alignment...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. We’re partnering with a leading oil & gas operator in Aberdeen to recruit an experienced Project Manager with Business Continuity (BCP) expertise to support a critical programme of work. This role will focus on refreshing Business Continuity Plans (BCP) for key IT systems, ensuring the organisation can continue to operate safely and effectively in the event of system disruptions. Working closely with the HSE team and IT stakeholders, you’ll play a key role in safeguarding operational resilience across the business....

Role: ICT Consultant - 2nd Line Location: Yeadon, Horsforth & Guiseley ( Must Drive ) Salary: 28,000 - 32,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Role summary: This role will involve supporting a primary school where you will be the liaison between your schools and our client, ensuring that they are kept informed about the products and services can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions. To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.  About the Role: We are supporting an Oil and Gas operator service transition programme and are looking for a Test Analyst . This major transformation spans both IT and Operational Technology (OT) environments, aiming to establish secure, autonomous platforms while maintaining critical infrastructure continuity. As a Test Analyst, you’ll contribute to the quality and stability of the programme’s deliverables by planning and executing structured testing across a wide range of systems and environments. You’ll interpret...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role: Join Sword Group as a Document Controller and become a key player in shaping how critical information is managed and utilised. Your expertise will ensure that essential documents are meticulously organised, consistently updated, and easily accessible. Embedded within our customer's Document Control team, you’ll be at the heart of maintaining compliance with industry standards, safeguarding data integrity, and streamlining workflows. Your role goes beyond organisation — you’ll empower teams by providing the...