Position Title: IT Technical Analyst Contract Type: Permanent (Onsite or Hybrid) Location: Loughborough, Stevenage, or Shepshed, UK Note: Active SC Clearance required Role Summary IT Technical Analyst Provides Tier 1/2 hardware, software, and infrastructure support across regional sites. Balances daily desk-side IT support with hands-on involvement in infrastructure maintenance, procurement, and Agile-driven IT projects. Key Responsibilities User Support: Deliver desk-side help desk support, resolve tickets (ServiceNow), and create end-user training materials. Systems & Infrastructure: Maintain PCs, servers, networks (LAN/WAN), Active Directory, backups, and air-gapped systems. Compliance & Procurement: Own site KPIs, handle hardware/software procurement, and maintain security controls (SOX, Cyber Essentials, CMMC). Operations: Join on-call rotations and apply continuous improvement methods to reduce costs and boost efficiency. Requirements...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Our client, a leading organisation in the retail sector, is seeking a talented Systems Analyst to join their dynamic team at the Head Office. This temporary position is set for a duration of 9 months and offers an exciting opportunity to work in a fast-paced environment while supporting critical technology systems that enhance the experience for both customers and colleagues. Role: Senior Systems Analyst Duration: 9 Months Location: Welwyn Garden City (on site) Rate: 450 pd Umbrella Key Responsibilities: As a Systems Analyst, you will play a pivotal...

Role: ICT Consultant - 2 Line Location: Barnet Salary: £28,000 - £32,000 - Travel Card Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Role summary: This role will involve supporting a primary school where you will be the liaison between your schools and our client, ensuring that they are kept informed about the products and services can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions. To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing...

Lead modernisation projects on web applications for science research platform Duxford, Cambridgeshire; c£60,000 DoE + Benefits Take a leading role as a Senior Developer to realise innovative web products as part of the company s new digital transformation. The company is at the forefront of science research in the UK, and put high priority in having clear public communications and news of their successes to elicit further future support. Leading their new web application projects, you will take a critical hands-on approach to shape this. The focus for projects is on the user experience and utilising modern web technologies to optimise its overall visibility and stakeholder engagement. The role will be both hands-on combined with technical leadership, contributing to design, build, test, optimisation and operation. Requirements: Experience as a senior or lead level full stack developer, with demonstrable projects using modern web technologies including a strong focus...