IT Technician - Bournemouth - Up to 26,000 We have an excellent opportunity for an IT Technician to join a growing organisation in an exciting period of growth. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be assisting users via the telephone, emails and tickets, ensuring you are working to agreed SLAs. Benefits for the IT Technician 20 days + bank holiday Good career development and training opportunities Health & wellbeing programme Pension Discount scheme Company events + more Key Responsibilities for the IT Technician: Acting as the first point of contact for all IT Support queries Assisting users remotely or face to face, offering deskside support when needed. Working closely with team leaders and senior management ensuring tickets are escalated and resolved where needed. Researching and documenting solutions to problems on the companies knowledge base....

Job Description - ICT Support Technician We're looking for an experienced and proactive ICT Support Technician to join a busy helpdesk and modern workplace team. Reporting to the Head of ICT Infrastructure, you'll provide day-to-day technical support, manage Microsoft 365 and Intune environments within a Hybrid Active Directory setup, and play a key role in improving the overall IT experience across the organisation. This is a hands-on role suited to someone comfortable with 1st-2nd line responsibilities and keen to grow within a cloud-first environment. This is an office-based position. About the Organisation You'll be joining a well-established company with long-standing stability and a modern approach to technology and digital operations. Benefits 25 days annual holiday (rising to 30 with length of service) Your birthday off as an extra day's holiday Annual performance-related bonus Generous pension scheme Private healthcare Enhanced company sick pay...