Job title: Service Desk Analyst (Incident Manager) Location: Nottingham Salary: £27,000 per annum Shift pattern: 4 days on, 4 days off, working 07 00 Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Passionate about technology and helping people? As an Service Desk Analyst in Nottingham, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish. At XMA, technology is only part of the story. Our success is built on talented people who are passionate about making a difference for customers, communities, and each other. For over 40 years, we've helped organisations across the UK unlock the power of technology. Today, we're one of the UK's leading independent technology partners, delivering innovative solutions that drive real-world outcomes...

IT Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If you’ve also worked in the following roles, we’d also like to hear from you: IT Service Delivery Manager, Service Delivery Manager, IT Business Relationship Manager, IT Business Partner, Service Management Lead, ITSM Lead, IT Operations Manager, Technology Service Manager This role is officially known in the organisation as an IT Customer Service Manager Successful candidates can expect a Civil Service Pension with an employer contribution of 28.97%.   SALARY: £47,084 per annum  + Generous Benefits (see below) LOCATION : (Hybrid) Nottingham, East Midlands JOB TYPE: Full-Time / Part-Time, Permanent WORKING HOURS: Flexible working, Full-time, Job share,...

Senior Systems Developer Join Our Team as Senior Systems Developer Location: Chesterfield An exciting opportunity has become available for a Senior Systems Developer to join our Member Services team. Reporting to the Senior System Development Manager, you will play a key role in the configuration, support and ongoing development of the IntelliPen Pensions Administration platform. Working closely with Procentia and the Member Services Support Team, you will be responsible for maintaining and enhancing the IntelliPen system, ensuring it continues to meet the needs of the business and its customers. A key focus of the role will be identifying opportunities for continuous improvement, driving innovation, and implementing system developments that enhance performance, efficiency and user experience. What you'll do: Support the design, development and enhancement of IntelliPen functionality, including workflows, reporting, document generation, member portals,...

Senior Systems Developer Join Our Team as Senior Systems Developer Location: Chesterfield An exciting opportunity has become available for a Senior Systems Developer to join our Member Services team. Reporting to the Senior System Development Manager, you will play a key role in the configuration, support and ongoing development of the IntelliPen Pensions Administration platform. Working closely with Procentia and the Member Services Support Team, you will be responsible for maintaining and enhancing the IntelliPen system, ensuring it continues to meet the needs of the business and its customers. A key focus of the role will be identifying opportunities for continuous improvement, driving innovation, and implementing system developments that enhance performance, efficiency and user experience. What you'll do: Support the design, development and enhancement of IntelliPen functionality, including workflows, reporting, document generation, member portals,...

Senior Systems Developer Join Our Team as Senior Systems Developer Location: Chesterfield An exciting opportunity has become available for a Senior Systems Developer to join our Member Services team. Reporting to the Senior System Development Manager, you will play a key role in the configuration, support and ongoing development of the IntelliPen Pensions Administration platform. Working closely with Procentia and the Member Services Support Team, you will be responsible for maintaining and enhancing the IntelliPen system, ensuring it continues to meet the needs of the business and its customers. A key focus of the role will be identifying opportunities for continuous improvement, driving innovation, and implementing system developments that enhance performance, efficiency and user experience. What you'll do: Support the design, development and enhancement of IntelliPen functionality, including workflows, reporting, document generation, member portals,...

Job summary Are you an experienced Java Engineer looking for the next challenge? Would you like to join our Software Engineer team to help Department for Work and Pensions (DWP) modernise the way it delivers public services? Were looking for outstanding Software Engineers, who want to contribute to demanding and exciting digital services for the UK Government. Be part of changing the face of public services with the potential to dramatically transform the future of millions of people. Our Engineers will build and run applications as part of multi-functional agile delivery teams. What really excites the successful candidate is problem-solving and the opportunity to deliver innovative technology that carries real value for users. The candidate will be expected to draw value from collaboration with others, actively seek input from colleagues and value a multidisciplinary team over hierarchy. You will be working as a Java Engineer within DWPs Debt Services unit. We are...

Job summary We have a number of exciting Business Analyst opportunities available across DWP Digital, including Debt, Health & Disability Services, Working Age Services and Hybrid Cloud. Five vacancies are within the Working Age Services team and are available in Birmingham, Leeds, Manchester and Newcastle. The remaining opportunities are available in Birmingham, Blackpool, Leeds, Manchester, Newcastle and Sheffield. As a Business Analyst, you will play a vital role in shaping and delivering digital transformation that supports millions of users across the UK. Working within multidisciplinary teams, you will help bridge the gap between business needs and technical solutions, ensuring that products and services deliver meaningful outcomes and value. This is an opportunity to contribute across the product delivery lifecycle, working in Agile environments to support the design and delivery of services that meet user and business needs. You'll collaborate with a wide range...

Pay up to £77,895, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Join DWP Digital as a Senior Agile Delivery Manager and play a leading role in transformation that impacts millions of citizens across the UK. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn each year, supporting millions of people across the country. Working in Working Age Services, Data & Analytics or Later Life, you'll lead multidisciplinary teams to deliver user-centred digital products and services that underpin some of the UK's most important public services. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivering with People. You'll be responsible for leading digital delivery in complex environments, ensuring effective planning, governance, risk management and coordination across multiple teams...

Purpose of the role: Lead developers are experts on the practical and technical aspects required for a project's completion, but they typically handle the management or business side of technology projects. They are technology professional who guides development teams. They lead the development team with all software development tasks especially on giving technical guidance. They will be expected to work well in a team environment with no supervision. Job title: Senior Software Engineer Job Description: *CANDIDATES MUST BE ELIGIBLE FOR SC CLEARANCE* What you'll be doing: Building and configuring applications in a Microsoft Dynamics / Power Platform stack Documenting and refactoring complex programs/scripts. Ensuring team adherence to project quality standards Applying agreed standards and tools to achieve well-engineered outcomes. Communicating client specifications to development teams Assisting with application troubleshooting and...

Ecommerce Assistant Location: Coventry - 4 days office, 1 day working from home Salary: £27,000 - £32,000 depending on experience We're looking for an Ecommerce Assistant to join a growing digital team, supporting the day-to-day management and development of a busy ecommerce website. This is a great opportunity for someone looking to build a career in ecommerce, whether you have some hands-on experience or are a recent graduate with a degree in Marketing, Ecommerce or a related subject. Working closely with the Ecommerce Manager, you'll gain exposure to a broad range of ecommerce activities, from product management and website merchandising through to reporting, content and online trading. What you'll be doing: Managing and updating product listings, including product descriptions, imagery, pricing and stock information. Supporting website merchandising, building category pages and implementing promotions. Uploading and updating website content, landing...

Chief Digital & Information Officer - Remote with travel across the UK £160,000 - £180,000 + package This CDIO role is a strategic board level appointment to deliver the future road map for digital transformation and technology. Working closely with the current IT Director and Transformation Director you will be tasked with reestablishing the future needs for the digital transformation programmes. A big focus on Data and AI and moving towards a product led environment. We need a thought leader, a true champion of modern technology who can win over hearts and minds and really drive change through a classic digital transformation programme. You'll have a strong technical team beneath you, they just need the right leadership to re-engage both internal and external stakeholders and drive forward innovation. This business is in a really good shape, they have endless data that is just sitting there waiting to become insight. This position is a very exciting opportunity for...

Do you have a background working within the social or affordable housing sector? Do you have experience of property asset management, technical services and specifications, property management, decent homes and/or property defects or remediation? If so, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Technical Services Officer for a Business Consultancy that provides Procurement, Asset Management & Development Consultancy to social housing customers. The main purpose of the role will be to provide operational support to the technical team to allow them to facilitate operational procurements. Your day-to-day activities will include supporting the review of technical specification to ensure that they meet operational requirements; research to help the development of technical specifications; maintain core specification documentation; stakeholder engagement; the scrutinisation of tender submissions; quality check framework...

Technology Service Operations Team Lead Birmingham 6-Month Contract (Potential Extension) Full-Time Onsite (5 Days per Week) Salary: Circa £50,000 per annum Are you a technically strong IT support professional with leadership experience and a passion for delivering exceptional customer service? We're recruiting for an experienced Technology Service Operations Team Lead to join a large, enterprise-scale organisation supporting tens of thousands of users across multiple UK locations. This is an excellent opportunity for someone who enjoys a hands-on role, combining technical support expertise with team leadership responsibilities. The Role As a Team Lead within the Technology Service Operations function, you will be responsible for delivering a first-class face-to-face IT support experience while leading and mentoring a small team of technical support professionals. Working within a highly visible technology hub environment, you'll act as a technical...

Help improve the digital services that support UK businesses, investment and economic growth. The Department for Business, Innovation, Science and Trade (BIST), in partnership with Inspire People, is seeking a Senior Business Analyst with strong digital business analysis expertise to lead complex change initiatives within multidisciplinary teams. Permanent, Grade 7 opportunity with a salary range £60,732 to £71,296 (dependent on location and technical assessment) plus excellent Civil Service benefits and 29% employer pension contribution. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. Drive Digital Change Across Government BIST helps businesses invest, innovate, export and grow across the UK. Within the Digital, Data and Technology (DDaT) directorate, you'll work on digital services, data platforms, AI-enabled products, cyber security services and internal technologies that support critical government operations....

Do you have a background working within the social or affordable housing sector? Do you have experience of property asset management, technical services and specifications, property management, decent homes and/or property defects or remediation? If so, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Technical Services Officer for a Business Consultancy that provides Procurement, Asset Management & Development Consultancy to social housing customers. The main purpose of the role will be to provide operational support to the technical team to allow them to facilitate operational procurements. Your day-to-day activities will include supporting the review of technical specification to ensure that they meet operational requirements; research to help the development of technical specifications; maintain core specification documentation; stakeholder engagement; the scrutinisation of tender submissions; quality check framework...

Rail Systems Design Integration Lead Role Department: Engineering/Design Reports to: Design Integration and Technical Assurance Manager Management Responsibility: RAM Manager, System Safety Lead, Interoperability Lead, Electrical Engineering (EMC and E&B), functional management of integration lead for Standard track, Resilient track and Calvert IMD Project Overview: The Ferrovial BAM Joint Venture has a successful history of delivering critical infrastructure for the UK on time and to budget together in joint venture partnership. They first worked together in 2010 as BFK, delivering three Crossrail contracts, including the longest stretch of tunnelling works between Royal Oak and Farringdon and Farringdon Station, the first central station to be completed on the Elizabeth Line. The team is also delivering the Silvertown Tunnel project together in East London and has been delivering excellence at each stage of HS2, such as Fusion JV for the Enabling Works...

We are seeking a Document Controller with a proven track record in managing and maintaining document control processes. The ideal candidate will have experience in document control, Electronic Document Management Systems (EDMS), and possess good communication and organisational abilities. Key Responsibilities: Maintain and update project documentation in compliance with company standards. Ensure accurate filing, retrieval, and distribution of documents across teams. Monitor document workflows and approvals within EDMS systems. Act as the primary point of contact for EDMS-related queries. Configure and manage document control settings in Asite and other platforms. Train and mentor new starters on document control processes and EDMS systems. Provide ongoing support to project teams on document management best practices. Ensure all documentation meets regulatory and project requirements. Conduct periodic audits to maintain data...

Web & eCommerce Executive 25,000 - 30,000 Willenhall Hybrid 3 days in the office We're looking for a Web & eCommerce Executive to join a growing digital team in a varied role covering both eCommerce operations and website/content management . This is a great opportunity for someone with 1-3 years' experience in an office environment , including recent graduates, who is organised, confident speaking to people and comfortable using SaaS or digital systems . You don't need specific eCommerce experience. What's important is that you're tech-savvy, accurate, organised and customer-focused , with the confidence to troubleshoot problems and support colleagues across the business. What will you be doing? The role has two key areas: 1. Supporting stores with home shopping operations You'll be the point of contact for stores when they need help with day-to-day home shopping issues, providing support over the phone and via email. This will include: Helping...

Robert Half are supporting our client with a sarch for an I T Support Engineer, supporting users across sites around Birmingham. Key Responsibilities Provide first-line support for hardware, software and network issues Train users and develop training materials Assist with programming, scripting and application development Support the integration of third-party software and systems Develop client-facing IT solutions where required Liaise with external software suppliers and service providers Manage multiple tasks and projects, ensuring deadlines are met Requirement Experience supporting users with hardware and software issues Experience working within a small IT team and managing multiple priorities Ability to learn new programming languages and technologies Strong communication and interpersonal skills IT qualifications or demonstrable IT experience and training A proactive, adaptable approach and willingness to learn Robert Half Ltd...

2nd Line Network Engineer (24/7 Shift) Solihull, West Midlands 32,000 + 20% Shift Allowance ( 38,400 OTE) Permanent 4 on / 4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're seeking a talented 2nd Line Network Engineer to join a brand-new 24/7 support team, providing advanced diagnostics and support across enterprise networking environments. You'll play a key role in troubleshooting complex connectivity issues, restoring services quickly, and ensuring customers receive exceptional support around the clock. What You'll Be Doing Taking ownership of network-related incidents through to resolution. Providing technical support via phone, monitoring platforms, and ticketing systems. Troubleshooting routing, switching, firewall, wireless, and connectivity issues. Accessing and supporting customer network infrastructure remotely. Investigating performance issues, outages, and monitoring alerts. Managing escalations and working closely with third-party...