First line support 5 days a week in the office London Permanent The Role As a 1st Line Support Engineer, you'll be the first point of contact for internal IT support, ensuring employees receive fast, effective assistance across hardware, software, networks, and workplace technology. This is a hands-on position where you'll have real visibility across the business and the opportunity to develop your technical skills within a collaborative environment. Key Responsibilities Provide 1st line IT support to users across multiple offices Manage and resolve incidents and service requests through the ITSM platform Configure, maintain and troubleshoot laptops, mobile devices, printers and AV equipment Support meeting room technology, including Microsoft Teams Rooms Install, update and maintain software applications Manage user accounts and permissions across Microsoft 365 and Azure Active Directory Assist with network connectivity issues across enterprise environments...

IT Release Analyst Working Pattern: Hybrid, 2 days per week in the office Are you currently working in IT Support within the legal sector and looking for an opportunity to take your career in a new direction? We have an exciting opportunity for an IT Release Analyst to join a prestigious international law firm in London. This role is ideal for someone looking to transition from IT Support into IT Release Management, with full training, support and upskilling provided to help you develop your skills and build a long-term career in this specialist area. We're particularly interested in candidates with a background in IT Support, Service Desk, Desktop Support, IT Operations or IT Service Delivery within a law firm, who have a good understanding of legal IT environments and enjoy working with technology, processes and stakeholders. You don't need previous experience in a dedicated IT Release Management role. We're looking for someone who is organised, proactive, eager...

IT Change Analyst Location: London Working Pattern: Hybrid, 2 days per week in the office Are you looking to take the next step in your IT career and move into IT Change Management? This is an excellent opportunity for someone looking to transition into IT Change Management, with full training, support and upskilling provided to help you develop your knowledge and build a long-term career in this area. We're particularly interested in candidates with a background in IT Support, Service Delivery, IT Operations, IT Service Management or Project Coordination who have a good understanding of IT environments and enjoy working with processes, stakeholders and technology improvements. You don't need previous experience in a dedicated IT Change Management role. We're looking for someone who is organised, proactive, eager to learn and keen to develop their career in a more structured, process-driven IT role. Working alongside an experienced IT Change and Release...

About The Role FDM is a global business and technology consultancy seeking a Dynamics 365 Solution Architect to work for our client within the public sector. This is initially a contract to March 2027, with very good prospects to extend, and will be a remote role, with the successful candidate assigned to their local FDM office. Our client is seeking an experienced Dynamics 365 specialist to support its internal team in delivering a new Inspection Case Management system built on Microsoft Dynamics 365 Customer Service. You will provide technical leadership and governance across the end-to-end solution design, ensuring Dynamics 365 best practice is embedded from the outset. You will shape the platform configuration and underlying data model, provide independent design assurance and help accelerate technical delivery while transferring knowledge to the existing team. Responsibilities: Lead the end-to-end technical design and governance of the new Inspection Case...

Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.   Kurt Geiger Digital   Kurt Geiger’s Digital Team is a leading edge, multichannel, global, fully integrated function within the business. We have built an inclusive and diverse team that operates across 4 layers of the Business: Back End Systems and Engineering; Platforms; Marketing; Customer Service.   Our in-house team of over 100 Digital experts are...

IT Support Technician / Field Engineer Join a supportive, growing technology team delivering onsite and remote IT support to professional-services clients. This varied role suits a confident Windows and Mac troubleshooter who enjoys client contact, problem-solving and continuous learning. This role is officially known as an IT Field Engineer If you’ve also worked in the following roles, we’d also like to hear from you: IT Field Engineer, IT Support Technician, Desktop Support Engineer, Technical Support Engineer, Technical Support Analyst, IT Technician, Helpdesk Analyst, Service Desk Analyst Benefits include private healthcare after probation, certification support, 40% off gym membership and a birthday day off.   SALARY: £40,000 to £45,000 per annum (depending on experience) + Benefits LOCATION: Hybrid - Working 4 days from client sites or the City of London office (Farringdon / Chancery Lane EC1N) and 1 day from home JOB...

Service Desk Team Leader Lead a busy IT support function where ticket flow, client communication and team performance matter. This role suits someone with service desk leadership or dispatch experience, strong IT support knowledge and Freshservice proficiency. If you’ve also worked in the following roles, we’d also like to hear from you: IT Service Desk Manager, Service Desk Manager, Helpdesk Team Leader, IT Support Team Leader, Technical Support Team Leader, Service Desk Lead, Helpdesk Manager, Support Desk Team Leader Benefits include private healthcare after probation, a pension from day one, 40% off gym membership and a birthday day off. SALARY: £45,000 to £50,000 per annum (depending on experience) + Benefits LOCATION: Hybrid / 3 days in the City of London office (Faringdon / Chancery Lane EC1N) and 2 days working from home JOB TYPE: Full-Time, Permanent   JOB OVERVIEW This is an excellent...

IT Support Engineer / Service Desk Analyst Join a supportive, fast-paced technology team providing first-line support to clients. This opportunity suits someone with relevant IT support experience, strong customer service skills and a drive to keep learning and developing. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, 1st Line Support Engineer, First Line Support Engineer, Desktop Support Engineer, IT Support Analyst Benefits include private healthcare after probation, learning and development opportunities, pension scheme and birthday day off.   SALARY: £28,000 - £34,000 per annum (depending on experience) + Benefits LOCATION: Hybrid / 3 days in the City of London office (Faringdon / Chancery Lane EC1N) and 2 days working from home JOB TYPE: Full-Time, Permanent   WORKING HOURS:...

Job Description: Job Purpose Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work on cutting-edge technology and business challenges in the financial sector.  The Engineer role within the ICE Network Engineering team provides leadership in network design, validation, deployment, maintenance and 24x7 operational support.   The successful candidate will work on further advancing one of the largest and global financial networks with a wide variety of critical services as well as help drive large scale office refreshes and migrations.  The successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.   Responsibilities Deploy, support and maintain mixed vendor network infrastructure Document and publish standards and designs Assist ICE staff with problem solving and escalation procedures Understand and follow operational...

Service Delivery Manager / IT Service Desk Manager Lead a busy IT Help Desk, drive IT Support Engineer performance against SLAs and champion excellent customer service. This hands-on role also provides technical expertise on IT support issues and projects while working closely with senior leadership. If you’ve also worked in the following roles, we’d also like to hear from you: IT Service Delivery Manager, IT Service Manager, IT Support Manager, Service Operations Manager, IT Operations Manager, Managed Services Manager, Technical Service Manager, Service Desk & Support Manager   SALARY : £45,000 – £55,000 per annum (depending on experience) LOCATION: Covent Garden, London (100% Office Based) JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 08:30 to 17:30   JOB OVERVIEW This is an opportunity to lead a busy IT support operation, raise service standards and make a visible impact on...

Role: ICT Consultant - MSP - Education Location: Oxfordshire Salary: 28,000 - 32,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Role summary: This role will involve supporting a primary school where you will be the liaison between your schools and our client, ensuring that they are kept informed about the products and services can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions. To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent...

Exciting opportunity to join a growing business based in Oxford as an IT Support Technician, offering up to £29,000 plus excellent benefits and career development opportunities The role As IT Support Technician, you'll be responsible for: supporting internal customers with IT requests, managing / updating tickets troubleshooting day to day software, hardware and connectivity issues setting up computers, mobile devices and software escalating complex issues to senior members of the team maintaining records and documentations, as well as ensuring that IT equipment is stored/dispatched in efficiently About you Applicants for the IT Support Technician role will have: excellent written and verbal communication and customer service skills with a friendly and helpful approach strong attention to detail and an analytical mindset suited to troubleshooting / fault finding familiarity (and ideally hands-on/office experience) with Windows 11, M365,...

We are looking for an experienced IT Support and Digital Workplace Analyst to work for an established organisation based in Hertfordshire This is an excellent opportunity for an IT Support Analyst or Desktop Support Engineer who enjoys hands-on troubleshooting, working directly with users and improving the overall technology experience across a business. The role combines traditional 1st and 2nd Line IT Support with Microsoft 365, end-user computing and meeting-room Audio Visual (AV) technology. You'll be responsible for ensuring employees have access to reliable, effective workplace technology, whether working in the office, remotely or collaborating through Microsoft Teams. Key Responsibilities Provide 1st and 2nd Line technical support across Windows devices, Microsoft 365, applications, hardware and peripherals. Troubleshoot and resolve incidents relating to laptops, desktops, mobile devices, connectivity and workplace technology. Support meeting-room AV equipment,...

Willmott Dixon is looking for a customer-focused and proactive Service Desk Analyst to join the IT team on a 12 month fixed term contract. This is an exciting opportunity to play a key role in delivering a professional, responsive, and high-quality IT support service to colleagues across the business. Working in a hybrid environment, with a mixture of office based at our Head Office in Letchworth Garden City and remote working. You'll be the first point of contact for colleagues seeking IT support. You'll provide assistance through telephone, self-service, chat, and email channels, helping to ensure a seamless technology experience across the organisation. If you're passionate about technology, enjoy problem-solving, and take pride in delivering excellent customer service, we'd love to hear from you. Key Responsibilities Provide professional, customer-focused IT support through telephone, self-service, chat, and email channels. Take ownership of incidents and service...

Willmott Dixon is looking for a customer-focused and proactive Service Desk Analyst to join the IT team on a 12 month fixed term contract. This is an exciting opportunity to play a key role in delivering a professional, responsive, and high-quality IT support service to colleagues across the business. Working in a hybrid environment, with a mixture of office based at our Head Office in Letchworth Garden City and remote working. You'll be the first point of contact for colleagues seeking IT support. You'll provide assistance through telephone, self-service, chat, and email channels, helping to ensure a seamless technology experience across the organisation. If you're passionate about technology, enjoy problem-solving, and take pride in delivering excellent customer service, we'd love to hear from you. Key Responsibilities Provide professional, customer-focused IT support through telephone, self-service, chat, and email channels. Take ownership of incidents and service...

We are looking for an experienced IT Support and Digital Workplace Analyst to work for an established organisation based in Hertfordshire This is an excellent opportunity for an IT Support Analyst or Desktop Support Engineer who enjoys hands-on troubleshooting, working directly with users and improving the overall technology experience across a business. The role combines traditional 1st and 2nd Line IT Support with Microsoft 365, end-user computing and meeting-room Audio Visual (AV) technology. You'll be responsible for ensuring employees have access to reliable, effective workplace technology, whether working in the office, remotely or collaborating through Microsoft Teams. Key Responsibilities Provide 1st and 2nd Line technical support across Windows devices, Microsoft 365, applications, hardware and peripherals. Troubleshoot and resolve incidents relating to laptops, desktops, mobile devices, connectivity and workplace technology. Support meeting-room AV...

IT Service Desk Analyst Chichester Contract £16.61 per hour Our client is looking for an experienced IT Service Desk Analyst This is an excellent opportunity for candidates seeking to develop a career within an enterprise IT Service Desk environment supporting over 7,000 users across West Sussex County Council and partner organisations. Successful candidates may have the opportunity to apply for permanent positions in the future. Any progression to a permanent appointment would be subject to the Council's recruitment processes and pay arrangements in place at that time. The Service Desk operates between 8:00am and 6:00pm, and you will work on a rotating shift pattern within these hours. • Provide a high-quality, customer-focused IT support service to colleagues across the Group. • Act as the first point of contact for IT support requests received via telephone, email and self-service portals. • Log, categorise and triage incidents and service requests through the...

Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary The Partner Solutions Architect (PSA) at NetApp is a senior technical enablement resource aligned to a defined set of strategic Channel Partners within the UKI region. This role is focused on developing, enabling, and influencing partner technical communities, ensuring partners are equipped to lead with NetApp...

IT Support Analyst - Legal / Professional Services Location: Central London (W1) Salary: 28,000- 36,000 DOE, plus discretionary bonus Working pattern: Full-time, hybrid working available after probation Hours: 8.30am-6.30pm (on a shift pattern, 35 hour week) Looking for a motivated and customer-focused IT Support Analyst to join the technology team of an established professional services law firm in the West end of London. Working as part of a friendly team of five, you will provide first and second-line IT support to approximately 200 employees and partners, helping to ensure the smooth running of day-to-day IT operations. This is an excellent opportunity for someone with around a year of IT support experience who is looking to develop their technical skills, broaden their knowledge of IT infrastructure and progress their career within a supportive environment. Training and development will be provided. Key Responsibilities Provide first and second-line IT...

Junior IT Support Analyst - Legal / Professional Services Location: Central London (W1) Salary: 26,000- 28,000, plus discretionary bonus Working pattern: Full-time, hybrid working available after probation Hours: 8.30am-6.30pm (on a shift pattern, 35 hour week) Looking for a motivated and customer-focused Junior IT Support Analyst to join the technology team of an established professional services law firm in the West end of London. Working as part of a friendly team of five, you will provide first and second-line IT support to approximately 200 employees and partners, helping to ensure the smooth running of day-to-day IT operations. This is an excellent opportunity for someone with some IT support experience who is looking to develop their technical skills, broaden their knowledge of IT infrastructure and progress their career within a supportive environment. Training and development will be provided. Key Responsibilities Provide first IT support,...