We are seeking a collaborative leader ready to transform service desk operations. We're seeking a Service Desk Lead who can elevate support quality, be solution focused and importantly drive team excellence. This is your opportunity to impact how IT support is delivered across MND Association, moving from reactive incident management to intelligent, trend focused service improvement. Key Responsibilities Lead, develop and support a team of Support Analysts with clear coaching, performance management and professional development to build capability and maintain service excellence Identify trends, patterns and common problems within ticket data to recommend and implement resolutions, reducing ticket volume and preventing recurring issues Own and improve service quality standards, ensuring incidents and requests are resolved efficiently within agreed service levels and that users receive consistent, high-quality support Monitor and report on Service Desk activity and KPIs,...

Do you see yourself in a graduate role? Salary: Base salary of 30,000 Location: Ling Hall Landfill Site, Coalpit Lane, Rugby, Warwickshire, CV23 9HH Hours: 40 hours per week. Monday - Friday Programme Duration: 2-year programme, starting on 2 September 2026 When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. Through our graduate programme you'll help us to achieve our purpose of Ecological Transformation and build a career we can be proud of. No matter what role you have, when you join us you can play a key role in achieving our vision, and we can make yours happen too. We know that everyone here at Veolia can help us work alongside our communities, look after the environment in small and big ways, and contribute towards our inclusive culture. What we can offer you; - 25 days of annual leave - Ongoing training and development opportunities,...

Are you a talented Dynamics CRM or Power Platform Developer? Do you want to work for an emerging, cutting-edge consultancy providing digital transformation solutions and offering you autonomy and opportunity for growth? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting Development opportunity. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a niche, cutting edge, and award-winning digital consultancy developing bespoke solutions for customers within the Property Services, Facilities Management and Real Estate marketplaces. The purpose of the role will be to work within an agile framework to develop, test, support, and maintain bespoke Power Platform and Microsoft Dynamics applications for customers. Further day-to-day activities will include assisting in the collection and documentation of user's requirements, development of user stories, and estimates; Preparing...

Senior Authorised Personnel (SAP) Electricians Solihull Here at E-ppl we are leading suppliers of Managed Services within the automotive industry. Working with the main OEMs within the UK and overseas. We are a specialist contractor who OEM's call on to support their vehicle projects. This can range from carefully planned and executed launch support projects through to very reactive quality campaigns. All our projects are fully managed offering a turn-key solution to our customers. We are seeking highly skilled Senior Authorised Personnel (SAP) Electricians with specific experience in Battery Electric Vehicles (BEV) for a long-term contracting position. This role requires advanced diagnostic capabilities, including fault identification down to level zero. Auto Electrician Requirements: Certifications : IMI EV Level 3 / Level 4 with proven site experience (we know you are rare, but we are looking for you). Fault Diagnosis : You must be able to confidently...