Help strengthen our Teams as our ServiceNow Lead Architect. Home based/ fully remote role. Job title: ServiceNow Lead Architect Job Description: This is a great chance to join us as our ServiceNow Lead Architect, you’ll be responsible for leading the design and development of innovative solutions to meet the needs of the business. The primary objective of this role is to deploy, maintain and improve the ServiceNow Service Management platform used by Capita to support its external customers and internal staff. What we’re looking for: Deep Knowledge of ServiceNow Solutions: Expertise in various ServiceNow modules and functionalities ITIL Processes: Strong understanding of ITIL (Information Technology Infrastructure Library) processes and best practices Enterprise Environment Experience: Experience working in large-scale enterprise environments with multiple integration points System Architecture and Design: Proficiency in designing and deploying scalable...

Our client, a leading organisation operating within a global multinational group and recognised as part of a Fortune 500 business, is seeking a highly motivated and enthusiastic IT Service Desk Analyst to join their progressive, values-driven IT Infrastructure team based at their Billingham site. Our client is committed to delivering sustainable solutions that support both industry and communities. Their employees are focused on safe and reliable operations, environmental responsibility, and continuous improvement. Joining the organisation means becoming part of a collaborative team where diverse skills, experiences, and perspectives are valued. Employees are encouraged to develop their careers, take on new challenges, and contribute to meaningful work in a supportive and inclusive environment. In this role, you will provide first-line, and where appropriate second-line, technical support across the business. You will be responsible for logging, tracking, and resolving IT...