Service Desk Team Leader Lead a busy IT support function where ticket flow, client communication and team performance matter. This role suits someone with service desk leadership or dispatch experience, strong IT support knowledge and Freshservice proficiency. If you’ve also worked in the following roles, we’d also like to hear from you: IT Service Desk Manager, Service Desk Manager, Helpdesk Team Leader, IT Support Team Leader, Technical Support Team Leader, Service Desk Lead, Helpdesk Manager, Support Desk Team Leader Benefits include private healthcare after probation, a pension from day one, 40% off gym membership and a birthday day off. SALARY: £45,000 to £50,000 per annum (depending on experience) + Benefits LOCATION: Hybrid / 3 days in the City of London office (Faringdon / Chancery Lane EC1N) and 2 days working from home JOB TYPE: Full-Time, Permanent   JOB OVERVIEW This is an excellent...

Project Coordinator / Project Administrator Build a career in project management while supporting client projects through scheduling, reporting, documentation and coordination. Strong organisation, communication, Microsoft 365 skills and confidence with project or ticketing systems are essential. If you’ve also worked in the following roles, we’d also like to hear from you: Project Assistant, Project Officer, Project Support Officer, Programme Coordinator, Programme Administrator, Programme Officer, PMO Administrator, PMO Analyst, Project Support Administrator or you may be a Service Desk Team Leader wanting to move into projects or a Technical Engineer looking to transition into project management   SALARY: £38,000 - £45,000 per annum + Benefits       LOCATION: Hybrid / London (E1) – 1 to 2 Days in the Office per week with the remainder working from home. JOB TYPE: Full-Time, Permanent   JOB OVERVIEW...

Service Delivery Manager / IT Service Desk Manager Lead a busy IT Help Desk, drive IT Support Engineer performance against SLAs and champion excellent customer service. This hands-on role also provides technical expertise on IT support issues and projects while working closely with senior leadership. If you’ve also worked in the following roles, we’d also like to hear from you: IT Service Delivery Manager, IT Service Manager, IT Support Manager, Service Operations Manager, IT Operations Manager, Managed Services Manager, Technical Service Manager, Service Desk & Support Manager   SALARY : £45,000 – £55,000 per annum (depending on experience) LOCATION: Covent Garden, London (100% Office Based) JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 08:30 to 17:30   JOB OVERVIEW This is an opportunity to lead a busy IT support operation, raise service standards and make a visible impact on...