Job Description This is an exciting opportunity for an accomplished Senior Project Manager / Delivery Lead to join us on a 6-month contract and take ownership of a number of significant workstreams within Prometheus, our estate agency technology transformation programme. The role will lead delivery from mobilisation and detailed planning through build, testing, implementation and operational handover, working with the Programme Manager to ensure alignment to the integrated programme roadmap. Key Responsibilities: Own end-to-end delivery of agreed Prometheus workstreams, establishing clear scope, outcomes, deliverables, milestones and acceptance criteria. Create and maintain credible workstream plans, resource forecasts, critical paths, delivery controls and RAID logs; feed dependencies and progress into the integrated programme plan. Lead multidisciplinary teams across Product, Engineering, Architecture, Data, QA, Security, Change, Operations and external suppliers;...

Willmott Dixon is looking for a customer-focused and proactive Service Desk Analyst to join the IT team on a 12 month fixed term contract. This is an exciting opportunity to play a key role in delivering a professional, responsive, and high-quality IT support service to colleagues across the business. Working in a hybrid environment, with a mixture of office based at our Head Office in Letchworth Garden City and remote working. You'll be the first point of contact for colleagues seeking IT support. You'll provide assistance through telephone, self-service, chat, and email channels, helping to ensure a seamless technology experience across the organisation. If you're passionate about technology, enjoy problem-solving, and take pride in delivering excellent customer service, we'd love to hear from you. Key Responsibilities Provide professional, customer-focused IT support through telephone, self-service, chat, and email channels. Take ownership of incidents and service...

Willmott Dixon is looking for a customer-focused and proactive Service Desk Analyst to join the IT team on a 12 month fixed term contract. This is an exciting opportunity to play a key role in delivering a professional, responsive, and high-quality IT support service to colleagues across the business. Working in a hybrid environment, with a mixture of office based at our Head Office in Letchworth Garden City and remote working. You'll be the first point of contact for colleagues seeking IT support. You'll provide assistance through telephone, self-service, chat, and email channels, helping to ensure a seamless technology experience across the organisation. If you're passionate about technology, enjoy problem-solving, and take pride in delivering excellent customer service, we'd love to hear from you. Key Responsibilities Provide professional, customer-focused IT support through telephone, self-service, chat, and email channels. Take ownership of incidents and service...

We are looking for an experienced IT Support and Digital Workplace Analyst to work for an established organisation based in Hertfordshire This is an excellent opportunity for an IT Support Analyst or Desktop Support Engineer who enjoys hands-on troubleshooting, working directly with users and improving the overall technology experience across a business. The role combines traditional 1st and 2nd Line IT Support with Microsoft 365, end-user computing and meeting-room Audio Visual (AV) technology. You'll be responsible for ensuring employees have access to reliable, effective workplace technology, whether working in the office, remotely or collaborating through Microsoft Teams. Key Responsibilities Provide 1st and 2nd Line technical support across Windows devices, Microsoft 365, applications, hardware and peripherals. Troubleshoot and resolve incidents relating to laptops, desktops, mobile devices, connectivity and workplace technology. Support meeting-room AV...

We are looking for an experienced IT Support and Digital Workplace Analyst to work for an established organisation based in Hertfordshire This is an excellent opportunity for an IT Support Analyst or Desktop Support Engineer who enjoys hands-on troubleshooting, working directly with users and improving the overall technology experience across a business. The role combines traditional 1st and 2nd Line IT Support with Microsoft 365, end-user computing and meeting-room Audio Visual (AV) technology. You'll be responsible for ensuring employees have access to reliable, effective workplace technology, whether working in the office, remotely or collaborating through Microsoft Teams. Key Responsibilities Provide 1st and 2nd Line technical support across Windows devices, Microsoft 365, applications, hardware and peripherals. Troubleshoot and resolve incidents relating to laptops, desktops, mobile devices, connectivity and workplace technology. Support meeting-room AV equipment,...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Our client is seeking an experienced Business Analyst to spearhead a strategic review of goodwill payments within their Customer Care operation. With an annual expenditure of approximately 6 million on goodwill payments, this role presents a unique opportunity to significantly enhance process control, reduce unnecessary spending, and improve consistency in payment management. As the Goodwill Payments Business Analyst, you will be at the forefront of understanding the driving factors behind goodwill payments, identifying areas for improvement, and shaping governance and...