Web Support Analyst East Sussex 28,000 + depending on experience Are you passionate about technology and customer support? Do you thrive in dynamic environments where your skills can make a difference? Our client is looking for a Web Support Analyst to join their vibrant Web Support team! This is a fantastic opportunity to contribute to enhancing online services and making a real impact on customer experiences. What You'll Do: As the primary point of contact for customer web and NCompass (our bespoke EPOS solution) related support, you will: Provide Support: Deliver second-line support for web, NCompass, and integration-related queries via phone and email, ensuring customer satisfaction. Resolve Issues: Investigate and resolve operational issues affecting customer websites and connected systems, using your analytical skills. Utilise Your Skills: Diagnose faults and analyse data using system tools, application interfaces, and SQL queries. Collaborate: Work...

ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our and get the answers you need, instantly! JOB DETAILS We are looking for a Service Desk Engineer who enjoys helping people, solving problems, and being the calm, capable first point of contact when IT issues arise. Whether you are early in your IT career or building on existing support experience, this role offers the chance to develop in a fast-paced, supportive environment. What You Will Do Act as the first point of contact for IT...

Summary: Join our IT team as a Solutions Analyst and be the essential technical bridge to our Scientific Services department. In this role, you will lead the lifecycle management and development of our ThermoFisher LIMS suite, the digital engine driving our water testing operations. You will work side-by-side with Laboratory Managers and Scientists to translate complex analytical requirements into reliable technical workflows, ensuring every water sample moves accurately from collection to final report. Your work is fundamental to public health and national regulatory compliance. By maintaining a high-performing, integrated LIMS SampleManager laboratory environment, you prevent operational bottlenecks and safeguard the integrity of thousands of daily water quality tests. Your expertise directly enables us to meet Drinking Water Inspectorate (DWI) standards, ensuring a safe and consistent water supply for millions of customers. Main Responsibilities Conduct workshops and...

Summary: Are you a seasoned technical expert looking for a role where your expertise actually shapes the strategy of a department? Do you want to lead a dedicated team in a role and directly impact large-scale infrastructure projects and regulatory success? As our Senior Technical Lead within Developer Services, you'll step into a pivotal managerial role. You won't just be overseeing the day-to-day; you'll be the strategic lead for Self Lay, New Appointment and Variations (NAV), and requisition functions. This is an exciting opportunity to drive high-quality service delivery and ensure we stay ahead of industry averages for D-MEX. You'll manage a team of approximately eight direct reports, fostering an environment of continuous improvement and technical excellence. Whether you are an aspiring leader ready for your next big step or a technical specialist seeking complex, large-scale projects, this role offers the autonomy to implement sound engineering judgement and make a...

Sybase Database Administrator (Contract) Duration: 12 Months (Possibility for extension) Location: Bromley/Hybrid (3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile We are a leading player in the Investment Banking sector, committed to delivering excellence through innovative solutions and cutting-edge technology. Our EMEA Sybase team is expanding, and we are on the lookout for a skilled Sybase Database Administrator (DBA) to join us on a contract basis. If you thrive in high-stakes environments and have a passion for database management, we want to hear from you! Key Responsibilities: Installing, configuring, and maintaining Sybase ASE and Replication Server environments. Managing database upgrades, patching, migrations, and version lifecycle activities. Overseeing platform migrations from RHEL7/8 to RHEL9. Implementing and managing database security, roles, permissions,...

We are looking to recruit an experienced business analyst who has a wealth of experience working to an Agile methodology. This role has a broad remit. You will be someone who enjoys working on a broad range of projects. You will be someone who enjoys variety and can demonstrate exceptional problem solving skills. You will support the business in documenting business cases, be involved in prioritising projects and working with both internal and external resources to deliver projects. The work will also involve the review of delivered projects to assess the benefit realisation. This is a role in which you will have a real impact. You will be part of a joined up team focussed on adding real value to the organisation. If successful you will be in an environment where there is a commitment to investing in the training and development of their people. This role is a 12 month fixed term contract and a hybrid role that requires an average of 1 -2 days per week in our clients Sussex...

Job Title: IT Business Analyst Location: Gravesend Salary: 35-45k depending on experience Hours: Monday to Friday 8am-5pm Type of Role: Hybrid 3 days in office/ 2 days from home Are you ready to make a significant impact in an exciting, innovative environment? Join this wonderful business as an IT Business Analyst! Our client is at the forefront of a digital transformation journey, and they're looking for a passionate, experienced IT Business Analyst to join their internal IT team. We are looking for a Detective- someone who asks the right questions, can gather information and communicate their findings seamlessly. Your Role: As an IT Business Analyst, you will play a pivotal role in developing and integrating manufacturing systems. Your expertise will help align business needs with technology solutions, ensuring that key information is documented and easily accessible. Here's what you'll be doing: Engage with Stakeholders: Understand and negotiate...

IT Technician (Seasonal Surrey) Key Responsibilities: Check and verify new IT equipment upon arrival. Configure and install new hardware and software as required. Replenish IT consumables across various UKME locations. Maintain stock levels of IT consumables to ensure availability. Set up mobile phones and peripheral devices for users. Provide first-line support by working on the IT Service Desk when needed. Deliver and set up IT equipment at different sites as required. Represent the IT Department on client sites. Any tasks or responsibilities as requested by management within the scope of the position. Knowledge and Skills: Working knowledge of basic IT principles (Essential) Familiarity with Microsoft Office solutions (Essential) Understanding of computer hardware (Essential) Ability to research hardware and software issues (Essential) Ability to present solutions in user-friendly language (Essential) Ability to work independently and manage tasks without...

IT Support Engineer Ashford Our client is looking for a hands-on IT Support Engineer to join their growing IT team and support the stability, security, and performance of their core technology environment. Reporting to the IT Manager, this role combines infrastructure management and technical support, ensuring business systems run efficiently while delivering a high-quality user experience across the organisation. As an IT Support Engineer for this role, you will live locally to Ashford and be able to commute daily, time limited right to work will not be considered. Up to 35,000/annum 25+8 days holiday plus your Birthday off Hybrid 10% bonus - profit related Holiday Purchase - 5 days Generous Company contribution salary-sacrifice pension scheme Life Assurance 4x basic salary Holiday purchase scheme (up to 5 days), birthday day off etc Key Responsibilities Support and maintain servers, networks, and storage infrastructure Provide escalated technical...

Job Description We are looking for a highly motivated and enthusiastic Junior RPA Business Analyst to join our local government client in Southwark, London. This is an excellent opportunity for someone keen to learn and grow in Robotic Process Automation (RPA). The successful candidate will receive comprehensive training and support to develop their RPA skills and knowledge. Responsibilities Assist in the analysis and documentation of business processes to identify opportunities for automation. Support the development and implementation of RPA solutions to improve efficiency and productivity. Collaborate with stakeholders to gather requirements and ensure that RPA solutions meet business needs. Participate in training sessions and workshops to deepen Understanding of RPA tools and techniques. Provide support to the RPA development team in designing, testing, and deploying automation solutions. Maintain accurate and up-to-date documentation of RPA processes...

Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Your new role: Work on projects predominately involving maintenance of the existing Infrastructure and introducing any service improvement and automation Acting as a senior technical escalation point within the Core Network Operations team for both faults and network changes. Provide technical support for the development, implementation and administration of new and existing services Ensure the timely and accurate delivery of technology products and services Interface with multiple areas of technology and multiple departments to support in implementation of new solutions and products Where required you would be expected to work directly with the other teams within the business which include the Service Desk and the Implementation teams. What you...

About Citi As the world’s most global bank, Citi gives you the tools to be a trailblazer. We’re not just building technology; we’re building the future of banking. With thousands of employees located around the globe, we are an international team encompassing a broad range of teams, roles, and cultures, and we invite you to come and join us! Citi’s technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. We want to regularly engage with talented individuals who are passionate about producing clean, testable code as part of a high performing team. We have found this to be way more important than experience in the financial...

Job Overview Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. The Fixed Income eTrading team delivers eTrading strategy & provides market connectivity, price distribution, order management, RFQ management, Algo trading capability for Spread Products business. This role is for an individual who will leverage his/her skills to deliver solutions...

Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. We are seeking a highly motivated and experienced Senior Technical Application Support Specialist to join our global dynamic team. The successful candidate will be responsible for providing L2/L3 technical support for our commodities trading platform, with a primary focus on the Openlink and Risk...

FX Client & Sales Technology - Senior Software Engineer (SVP) Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. About Citi As the world’s most global bank, Citi gives you the tools to be a trailblazer. We’re not just building technology; we’re building the future of banking. With thousands of employees located around the globe, we are an...

Lead Java Developer - FX Options Realtime Risk Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Description This position is responsible for leading a team working on our FX real-time risk system, driving key deliverables, managing the backlog of work, and contributing technically where needed. As a front-office facing role, you'll be the first...

Job Type: Permanent Build a brilliant future with Hiscox   Job Description Position: Business Analyst, Business Change, Operations, London Market Location: London – 22 Bishopsgate About the team / division                                     Hiscox London Market is the leading insurer of global risks. Rather than ask ‘why?’ when challenged with a risk, we’d prefer to say ‘why not?’ We are one of the largest and oldest Lloyd’s syndicates. Known for our long-term leadership in the market, our blend of underwriting expertise and meaningful capacity makes us an ideal partner for our clients, whatever the size and complexity of their risk. With winning attitude, adaptability and passion; our people aim to outperform always. The Business Change Team work with all the teams in the London Market to develop and build market leading capabilities across our people, processes and systems. Our goal is to embed lasting changes that deliver measurable...

Practice Group / Department: Business Transformation - London Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do.  The Role Norton Rose Fulbright is in the process of delivering an ongoing Digital Transformation programme to test, select and adopt AI across all business units and legal teams in a safe and responsible way.   To deliver on this programme, the Business...

Practice Group / Department: Business Transformation - London Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do.  The Role Norton Rose Fulbright is in the process of delivering an ongoing Digital Transformation programme to test, select and adopt AI across all business units and legal teams in a safe and responsible way.   To deliver on this programme, the Business...