Astute's team are currently recruiting for a Senior IT Systems Engineer to provide technical and operational support across a company's ICT infrastructure, systems and services. This is an excellent opportunity for an experienced IT professional to take a senior role, providing technical guidance to Systems Engineers while supporting infrastructure, cybersecurity and technology improvement projects. The Senior IT Systems Engineer position comes with a salary of up to 45,000. Role responsibilities and key skills: Provide senior technical support across ICT infrastructure, systems and business-critical technology platforms. Act as a technical escalation point for Systems Engineers, providing guidance, mentoring and coordination. Support the ICT Manager with infrastructure development, maintenance, projects and technology improvements. Manage and develop company systems, databases and IT solutions. Provide technical support and training to IT users across the organisation....

German Speaking IT Support Agent Location: Wigan Salary: Up to 30,000 + on call allowance ( 4000) Contract: Full time, Permanent Hours: Monday to Friday , 8am - 4pm My client based in Wigan is looking to recruit a fluent German Speaking Helpdesk / 1st Line Technical Support Advisor to work out of their main office on a permanent basis, offering a salary of up to 30,000 plus additional on call allowance ( 4000). As a Helpdesk Advisor you will be dealing with inbound and outbound calls and e-mails from both German and English speaking customers, ensuring the service you provide is thorough and customer centric. Job Description: Provide 1st line support to all end users globally Incident Management and Resolution Ability to solve basic, common user problems in real time, including software functionality; data communication/network troubleshooting and installation, PC and network configuration; operating systems and browser related issues Escalation to...

Job Description An exciting opportunity for a Business Analyst has arisen for an ambitious individual to join the Operational Change team in Manchester. As a Business Analyst you will have the opportunity to progress your career at AJ Bell, providing business analysis services to support AJ Bell with its growth and cost targets. The key responsibilities of the role are as follows: Work with colleagues and other stakeholders to investigate and model business functions, business processes, information flows and data structures You will gather, analyse and validate business requirements Produce business analysis deliverables using relevant documentation styles in line with organisational standards using appropriate tool You will create high quality specifications Facilitate stakeholder meetings and workshops, and presenting findings and actions both verbally and in writing to the business Assist in defining user acceptance tests for new or improved business...

Position: 3 Line Engineer - MSP Exp Needed Location: Manchester ( Hybrid ) Salary: £50k About the role: We are looking for an experienced 3rd Line Engineer to join our technical support team, providing senior-level technical support across a managed client environment. You will act as a key technical escalation point for complex incidents, recurring problems and engineering-level changes. You will take ownership of advanced technical investigations through to resolution, drive Root Cause Analysis and Problem Management, and work closely with internal teams, customers and third-party vendors to deliver permanent solutions. A strong networking background is essential for this role . The successful candidate will have hands-on experience troubleshooting and supporting enterprise networks, including routing, switching, firewalls, VPNs, VLANs, DNS, DHCP and associated network technologies. You will also contribute to service improvement, automation,...