With our headquarters in central Birmingham and teams across the UK, we're a business built on collaboration. From operations to marketing to finance, our people work together to keep things moving and keep improving. We invest in our people, our tech, and how we work - because getting those right drives better outcomes for our clients, customers, and each other. What You'll Be Doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don't meet every point but believe you have the skills to succeed, we encourage you to apply. Manage customer complaints and escalations, ensuring timely resolution and compliance with SLAs. Monitor and report on complaint trends, KPIs, and service performance to support continuous improvement. Prepare and distribute client reports, maintaining accuracy and meeting agreed deadlines. Respond to client enquiries, requests, and online reviews, delivering exceptional customer service. Maintain accurate records...

Tradewind are working with a school based in the South-East area of Birmingham whoare looking for a caring, resilient and enthusiastic Family Support Worker or Pastoral Officer to join our team from September 2026. This is a rewarding role for someone who is passionate about supporting young people and helping them overcome barriers to learning. Working as part of our Inclusion team, you will support students who may be struggling with behaviour, attendance, emotional wellbeing or engagement in school. You will build positive relationships with students and their families, work closely with teachers and external agencies, and help develop strategies that enable every child to succeed. Key Responsibilities Provide one-to-one and small group support for students with behavioural, emotional or social needs. Build positive relationships with students who may be disengaged from learning or at risk of exclusion. Work closely with parents and carers to strengthen...

Children's complex Healthcare Assistant Pay Rate: £13.50-£18.00 per hour part time days available- 8am-8pm 2-3 shifts per week Alternate weekends required We are looking for compassionate and experienced Healthcare Assistants to join our team and provide specialist care for a young boy in his own home. This is a rewarding opportunity for a dedicated Healthcare Assistant to support a 14-year-old boy with complex clinical needs. You'll work as part of a 2:1 care package, providing support both at home and during school, helping him enjoy the activities he loves while ensuring his health and wellbeing remain the priority. He enjoys interactive sensory toys, animals, messy play, watching Disney films, trips to the cinema and bowling when he's feeling well, and is a keen Wolves supporter. The family also enjoys holidays and day trips, and you'll have the opportunity to accompany them to provide support. What you'll be doing- As a Healthcare Assistant, you will provide...

We are seeking a Sr QA Technician (Batch Release) to join our team in Birmingham . In this role, you will be responsible for performing batch release activities, ensuring regulatory compliance, verifying Device History Records (DHRs), and maintaining high quality standards. You will serve as a key point of contact for GXP documentation and support ongoing quality management initiatives. Key Responsibilities Batch Release & DHR Review: Review Device History Records (DHRs) following ALCOA+ principles to verify compliance with Device Master Records (DMRs), manufacturing procedures, and ERP information. Ensure Quality Events, Non-Conformance Reports (NCRs), and CAPAs are resolved prior to product batch release. Quality & Compliance: Maintain procedural and regulatory compliance (GxP, GMP, GDP, MDSAP, IVDR). Process Improvement: Participate in continuous improvement projects, QA standardization activities, and batch review/release documentation revisions....

Are you an experienced Care Assistant or Support Worker based in Warwickshire or nearby areas? Do you take pride in supporting others to live with independence, dignity, and respect ? If so, we'd love to hear from you. We are currently recruiting compassionate, reliable professionals to deliver high-quality care and support across a range of settings, including autism , disability support, and secure mental health environments . This is a flexible agency role , offering a variety of shift patterns and placements throughout Coventry to suit your availability and lifestyle. What We Offer Fully flexible working hours to fit around your life Weekly pay , with holiday pay options (accrued or included) Free access to comprehensive online training to support your development What We're Looking For Minimum 6 months UK-based experience in a care or support role Strong knowledge of safeguarding policies and procedures Confidence...

Senior Specialist Occupational Therapist Location: West Heath House, Birmingham Salary: 49,387 - 56,515 per annum DOE Hours: 35 hours per week Join Brainkind and help transform the lives of people living with acquired brain injuries. We're looking for a passionate and experienced Senior Specialist Occupational Therapist to join our multidisciplinary team at West Heath House , Birmingham. West Heath House supports adults living with the cognitive, physical and emotional effects of severe acquired brain injury. Through a specialist neurobehavioural approach, we help individuals develop greater independence, rebuild skills and achieve meaningful personal goals while promoting dignity, choice and quality of life. About the Role As a Senior Specialist Occupational Therapist, you will lead Occupational Therapy provision within the service and play a key role in delivering specialist neurological rehabilitation. Working as part of a multidisciplinary team, you will...

Domestic Abuse Support Worker / Advocate An excellent opportunity for an experienced Domestic Abuse Support Worker / Advocate to provide frontline, trauma-informed support to victims and survivors of domestic abuse, helping people access safety, understand their options and regain control of their lives. If you've also worked in the following roles, we'd also like to hear from you: Domestic Abuse Advocate, Domestic Abuse Support Worker, Domestic Violence Advocate, Domestic Abuse Practitioner, DVA Advocate, Domestic Abuse Caseworker, Community Domestic Abuse Advocate, Victim Support Worker, Independent Domestic Violence Advisor, Safeguarding Support Worker PLEASE NOTE: Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010 applies. Due to the gender specific nature of this role, applications can only be accepted from women candidates. This includes all women whose gender is female, including those who hold a gender recognition certificate (GRC)....

Modern Slavery Support Worker A rewarding opportunity for a compassionate support professional with experience supporting vulnerable adults, safeguarding, advocacy, case management and trauma-informed support within safehouse accommodation for victims of exploitation and trafficking. If you've also worked in the following roles, we'd also like to hear from you: Modern Slavery Advocate, Trafficking Support Advocate, Trafficking Support Worker, Residential Support Worker, Victim Support Worker, Safehouse Support Worker, Specialist Advocacy Worker, Advocacy Worker, Specialist Case Worker, Specialist Support Advocate Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female This role is known within the organisation as a Modern Slavery Safehouse Advocate SALARY: £25,287 - £27,993 per annum + Benefits LOCATION: Travel required across the West Midlands area JOB TYPE: Full-Time, Permanent WORKING HOURS:...

JOB db742659 Job Title: Social Worker - Transitions Team Specialism: Adult's Social Care Location: Birmingham Salary: £31.97 per hour Type: Ongoing (Full-time or Part-time) Social Worker - Transitions Team within Adult's Social Care in Birmingham, earning £31.97 hourly, ongoing. This thrilling opportunity invites you to work full time or part time in Birmingham's vibrant community, facilitating the transition of young people aged 17-25 into adulthood. As a Social Worker in the Transitions Team, you'll be at the forefront of empowering young individuals, contributing positively to their future. Embrace the excitement of locum work with its flexibility and the chance to enhance your professional experience across diverse settings. Benefit from competitive pay rates like £31.97 hourly, giving you a boost in satisfying your career and financial aspirations. Perks and benefits: Hybrid working: To suit your lifestyle with every Tuesday at our Sparkbrook office,...

We are seeking a compassionate and dedicated Support Worker to join our team in a Residential Children s Home that provides care and support for children with learning disabilities. As a Support Worker, you will play a key role in helping young people with learning disabilities to lead fulfilling and independent lives by assisting them in their day-to-day activities, personal care, and emotional development. The ideal candidate will be patient, empathetic, and passionate about working with children with additional needs. You will work as part of a close-knit team to provide high-quality care that promotes the children s physical, emotional, and social well-being. We are Inspired are dedicated to giving the best care to our young people, assisting them to overcome adversity and enable them to reach their utmost potential. We ensure they can achieve in all walks of life and place lots of emphasis on education and life skills. Key Responsibilities Provide direct care and...

About the Role We are currently recruiting experienced Support Workers to join a leading residential care provider operating across West Midlands and Coventry, The service supports adults with complex needs, including challenging mental health conditions, learning disabilities, autism spectrum disorders, and physical and sensory disabilities. This is an excellent opportunity for compassionate and dedicated Support Workers who are committed to delivering high-quality person-centred care and promoting independence, dignity, and wellbeing. Key Responsibilities Provide person-centred support to individuals with varying support needs. Assist service users with daily living activities, personal care, and community access where required. Support individuals with learning disabilities, autism, mental health conditions, and sensory or physical disabilities. Promote independence, choice, dignity, and social inclusion. Implement care and support plans in line with individual...

Our client Birmingham's Children's Trust is looking for a Senior Practitioner to join their Family Help service. Job Purpose To provide a high-quality, statutory social work service within the Family Help model, working collaboratively with children, young people, and their families to safeguard and promote welfare, reduce risk, and achieve sustainable outcomes. The postholder will hold a caseload of children and families requiring targeted early help, statutory assessment, or Child in Need (CIN) planning, ensuring interventions are timely, strengths-based, and trauma-informed , aligned to the Family Help approach. Key Responsibilities 1. Case Management and Statutory Duties Manage a diverse caseload including: Child in Need (Section 17) Pre-proceedings / Public Law Outline (where applicable) Step-up cases requiring safeguarding oversight Complete high-quality statutory assessments, including: Children & Families Assessments Risk assessments and safety...

Please note that Apollo Home Healthcare does not hold a sponsorship licence. Therefore, we are unable to consider applications from individuals who require sponsorship to work in the UK, either currently or in the future. Healthcare Assistant Location: Harborne, B17 Pay Rate: 14.00 - 18.00 per hour Shifts: Full-Time & Part-Time Days (7:00am - 7:00pm) Nights (7:00pm - 7:00am) Alternate weekends required About Us At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Every care package is tailored to the individual, with a compassionate and skilled team built around their needs. We're looking for dedicated Healthcare Assistants who are passionate about supporting people with complex care needs and making a genuine difference every day. Meet Our Client We are looking for compassionate Healthcare Assistants to support a gentleman in his mid-20s who lives with his family in Harborne. He has a...

Please note that Apollo Home Healthcare does not hold a sponsorship licence. Therefore, we are unable to consider applications from individuals who require sponsorship to work in the UK, either currently or in the future. Complex Healthcare Assistant Location: Birmingham, West Midlands Pay Rate: 13.00 - 18.00 per hour Shifts: Full-Time & Part-Time Days & Nights Driving Licence: Essential About Us At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Every care package is tailored to the individual, with a compassionate and skilled team built around their needs. We're looking for experienced and compassionate Complex Healthcare Assistants to support children and adults with a range of complex clinical needs across Birmingham and the surrounding areas. About the Role As a Complex Healthcare Assistant, you'll deliver specialist clinical care to clients within their own homes, supporting them to...

Clinical Assessor £39,500 + bonus Take control of your time with hybrid working and a Monday to Friday schedule. You ll enjoy a better work-life balance with no shift patterns, allowing you to plan your life around your work. With a professional setting and structured hours, you ll avoid the chaos of ward-based nursing and focus on delivering quality assessments. Plus, you ll get time built into your day for breaks, CPD, and team meetings. Earn more as you progress through the training stages, starting with a £39,500 salary plus you can earn a 10% performance bonus once you have passed your training. Your OTE will be around £43,450, with salary increases tied to your development. You ll also benefit from 25 days holiday, rising to 27 with service, and additional perks like a matched pension, life assurance, and access to wellbeing programmes. What you ll do You ll provide comprehensive assessments for the Government s disability allowance...

Further your career and take on a new challenge as a Functional Specialist! We are recruiting for hybrid working Nurses, Physiotherapists, Occupational Therapists and Paramedics to make the most of their existing clinical knowledge and take on a new role with a leading, multi-national employer with Full time roles available. As a Functional Specialist you will be providing unbiased, comprehensive assessments for the Government s disability allowance (PIP) whilst ensuring a personalised, inclusive and empathetic service for the service user. Benefits Include: Starting salary of £39,500 + Bonus After approval you will be eligible for a discretionary bonus of 10% of base salary, subject to quality and performance OTE: £43,450 Salary increases upon successful completion of training stages Hybrid, Full time Training: Full time, 5 weeks 25 days Holidays per annum, rising to 27 days with service Company Laptop and Mobile Phone provided Access...

Further your career and take on a new challenge as a Functional Specialist! We are recruiting for hybrid working Nurses, Physiotherapists, Occupational Therapists and Paramedics to make the most of their existing clinical knowledge and take on a new role with a leading, multi-national employer with Full time and Part time roles available. As a Functional Specialist you will be providing unbiased, comprehensive assessments for the Government s disability allowance (PIP) whilst ensuring a personalised, inclusive and empathetic service for the service user. Benefits Include: Starting salary of £39,500 + Bonus After approval you will be eligible for a discretionary bonus of 10% of base salary, subject to quality and performance Salary increases upon successful completion of training stages Hybrid, Full time Training: Full time, 5 weeks 25 days Holidays per annum, rising to 27 days with service Company Laptop and Mobile Phone provided Access to...

Further your career and take on a new challenge as a Functional Specialist! We are recruiting for hybrid working Nurses, Physiotherapists, Occupational Therapists and Paramedics to make the most of their existing clinical knowledge and take on a new role with a leading, multi-national employer with Full time and Part time roles available. As a Functional Specialist you will be providing unbiased, comprehensive assessments for the Government s disability allowance (PIP) whilst ensuring a personalised, inclusive and empathetic service for the service user. Benefits Include: Starting salary of £39,500 + Bonus After approval you will be eligible for a discretionary bonus of 10% of base salary, subject to quality and performance Salary increases upon successful completion of training stages Hybrid, Full time Training: Full time, 5 weeks 25 days Holidays per annum, rising to 27 days with service Company Laptop and Mobile Phone provided Access to...

Further your career and take on a new challenge as a Functional Specialist! We are recruiting for hybrid working Nurses, Physiotherapists, Occupational Therapists and Paramedics to make the most of their existing clinical knowledge and take on a new role with a leading, multi-national employer with Full time roles available. As a Functional Specialist you will be providing unbiased, comprehensive assessments for the Government s disability allowance (PIP) whilst ensuring a personalised, inclusive and empathetic service for the service user. Benefits Include: Starting salary of £39,500 + Bonus After approval you will be eligible for a discretionary bonus of 10% of base salary, subject to quality and performance OTE: £43,450 Salary increases upon successful completion of training stages Hybrid, Full time Training: Full time, 5 weeks 25 days Holidays per annum, rising to 27 days with service Company Laptop and Mobile Phone provided Access...

Clinical Assessor £39,500 + bonus Take control of your time with hybrid working and a Monday to Friday schedule. You ll enjoy a better work-life balance with no shift patterns, allowing you to plan your life around your work. With a professional setting and structured hours, you ll avoid the chaos of ward-based nursing and focus on delivering quality assessments. Plus, you ll get time built into your day for breaks, CPD, and team meetings. Earn more as you progress through the training stages, starting with a £39,500 salary plus you can earn a 10% performance bonus once you have passed your training. Your OTE will be around £43,450, with salary increases tied to your development. You ll also benefit from 25 days holiday, rising to 27 with service, and additional perks like a matched pension, life assurance, and access to wellbeing programmes. What you ll do You ll provide comprehensive assessments for the Government s disability allowance...