Reporting line: David Bartoli (Sales Director) Office location: The Ministry, London SE1 Hybrid working: 2-3 days a week UP3 is a fast-growing ServiceNow boutique working with complex, regulated organisations across public sector, CNI, transport, defence and legal. We re hiring an Account Director to look after a small portfolio of enterprise customers and help those relationships grow. For customers, you ll be their go-to person, building relationships up to C-suite and helping them get more from ServiceNow through adoption, optimisation, automation and AI-led change. For UP3, you ll help us stay sharp on what matters in each account and keep sales and delivery tightly aligned, so we sell the right work and deliver it brilliantly. It s a high-trust role with real autonomy. You ll own the whole process (prospecting, proposals, pricing and negotiation) and set the direction for each account, without the layers of process you d usually see in a big SI or global...

Reporting line: David Bartoli (Sales Director) Office location: The Ministry, London SE1 Hybrid working : 2-3 days a week UP3 is a fast-growing ServiceNow boutique consultancy working with complex, regulated enterprise organisations across public sector, CNI, transport, defence, and legal. We re looking for an Account Manager to own a portfolio of enterprise customers and drive YoY growth through strategic expansion, not volume selling. This isn t a renewals-only role. You ll be accountable for shaping and closing expansion opportunities, helping UP3 build predictable growth while ensuring customers secure more value from ServiceNow through the right mix of delivery, managed services and adoption. You ll work fairly autonomously, building long-term account plans, developing strong relationships at all levels, and acting as the voice of the customer internally, bringing first-class sales discipline and deal ownership: strong documentation and process, a clear view of why...