We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as an Support Analyst – Income Management at Civica As a Support Analyst within our Income Management team (formerly CivicaPay), you’ll play a key role in supporting our cloud-based payment management platform—used by local government, housing organisations, and public sector partners across the UK. You’ll be the first point of contact for customers, owning support tickets...