Capita
Warrington, UK
Banking Agent - Lloyds Banking Group (LBG) OTE Salary: £30,032 Hours: Monday–Friday: 8:00am–6:00pm Saturday: 9:00am–5:00pm (rota basis) The first 8 weeks of training are a critical phase, and we would encourage avoiding annual leave during this period. Any leave requests from week 9 to week 22 can be considered, subject to business approval. This will be a 6 week rotation and there is no option to choose a fixed shift line. Enjoy a flexible working journey – achieve your performance milestones and unlock hybrid working from month 4, with the opportunity to work from home full-time by month 6. About the Role: We’re looking for motivated, collections Banking Agents to join Lloyds Banking Group. In this role, you’ll play a vital part in supporting customers who may be experiencing vulnerability or financial difficulty. You’ll provide clear, compliant, and empathetic support, ensuring customers receive fair outcomes and feel understood at every stage of their journey. By...
