Job Title: Finance Customer Service Representative Location: Liverpool / Hybrid Salary: 26,938 - 28,609 + up to 2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 09:00am and 17:30pm Monday to Friday. 1 in 3 Saturdays between the hours of 9.00am and 17.30pm About the Role: As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills. What you will be doing: Taking payments from customers who have missed their direct debit payment. Dealing with general customer queries about their monthly direct debit payments Amending and updating customers details, including changing their direct debit payment dates and bank account details Setting up Payment Plans and providing support for customers who may require forbearance options. Offering solutions for...

Job Title: Finance Customer Service Representative Location: Liverpool / Hybrid Salary: £26,938 - £28,609 + up to £2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 09:00am and 17:30pm Monday to Friday. 1 in 3 Saturdays between the hours of 9.00am and 17.30pm About the Role: As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills. What you will be doing: Taking payments from customers who have missed their direct debit payment. Dealing with general customer queries about their monthly direct debit payments Amending and updating customers details, including changing their direct debit payment dates and bank account details Setting up Payment Plans and providing support for customers who may require forbearance options. Offering...

Are you looking for an exciting opportunity to be a leader within a highly successful global payroll services business? Are you an innovative and experienced Business Systems Analyst? Are you looking to take your career to the next level by driving success through our values of Respect, Integrity, Teamwork, Accountability, Diversity and Community? Do you have a strong work ethic, global mindset and the desire to help build a great culture? Vistra iiPay is a high growth, innovative company, based in US, Europe and Singapore recognized for delivering an outstanding customer experience and service levels. Our payroll managed service is underpinned by our market leading global payroll management system delivering a unique client experience and value-added services. iiPay has a unique opportunity for a highly experienced and motivated Business Systems Analyst who wants to be part of this rapidly expanding business, taking on the responsibility for requirements gathering and...

An established insurance broker is looking to strengthen its Small Business team with an experienced Commercial Account Handler. This is a great opportunity for someone who enjoys a fast-paced, high-volume environment and has experience working with e-trade insurance products. The role is heavily e-trade and system-driven , giving you responsibility for a high volume of Small Business policies while working closely with clients and insurers. The role You'll be responsible for managing existing Small Business policies, ensuring clients receive a professional and efficient service. You'll also have the opportunity to identify cross-selling opportunities and develop your insurance knowledge within a supportive and growing team. Key responsibilities Managing existing Small Business insurance policies Dealing with clients and insurers on a day-to-day basis Advising clients on existing insurance products Completing premium finance arrangements Identifying...