Customer Service Team Leader Location: Edinburgh (Hybrid) Hours: Full time, Monday-Friday (9am-5pm) Salary: Up to 30K DOE About the Role We're looking for an experienced Customer Service Team Leader to support and develop a team within a busy, people focused environment. You'll be responsible for day to day team management, performance monitoring, process oversight, and ensuring every customer receives an excellent standard of service. What You'll Do Lead, motivate and support Customer Service Advisors. Monitor KPIs, performance and service quality. Handle escalated customer enquiries professionally. Deliver regular 1:1s, team meetings and coaching sessions. Ensure processes are followed and continually improved. What We're Looking For (Top 5 Requirements) Proven experience supervising or managing staff in a customer service environment (Ideally call centre) Excellent communication skills, able to engage confidently with a wide range of customers and stakeholders. Target...

🕒 Full-time role, 37.5 hours a week 📍 HMS Collingwood 🔐 Due to the nature of this role, you must be eligible for UK Security Clearance at SC level. Help get better trained personnel to the front line faster Project Selborne is a Transformational Training programme with a strategic goal of modernising Royal Navy training to deliver “better trained sailors to the front line faster”. Your role will be to lead and deliver high quality Divisional, Leadership and Management training within the Royal Navy Leadership Academy (RNLA) ensuring all outputs align with contractual requirements, company standards, and Royal Navy expectations. Provide line management to educators, oversee training operations within the designated training area, and play a key role in modernising and improving training delivery. Job title: Leadership Training Delivery Manager Job Description: What you’ll be doing Deliver Divisional, Leadership and Management training in accordance with the...

About us: AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap. We’ve been helping organisations build better digital products and stronger digital teams since 2014. We believe our work should always leave a legacy for the client. We do this through close relationships with our offices (or ‘Clubs’) so that our partners are always prioritised by a regional team close to them. This unique model has driven success for our clients and ourselves, evidenced by our remarkable organic growth since 2014. Today we number more than 1,300 people with Clubs all over the UK and Europe with plans for global expansion in the next couple of years. Join us - and help us fulfil our mission to close the world’s digital skills gap. Client Services Director As a Client Services Director, you will be responsible for building strong, lasting relationships between the Club and its clients. This involves driving the growth of client...

About the Role We are seeking an experienced Sales Leader to run the engine room of our sales and service operations. This is a hands-on leadership role in a fast-paced, phone-based environment, overseeing a hybrid team of 6 (3 Sales Executives and 3 Account Managers covering Customer Service). You will focus on managing call quantity and quality, driving daily performance metrics, and ensuring your team delivers outstanding commercial results and customer experiences. If you thrive in a high-energy sales environment and know how to motivate phone-based teams to hit their KPIs, this role is ideal for you. Key Responsibilities Team Leadership Lead, motivate, and coach a team of 6 sales and account management professionals. Run daily stand-ups, morning meetings, and engagement sessions to keep the team aligned and energized. Oversee phone activity, ensuring target dial rates, talk times, and daily outreach routines are met. Conduct call monitoring and quality assurance...

Title: Factory Manager Industry: Construction Modular Build Location: Wigton Cumbria Carlisle Hours: 40 hours per week - 8am - 5pm (flexible working) Salary: 45,000 - 50,000 per annum Are you a hands-on construction leader with a passion for holiday lodges or luxury caravans? We're looking for a dedicated and experienced Factory Manager to join our factory in Carlisle. This is a chance to be a key part of our operations, where you'll be leading from the front and driving performance. The Role As a Factory Manager, you won't just be managing-you'll be an active part of the team. You'll be prominent based at site leading all aspects of the manufacturing process, the production and engineering and fitting team, external contractors, the factory facilities and overseeing the installations around the country. Your role is crucial in ensuring our operations run smoothly and accurately. What You'll Be Doing: Lead Production: Oversee all factory staff and...

We have a fantastic opportunity for a permanent Construction Manager to join our Area 10 account in Runcorn . This role is based on-site at Preston Brook Depot, Chester Road, Runcorn, WA7 3AT You will be responsible for ensuring construction schemes are delivered on time, within budget, and to the highest standards of quality and safety-while maintaining a positive customer experience. This is a varied and challenging role within a well-established team that prides itself on its collaborative culture. You will lead the delivery of Minor Capital Investment (MCI) Schemes, including drainage, pavement, structures, and soft estate works. While primarily working daytime hours, occasional night-time site visits may be required. This role demands a strong understanding of highways and civil engineering activities, with a focus on safety, quality, and stakeholder engagement. The standard hours of work are 40 hours, Monday - Friday. What you'll do: Manage projects,...

Production Supervisor, Bishopbriggs, 34,000 to 38,000 dependant on experience We are recruiting for a Production Team Leader to work at our site in Bishopbriggs. What you'll be doing: As a Production Supervisor you'll play a key role in supporting production operations, with responsibilities including: Leading the team to deliver the daily production plan and the department KPI's Communicating shift production targets and objectives to the team at shift start as well as ensuring an effective handover completed at shift changeover Ensuring quality of product maintained to both internal and customer standards Actively manage and drive H&S performance within the team Ensuring all direct reports comply with internal procedures including work instructions, use of equipment, product quality, housekeeping and 5S Identify training needs and ensure all relevant training completed Managing team performance; providing coaching to ensure operator excellence Motivate...

Production Manager - Night shift £45,000 - £47,000 Callington 7% Matched Pension Private Medical Profit-Related Pay 2x available positions - 1st a permanent Friday-Sunday 18:00 - 06:00 & 2nd a permanent Saturday-Monday 18:00-06:00 Leading Performance, People & Output in a High-Volume Manufacturing Environment As a specialist recruitment consultant within the manufacturing and FMCG sector, I m partnering with a large, well-established UK manufacturing group to appoint a Production Manager. This is a senior operational leadership role within a complex, high-volume manufacturing operation supplying major retail customers. The successful candidate will take full ownership of production performance, people leadership, and daily operational execution. The Opportunity Reporting into senior site leadership, the Production Manager will be responsible for delivering against safety, quality, cost, delivery, and people KPIs. You ll lead front-line...

Production Manager - Basingstoke Salary: Up to 50,000 + Excellent Benefits Our client, a global leader in their industry, is seeking a skilled Production Manager for their Basingstoke facility. This is a fantastic opportunity to drive operational efficiency and champion standards within a dynamic team. Benefits: Up to 50,000 salary, plus discretionary annual bonus 25 days annual leave (plus bank holidays), increasing with tenure, and an extra day for your birthday Generous pension contributions (10-15% of salary) Medical and dental insurance, Life Assurance, and Employee Assistance Programme Training and career development opportunities Employee discounts and on-site parking Key Responsibilities: Lead and manage workshop activities: tooling, workflow, and staffing Oversee quality of materials, processes, and products Develop and implement employee training for production Collaborate with cross-functional managers to optimise operational controls and...

Warehouse Supervisor The Role: The Warehouse Supervisor is responsible for the operations team and their daily tasks, to ensure they are completed efficiently and safely. All customer orders must be coordinated to the correct team members and completed within agreed timescales. Monitor bays to ensure all goods received into the depot are stocked as required. To follow up on all issues and queries using the correct procedures. Key Responsibilities: Team Supervision Supervise the picking of all customer orders, ensure they are allocated to the correct team member and are picked, packed and allocated to the correct delivery bays for agreed delivery dates. Complete routine checks on customer orders picked for accuracy and correct packing methods. Monitor the goods received bay for supplier orders received, stock must be moved to the allocated warehouse location in a timeley manner. Utilise all operational staff to meet the demands within each department, to include...

Job Title: Internal Sales Manager IT Sales Salary: £40,000 - £60,000 DOE plus comms Location: Uxbridge (Hybrid Working) Benefits: 24 days holiday plus public holidays (increasing to 25 after 5 years service), annual bonus paid monthly, pension contribution, quarterly team building events, death in service and employee wellbeing schemes Do you have Team Leader or management experience within the IT channel and feel ready for a new challenge? Would you like to join a company with strong growth plans for 2026, where you can genuinely make an impact? If so, this could be the perfect opportunity for you. Due to continued growth, we re partnering with a leading specialist IT distributor based in Uxbridge, who are looking to appoint an Internal Sales Manager to strengthen and develop their existing team. This is an ideal role for someone who enjoys leading from the front, getting the best out of people, and driving consistent results. Commutable Areas: Slough, Maidenhead,...

Technical Manager Northallerton Permanent Contract / Full Time - 37 hours Per Week Role Purpose The Technical Manager is responsible for leadership, direction and technical oversight to the Property Surveying team, ensuring the delivery of a high quality, efficient and customer focused surveying service. The role ensures that all inspection, repair and maintenance activities across customers' homes and communal areas are accurately assessed, well managed and completed to a high standard. A key purpose of the role is to ensure full compliance with the Decent Homes Standard and the requirements introduced through regulatory and legislative requirements, with a proactive focus on damp and mould, safety and compliance. The postholder supports colleagues across the organisation by providing expert technical advice and promoting a culture of professionalism, accountability and continuous improvement. What You'll be Doing: Lead and manage a high-performing...

Role Overview: Title: Employee Relations Manager Department: People Team Contract: Full Time | Permanent Reporting to: Head of People & Culture Salary: Up to £50,000 per annum DOE     About the Role As Employee Relations Manager , you will take ownership for ensuring overall Employee Relations best practice, advice, training, policy and compliance across the business. You will manage a team of Advisers to ensure they are providing effective, efficient, responsive and commercial Employee Relations advice and support, with a huge focus on customer service and continuous improvement. You will ensure Managers are provided with advice and resources to navigate sensitive and complex situations, whilst protecting the organisation from risk. You will also partner with the National Support Centre management team to drive engagement and support proactive people activity.     About Busy Bees Founded in 1983, Busy Bees is the  UK’s leading childcare provider  and...

Hotpoint UK Appliances part of Beko Europe, a global leading white goods manufacturer and proud recipient of the UK Top Employer award for the past six consecutive years, are presenting an exciting opportunity for a Depot Supervisor to join their satellite depot in Manchester. The successful Supervisor will control all aspects of the delivery function; to include the scheduling of deliveries, allocation of loads, monitoring of delivery performance, and maintenance of an efficient delivery service. You will play a vital role in achieving excellent customer satisfaction, managing customer queries, and taking prompt remedial action. We are looking for an effective team leader to support all Drivers, Drivers Mates, and Warehouse staff within the depot. This is a fantastic opportunity to contribute to and drive forward excellence within an already high-performing depot. If you are looking to take the next step in your career or have proven managerial experience within the...

Chef Manager Location: Spennymoor, County Durham Salary: Up to £29,000 per annum (DOE) Working Pattern : Monday to Friday - 7am to 3:30pm For more information about careers at Dine Contract Catering and our benefits please visit: Careers at Dine Contract Catering We're looking for a Chef Manager who can do more than cook to join our Dine team in Spennymoor. This is a role for a hands-on leader who's as confident at the stove as they are in a client meeting, someone who understands how to run a business, manage a team, and deliver food that delights. As the heartbeat of the site, you'll oversee every aspect of the catering operation, from menu planning and team leadership to client relationships, budgets, compliance, and service delivery. You'll cook with passion, lead with purpose, and run the outlet like it's your own. What You'll Be Doing: Oversee the full catering operation from food to finance to front of house. Lead, develop and motivate your...

Job Vacancy: Small Works Manager (Construction) Location: Cramlington Salary: Competitive (DOE) + Car Allowance/Company Vehicle + Benefits Recruiter: Randstad Construction, Property & Engineering The Opportunity Randstad is proud to be working with a leading, multi-disciplinary construction group that has built a reputation for excellence over the last 20+ years. Following a period of sustained growth, they are seeking a hands-on and commercially minded Small Works Manager to join their specialist Minor Works and Maintenance division. This is a fantastic opportunity for a proactive leader to take ownership of a diverse portfolio of projects ranging from 5k to 200k. You will be joining a business where 96% of work comes from repeat clients and long-term frameworks, including high-profile contracts in the Healthcare (NHS), Commercial, and Industrial sectors. The Role As the Small Works Manager, you will be the bridge between the client and the site teams. You...

Head of Capital Markets Location: London Location type: Hybrid Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working...

Corporate Tax Senior Manager Your new company A global leader in audit, tax, advisory, and consulting services. Known for fostering inclusion, collaboration, and professional growth. Offers a culture where individuality is celebrated and bold thinking is encouraged. Your new role Associate Director in Corporate Tax Advisory within the Financial Services sector. Lead and grow the Banking & Asset Management corporate tax practice. Drive go-to-market strategies and business development opportunities. Manage teams across tax advisory, compliance, and audit engagements. Oversee a portfolio of high-quality client work and ensure profitable outcomes. Act as a role model for junior team members, supporting their learning and development. What you'll need to succeed Extensive experience managing corporate tax engagements in Banking & Asset Management. Strong knowledge of business tax, international tax, and regulatory areas (e.g., OECD Pillar 2 - GloBE)....

Location: Reading, United Kingdom In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that...