Head of Sales & Customer Service - B2C A strategic leader driving growth and excellence across our Sales, Account Management, and Customer Service teams. We're looking for a commercially astute, people-focused leader to shape and deliver our customer-facing strategy across UK and international markets. You'll lead a high-performing team, champion customer experience, and play a pivotal role in scaling our business. This is a hands-on leadership role for someone who thrives on both strategic thinking and operational delivery. You'll set the tone for outstanding customer interactions, inspire your team, and drive performance through data, coaching, and collaboration. What You'll Be Doing Lead & Inspire: Manage and develop a team, including two-line managers, across Sales, Account Management, and Customer Service. Strategic Delivery: Design and execute a customer-facing strategy that aligns with business goals and elevates customer experience. Performance...

Facilities Manager Birmingham city centre (with 3 further sites across Birmingham) 40,000 - 45,000 p/a DoE Bell Cornwall Recruitment are delighted to be working with a regional law firm who continue to grow. They are looking for a Facilities Manager to oversee their 4 sites across Birmingham, managing the functionality and presentation of the facilities, ensuring full health and safety compliance, and contributing to a positive client experience that aligns with the firm's values. Key responsibilities of the Facilities Manager will include (but are not limited to): Develop, implement, and maintain health and safety policies and procedures in compliance with local regulations and industry standards, conducting regular safety inspections, risk assessments and address any identified issues promptly. Oversee maintenance, repairs, and upgrades establishing and maintaining effective commercial relationships with contractors and service providers. Enhance client and guest...

Major Account Director Are you ready to bring your energy, precision and people skills to become a key player in our Major Accounts Team? You will manage a team of Major Account Managers and Representatives, whilst working on your own portfolio of accounts. We work with some of the largest construction and utilities clients in the UK, so we are looking for someone who prides themselves in providing the highest level of customer satisfaction and can provide creative ways to further improve our service. What You'll Be Doing Delivering a sales strategy for major accounts focused on achieving goals Providing direction in line with business strategy to manage, motivate and measure the performance of Major Accounts Managers Identifying and maximising revenue from your own portfolio of Major Accounts via regular visits to Head Office, regional offices and large sites of these customers Working with the Commercial Manager and Bids & Tenders team in the timely compilation of...

Procurement Category Manager – Indirect Reporting to: Head of Procurement & Property   Closing date: 24th December 2025 Are you ready to make a real impact in a business that connects communities across the country? We’re looking for a forward-thinking and commercially savvy Procurement Category Manager – Indirect to lead a small team and play a pivotal role in shaping the future of procurement at CrossCountry. This is an exciting opportunity to take ownership of the full end-to-end procurement journey—from market engagement and tender management to contract award and supplier relationship development. You’ll help drive value, quality and governance across our organisation, delivering regulated procurements under the Procurement Act 2023 as well as non-regulated activity. What You’ll Be Doing   Lead and motivate a small team while reporting directly into the Head of Procurement & Property. Implement and continuously improve procurement processes...

Be part of an exciting new chapter at Blue Arrow joining at the forefront of us launching and growing the new Engineering division focused on permanent and contract recruitment across the UK. About the role: Reporting directly to the Business Director , this is a pivotal role at an exciting time in our journey. As we expand into new markets, you'll have the opportunity to be part of building an Engineering division from the ground up and shaping its direction. You'll be fully supported by a business with over 65 years of recruitment industry experience, equipped with the tools, infrastructure, advanced technology systems, and resources needed to succeed. This role also allows you to proactively identify and pursue new business opportunities within the engineering sector whilst also leveraging on our existing operations and client relationships across the wider business, giving you a strong foundation to drive growth and innovation. About You: We're seeking...

Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city, its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.   We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism WE NEED YOU TO: Ensure service standards are consistently met in your store, through regular team motivation, training and development Be a mentor for your team by demonstrating service standards and leading by example • Ensure...

Summary £46,000- £62,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you're ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you'll lead from the front and guide us toward success. You'll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with...

Ideas People Trust We are BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We will broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When...

Production Manager Birmingham B6 58,000 Commutable from Birmingham, Dudley, Tamworth, West Bromwich, Walsall Benefits:- 25 Days + Bank Holidays Pension Life Assurance cover Company sick pay Career progression opportunities Car Allowance Dental cover Medical Cover We're recruiting a Production Manager to join a well-established manufacturing business operating on a 4-on/4-off shift pattern. In this leadership role, you'll be responsible for driving production performance, motivating teams, and ensuring high standards of safety, quality and efficiency. The company offers a modern working environment with strong investment in people. A competitive benefits package is included, reflecting their commitment to long-term employee development and wellbeing. Roles and Responsibilities: Will be accountable for leading, motivating and engaging with Production Team Leaders and Production Operators. Is accountable for ensuring the daily plan...

Procurement Category Manager – IT & Systems Location: CrossCountry Reports to: Head of Procurement & Property Are you ready to take a key leadership role in shaping the future of procurement at CrossCountry? We’re looking for a proactive and commercially-driven Procurement Category Manager – IT & Systems to lead a talented team and champion our procurement strategy across a broad and dynamic portfolio. In this pivotal role, you’ll guide the full end-to-end procurement process—from market engagement and tender management through to contract award and robust supplier relationship management. You’ll play a central part in ensuring our procurement policy, governance standards, and the Procurement Act 2023 regulations are embedded across the business. What You’ll Be Doing Lead a small team and report directly to the Head of Procurement & Property. Drive continuous improvement by implementing and maintaining best-practice procurement...

Porsche Centre Solihull are looking to recruit an Experienced Marketing Manager. The successful candidate will become part of a driven and dynamic team, working with one of the most prestigious luxury brands in the world. You will be involved in all key elements of the marketing functions within all the dealerships, from planning events to managing daily social media posts. This is a fun, varied and fast paced role, and we are looking for a candidate who can add a creative flare to our marketing activities whilst ensuring all key KPI's are adhered to. You will have excellent communication and inter-personal skills, be articulate and confident and have the necessary experience to carry out the required duties of this important and exciting role. You will have a strong work ethic and a passion to create innovative and creative marketing campaigns. Key responsibilities include, but are not limited to: Ensuring all elements of margin related guidelines and KPI's are met...

Asset Manager Hybrid/Birmingham/Remote The Asset Manager will report to the Data Architect Manager and is responsible for ensuring that NRTS product and configuration data is accurate, consistent, and complete across all systems. This role manages the Product Catalogue, implements the Information Asset Register, and ensures data governance and obsolescence processes are executed effectively for mainly hardware assets. The post holder provides subject matter expertise across internal and external stakeholders to ensure data assets are fit for purpose and deliver measurable business value. This role underpins the accuracy, reliability, and compliance of NRTS configuration and asset data. The successful candidate will enable the business to make informed decisions, optimise asset lifecycle management, and maintain operational resilience through trusted and governed data. Key Responsibilities Product Catalogue & Asset Management- Populate and maintain the NRTS Product Catalogue...

About the role Sytner Group is looking for a dedicated New Car Sales Manager to join our busy and thriving sales team at Sytner Wolverhampton. This is a very rare and unique opportunity for a determined Sales Manager. You will, with the support of the Head of Sales; build, develop, encourage and improve the team's current sales and success by providing the New Car Sales Team with the structure, mentoring, confidence and motivation to maximise individual's and team potential. About you This role would suit a manager with retail sales experience gained from within the motor industry, who has well-developed leadership skills and a deep understanding of all areas of the department. You will be able to demonstrate proven success in management and that you are able to handle conflicting demands. In addition, you will need to be able to display the passion and ability to deliver extraordinary customer satisfaction to ensure repeat and referral business. When applying for...

Shipping Manager permanent Contract to start ASAP! Location: Smethwick Salary: £35,000pa - £40,000pa (DOE) Hours of Work: 8.30am 5.30pm Mon Fri (40hrs) Job Role: Own global outbound logistics: Plan and execute daily shipments (parcel, pallet, LTL/FTL, air, courier). Balance speed, cost, and reliability across lanes and service levels. Carrier strategy & rate management: Build and manage a panel of carriers/forwarders (e.g., DHL, FedEx, UPS, DPD, Royal Mail, freight forwarders). Run RFPs, negotiate contracts/SLAs, implement lane guides, and conduct QBRs. Person Spec: 5+ years in international shipping/logistics with hands-on trade compliance ownership. Expert knowledge of HS classification, Incoterms 2020, duty/VAT frameworks, IOSS, de minimis, country of origin, and customs procedures (UK/EU/US at minimum). Proven track record running carrier RFPs, building a carrier panel, and negotiating material savings. Strong documentation:...

About the role Sytner MINI Wolverhampton is currently recruiting for a Business Manager to join their growing team. As a Sytner Business Manager, you will be responsible for helping manage and grow all aspects of the Finance & Insurance department; you will do this by being at the core of all sales enquiries and by developing the sales team. You will ensure that every customer has a clear understanding of obligations that they have entered into, doing so with integrity and above all, treating customers fairly. Sytner Business Managers work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you When applying for this role please consider that we require candidates to have automotive Sales Executive experience as a threshold level of prior exposure and participation. If you are a high achieving Sales Executive, Sales Controller or Business Manager with sound...

About the Job Excellent opportunity for a Head of Facilities to join a highly reputable logistics business overseeing their predominantly midlands based portfolio. They are looking for candidates who have experience managing a multi site property portfolio with the industrial (manufacturing/logistics) sector. This is a hybrid role requiring regular travel to sites across the UK. Roles & Responsibilities The successful candidate will manage a property portfolio of industrial / warehouse. The company operate an outsourced FM model so prior experience managing external providers is essential. Oversee a team of internal Regional FM's Drive innovation in facility design, operational support, commercial effectiveness, energy efficiency and automated material handling to support high-volume, time-sensitive operations Manage all contracts through proactive asset evaluation ensuring full compliance with contract and statutory KPI's and SLA's etc Be responsible for...

Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city, its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.   We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism WE NEED YOU TO: Ensure service standards are consistently met in your store, through regular team motivation, training and development Be a mentor for your team by demonstrating service standards and leading by example Ensure...

Customer Experience Director Location: Remote Salary : £94,671.46 per annum Closing Date: 19 December 2025 We re on the hunt for a Customer Experience Director to lead our customer facing housing management teams. If you have a proven track record of delivery and you re decisive, tenacious, collaborative, resilient and relentlessly passionate about great customer service it could be you! We re looking for an open minded, credible, talented leader to join our fantastic Housing Senior Leadership Team with responsibility for the delivery of local housing management services including anti-social behaviour, tenancy and neighbourhood related services. We know everyone s on a journey these days, but we re truly on one, evolving our operating model so that despite of our size and geography, we re connected to our customers and communities and service delivery is responsive, easy, local and personal. You ll be a subject matter expert in housing management and will be...

Job Title: Amazon Marketplace Manager Location: Birmingham Contract: Full-Time, Permanent, Hybrid - 3 days in office Start Date: December-Jan Salary: 45,000- 50,000 The Role We are supporting a growing consumer brand in their search for an experienced Amazon Marketplace Manager to take full responsibility for their Amazon Seller Central operations. This is a newly created in-house position where you will drive marketplace performance end-to-end, from listing optimisation and advertising management to stock forecasting and strategic growth initiatives across current and future markets. Key Responsibilities Oversee the daily management and performance of the company's Amazon Seller Central account. Build, optimise, and maintain product listings to maximise visibility and conversion. Manage all Amazon advertising activity, including campaign setup, monitoring, and optimisation. Track key performance metrics and implement improvements to drive...

Facilities Manager Birmingham city centre (with 3 further sites across Birmingham) 40,000 - 45,000 p/a DoE Bell Cornwall Recruitment are delighted to be working with a regional law firm who continue to grow. They are looking for a Facilities Manager to oversee their 4 sites across Birmingham, managing the functionality and presentation of the facilities, ensuring full health and safety compliance, and contributing to a positive client experience that aligns with the firm's values. Key responsibilities of the Facilities Manager will include (but are not limited to): Develop, implement, and maintain health and safety policies and procedures in compliance with local regulations and industry standards, conducting regular safety inspections, risk assessments and address any identified issues promptly. Oversee maintenance, repairs, and upgrades establishing and maintaining effective commercial relationships with contractors and service providers. Enhance client and guest...