Service Delivery Manager Contract Length: 6 Months Kent (2 days per week onsite) Excellent day rate offered! Umbrella engagement Our client is seeking an experienced Service Delivery Manager to join their Technology function on an initial 6-month contract. This is a stakeholder-facing role focused on ensuring the successful delivery of IT services to business users, driving service improvements, managing operational performance, and acting as a key escalation point across technology services. The successful candidate will be responsible for maintaining strong customer relationships, ensuring service levels are achieved, providing meaningful service reporting, and working closely with technical teams, suppliers, and business stakeholders to drive continual service improvement. Key Responsibilities Own end-to-end IT service delivery for designated business areas. Act as the primary escalation point for service-related issues, incidents and service...

Summary: The Role undertakes the Asset Owner role on behalf of the Head of Asset Management for the above and below ground water supply assets in (Sussex/West) Region. Leads Regional focussed teams of AM Planners and Modellers to understand the long and short term Asset Management Needs for that Region, and developing those needs into Whole Life costed options for appraisal. The Role is responsible for leading the production of the long term Regional Strategy for (Sussex/West), articulating the strategic needs for the region in terms of maintaining current levels of service and also addressing future demand and resilience challenges. The role has accountability for the Operational Zone plans which then translate the strategic needs into base and enhancement investment requirements over the life of the assets. These are the fundamental plans that our price review submissions will be built from, from AMP9 onwards. The Role is critical to managing AM risk in that region, and will...