Head of Customer Experience Lead customer experience, resident engagement and communications in a senior housing role, using insight, complaints learning, stakeholder engagement and service improvement to shape inclusive, high-quality services for residents. If you’ve also worked in the following roles, we’d also like to hear from you: Director of Resident Services, Head of Resident Engagement, Head of Customer Insight, Head of Communications, Resident Experience Manager, Head of Customer Service, Customer Experience Director, Customer Experience Manager   SALARY: £69,762 per annum + Benefits LOCATION: Evesham, Worcestershire (with travel to other sites) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 hours per week   JOB OVERVIEW We have a fantastic new job opportunity for a Head of Customer Experience to lead and continuously enhance customer service, engagement, communications and resident influence...

I m supporting a leading main contractor based in Glasgow as they look to appoint an experienced Project Manager to help deliver a strong pipeline of high-value projects. This is an excellent opportunity to join a progressive contractor with a reputation for quality, collaboration, and successful project delivery across Scotland. The successful candidate will take full ownership of projects ranging anywhere from £1m £30m, ensuring smooth delivery from pre-construction through to handover. You will get the opportunity to work on new-build, refurbishment, and fit-out projects across a variety of sectors including education, commercial, industrial, leisure, and more. As Project Manager, you will be responsible for (but not limited to): - Overseeing day-to-day delivery of construction projects, managing programme, budget, quality and resources. - Leading and motivating site teams while maintaining a robust safety culture. - Identifying project risks early and implementing effective...

Role: Technology, Strategy & Advisory, Enterprise Architect Manager/Senior Manager - CMT Location: London, Manchester, Edinburgh Industry : Comms, Media & Telco Mobility : Up to 100% Career Level: Manager/Senior Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing...

Role: Technology Operating Model Manager - Resources Industry Location: London, Manchester, Newcastle, Edinburgh Mobility : Up to 100% Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what...

Location: Dublin Working Pattern: Hybrid (3-days on site) Role: Head of Compliance (PCF12) Role Description The Risk and Compliance function exists to enable the FNZ Group to safely achieve its strategic objectives and protect value ; to support the growth and delivery of services and propositions to the quality our clients and regulators expect . This role has been created in order to: Reporting into a Chief Risk Officer, this post sits within the second line of defence (2LOD) risk and compliance function and can shape the risk and compliance approach within FNZ. This role will provide insight, oversight and challenge on risk and compliance matters. The role has intensive stakeholder engagement both with the business and externally e.g., regulators, shareholders and clients. Key responsibilities will focus on supporting the [regional] business with its immediate and ongoing Risk and Compliance obligations. The role will require the provision of risk...

Role Overview The Markets Legal Department is a global team organised around product groups and associated business lines. The Markets Business provides world-class products and financing solutions for corporations, governments, and institutional investors through Citi’s market leading underwriting, sales and trading, and distribution capabilities. A key part of the coverage of this critical and core Citi global business is centered within the Markets Legal Team. Comprising around approximately 330 permanent legal staff located across different parts of the world, the Markets Legal team, working in tandem with Enterprise and Country legal colleagues, provides a wide range of services, support and advice to multiple global and country Markets business and related functional areas, including general advice, transaction negotiation, document drafting and execution, as well as oversight of regulatory developments and requirements. The Markets business areas covered include the...

Job:  Payroll Manager Type: Full Time / Hybrid / 37.50 hours per week *some travel required to our office in Northampton Salary £DOE All Internal candidates need to attach an up-to-date CV to be considered Closing date:  Open until the right candidate is offered Purpose of the Role: The Payroll Manager is responsible for leading the end-to-end payroll operation for all UK employees, ensuring accurate, timely and compliant payroll processing.  The role will oversee payroll governance, compliance with legislation and continuous improvement of payroll and time & attendance systems and processes.  Key Tasks and Responsibilities: Lead and manage the payroll function, ensuring accurate and timely processing of all UK payroll and statutory payments/deductions Ensure full compliance with legislation through ensuring technical knowledge is kept up to date and any changes are fully tested and communicated Maintain robust internal controls which meet Sox...

Sourcing Manager (Category Management - Funds & Investments) 9 Month Contract with potential for extensions Circa £640 per day via Umbrella Location: Edinburgh, Halifax or Bristol - Hybrid 2 days on site per week About: We're supporting a leading UK financial services organisation in the search for an experienced Sourcing Manager to join their procurement function on a 9-month contract. This is a hands-on, delivery-focused role within the Funds & Investments category, where you'll lead sourcing activity, drive commercial value, manage supplier relationships, and ensure robust governance in a regulated environment. The Role: You'll be responsible for supporting the development and delivery of category strategies and sourcing events in the Funds & Investments space, while managing supplier relationships to maximise value and minimise risk. Key responsibilities include: Leading end-to-end sourcing activity in Funds & Investments,...

Job Type: Permanent Build a brilliant future with Hiscox   Company description Hiscox is a diversified international insurance group with a powerful brand, strong balance sheet and plenty of room to grow. Listed on the London Stock Exchange and headquartered in Bermuda (with the bulk of group leadership sitting in London), Hiscox has over 3,000 staff across 14 countries and 34 offices.   Structured by geography and product, Hiscox’s long-held business strategy has helped them grow from a niche Lloyd’s underwriter to an international insurance group with a powerful consumer brand. Hiscox’s Purpose: “We give people and businesses the confidence to realise their ambitions”  The Role Hiscox intends to operate a Data Mesh architecture for supporting Analytics and Integrations across the group. This will be known as “the data ecosystem”. The Ecosystem is being established in 2026 and this role will be a key part of its establishment as well as ongoing maintenance....

Job Type: Permanent Build a brilliant future with Hiscox   Supplier Relationship Manager - Technology York OR Lisbon Hybrid working - Min 2 days in the office per week The Technology Supplier Manager sits within the Procurement Team and is responsible for contributing to and executing the Technology Supplier Management strategy, promoting supplier management best practice, creating and delivering training, providing guidance and support across global IT to ensure the proactive and effective management of suppliers. This role is also responsible for identifying and mitigating supply risks, supporting relationship owners with monitoring compliance to agreed contractual obligations or service, and maximising value from suppliers. Key Responsibilities: Be a key contributor and subject matter expert in establishing and embedding the Supplier Management Framework Develop and maintain a series of supplier management guides and templates for training and...

Job Type: Permanent Build a brilliant future with Hiscox   Project Manager -Transformation Reporting to the Head of Enterprise Portfolio Management York or London based + Hybrid working The role Working across the diverse Transformation portfolio, you will be responsible for the delivery of medium and large complexity projects, changes and workstreams of larger initiatives. You will plan and manage the lifecycle end-to-end, from Vision to Outcome Realisation, but could also pick up a project or change at any stage of the lifecycle and see it through to completion. As a member of the Transformation team, you will champion the Transformation agenda and best practices both within IT and the Business and lead continuous improvement initiatives, ensuring that we capture key lessons to improve our project management & Transformation capability. As a Project Manager you will: Lead medium to large projects or workstreams within a programme / portfolio....

Practice Group / Department: Legal Project Management Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do.  Location: London, UK Department: Legal Project Management Reports to: Head of Legal Project Management We are seeking a highly motivated and commercially minded Corporate Legal Project Manager with demonstrable experience at a leading law firm to join our...

We don’t just talk, we do. Lead the change with us. At the Tony Blair Institute for Global Change, we work with political leaders around the world to drive change. We help governments turn bold ideas into reality so they can deliver for their people. We do it by advising on strategy, policy and delivery, unlocking the power of technology across all three. And by sharing what we learn on the ground, so everyone can benefit. We do it to build more open, inclusive and prosperous countries for people everywhere. We are a global team of over 800 changemakers, operating in more than 40 countries, across five continents. We are political strategists, policy experts, delivery practitioners, technology specialists and more. We speak more than 45 languages. We are working on over 100 projects, tackling some of the world’s biggest challenges. We’re all here at TBI to make a difference. In a world of ever more complex challenges, we believe diversity of background and perspective is...

We don’t just talk, we do. Lead the change with us. At the Tony Blair Institute for Global Change, we work with political leaders around the world to drive change. We help governments turn bold ideas into reality so they can deliver for their people. We do it by advising on strategy, policy and delivery, unlocking the power of technology across all three. And by sharing what we learn on the ground, so everyone can benefit. We do it to build more open, inclusive and prosperous countries for people everywhere. We are a global team of over 800 changemakers, operating in more than 40 countries, across five continents. We are political strategists, policy experts, delivery practitioners, technology specialists and more. We speak more than 45 languages. We are working on over 100 projects, tackling some of the world’s biggest challenges. We’re all here at TBI to make a difference. In a world of ever more complex challenges, we believe diversity of background and perspective is...

Role Description The objective of the Compliance team is to deliver, coordinate and continuously develop an effective compliance management framework that provides the tools to enable FNZ to identify, assess, control and monitor conduct and regulatory risk and through that framework manage risk within the appetite of the business, our clients and regulators. The Compliance Manager works in the second line of defence and brings both experience and knowledge of regulatory requirements in respect of MiFID, AML and GDPR. Their practical experience and achievements in similar roles will demonstrate their ability to provide oversight of the regulatory risk environment and their ability to challenge the business across the core elements of the compliance management framework. While FNZ is technology business, the role requires wider FS industry experience, ideally within a fast-paced regulated environment with exposure to MiFID regulations. The role will support the...

Role Description     This client facing role is accountable across a portfolio of FNZ Clients for the ownership and delivery of the overarching Test strategy and Test Approach as well as ensuring consistent and productive QA/Testing Process and Procedures for each project.   The Portfolio Test Manger will be responsible for leading the Project Test Managers/Leads, test risks, issues, timelines and quality as well as providing oversight of all FNZ and Client testing across a portfolio of projects.     Working from within the Testing Practice, this role would also work closely with the Head of Testing, Project Management, Delivery Management, Infrastructure and Release Management functions across multiple projects to ensure on time quality delivery in compliance with the FNZ SDLC.      Specific Role Responsibilities    Stakeholder Management   Stakeholder management and ensuring overall client satisfaction across all projects/areas covered within the...

About Us                                            FNZ is undergoing a period of significant transformation, making this an exceptional time to join the group tax team. Tax is highly visible, well‑respected and embedded in the business, playing a key role in shaping commercial outcomes, enabling change and supporting growth across a complex international footprint. This is a senior, stretching role for an experienced tax professional who wants breadth, influence and ownership. While the environment is demanding, the work is genuinely interesting and the tax team is trusted to operate with judgement, autonomy and commercial awareness. Over time, and subject to performance, the role is expected to take on greater leadership of the group’s direct tax agenda, with the opportunity to progress into a broader leadership position within the tax function (Head of Direct Tax). Progression is merit‑based and earned through impact, capability and resilience in a fast‑paced...

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in risk identification, project management and communication to Citi’s Business Disruption Risk Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview This role is critical for safeguarding the bank's financial stability and sustained growth by expertly managing Cyber & Information Security risks. The position involves identifying, assessing, measuring, monitoring, and reporting on these risks, ensuring all operations align with the Markets defined risk appetite. This professional provides a comprehensive view of the cyber threat landscape, enabling proactive anticipation, assessment, and mitigation of potential security risks across the Markets Business. What you’ll...

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your extensive knowledge and accreditation as Senior Credit Office or equivalent from other comparable institutions with broad and comprehensive understanding of the credit risk field, recognized as a subject matter expert alongside solid managerial experience to Citi’s Commercial Banking (CCB). By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. About Role / Team: The Portfolio Risk Head for UK CCB is responsible for providing 2nd Line of Defence effective challenge, approval and risk oversight of the Commercial Banking business in UK. This critical Credit Risk role manages a team of credit risk professionals responsible for analysing the creditworthiness of UK mid-market companies, assigning risk ratings,...

Citi, a leading global bank, serves approximately 200 million customer accounts and operates in over 160 countries and jurisdictions. Citi provides a broad range of financial products and services, including consumer banking, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities encompass safeguarding assets, lending money, making payments, and accessing capital markets for our clients. Team / Role Overview Trade and Working Capital Solutions (TWCS) within the Services organization is a dynamic, high-growth global business offering working capital solutions across Banking, Capital Markets, Mergers and Acquisitions, and Citi Commercial Bank client segments in over 100 countries. As a critical component of the TWCS Business Execution team, we are seeking an experienced and dynamic Senior Manager to join our Trade Business Execution team as a Digital Capability Manager for our Working Capital Solution (WCS)....