Capita
Great Britain, United Kingdom
We are seeking dynamic Team Managers to lead teams of up to 20 Functional Specialists each delivering PIP (Personal Independence Payment) Assessments. In these roles, you will be responsible for achieving contracted service levels, delivering key performance indicators, and ensuring Capita HAAS meets its business objectives. You will manage and motivate your teams to maximize performance and operational effectiveness, while maintaining high standards of claimant care and quality. Additionally, you will efficiently administer policies, procedures, and documentation, set objectives and performance targets, conduct internal checks for process adherence, and plan workloads. These roles are home-based and require occasional travel to visit one of our assessment centres, or attendance to training events and business meetings. Job title: Team Manager Job Description: What you’ll be doing: Focus on business objectives and understand the importance of achieving...
