Capita
Manchester, UK
Provides a high-quality claims assessment, proactively identifying and obtaining all information necessary to validate each claim Job title: Claims Consultant Job Description: Accountability and Main responsibilities of job: Operate within own area of accountability, escalating issues and seeking guidance when required Investigate, evaluate and decision make Progress own caseload to avoid litigation, reduce costs and achieve a fair and speedy settlement Undertake Third Party Rights investigations and ensure the provision of appropriate advice/guidance to the teams Follow ‘Best Practice’, utilising documentation and procedures Attend meetings with the client, along with policy colleagues to provide technical input where required Follow protocols and guidelines to ensure client’s service standards are met in accordance with Service level agreements Adhere to Capita Insurance Services policies and procedures In particular to ensure operational controls are...
