Capita
Belfast, UK
Senior Major Incident & Incident Manager Location: Office based Belfast (with on-call requirements) Contract: Permanent Function: Major Incident Management / Service Operations About the Role We’re looking for a highly experienced Senior Major Incident & Incident Manager to lead a team delivering consistent, high‑quality 24x7 incident management services. You’ll be based at our Belfast Command Hub as part of our growing centre of expertise for technology operations. You will act as an escalation point for complex or time‑critical major incidents, support team members during high‑severity events, and ensure service delivery meets expectations. Successful candidates must be eligible for SC clearance. At Capita, we live by our values: 🤝 Customer First, Always; 🧑💻 Fearless Innovation; ✅ Achieve Together; 💙 Everyone is Valued. These guide how we work, collaborate, and deliver exceptional results. Job title: Senior Major Incident Manager Job Description:...
