Salary: £39,822.59 per annum Hours: 35 hours per week Location: Black Country & Birmingham Make a real difference where it matters most We have a fantastic opportunity for a Housing Officer (known internally as a Customer Relations Manager/CRM) to join Black Country Housing Group, with two roles available: one permanent position and one 12-month fixed-term contract. We are looking for someone who genuinely cares about people and communities and has a passion supporting others, solving problems and delivery excellent customer services. We are looking for someone who has good knowledge and skills of working in housing management that can hit the ground running. You will have a minimum of 2 years experience working in a similar role in the housing sector. You will need a full UK driving license and your own vehicle as 80% of the week will be spent out on our estates completing home visits (annual property visit, rent arrears, anti-social behaviour, estate...

At MANGO we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world. YOUR NEW JOB: For our store in Birmingham Fort SC, we are looking for a Floor Manager to join our team. Reporting to the Store Manager, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. You will be responsible for leading and motivating your team and maintaining an active and pleasant atmosphere in the store at all times. 20 hours per week Full flexibility required Monday to Sunday YOUR MAIN RESPONSIBILITIES: To ensure and provide an excellent level of customer service in the store To ensure the team possesses good product...

Customer Service Manager – Birmingham CrossCountry Trains are seeking to recruit an experienced Customer Service Manager to join their team in Birmingham. The successful applicant will have responsibility for the management and leadership of customer service teams throughout Birmingham and its surrounding areas, including activities such as management of Train Managers, catering, revenue protection, cash handling, station access contracts, station operations and train cleaning.  Please note that this is a safety critical role. Key aspects of the role will include: Leading your teams:  Lead and direct all Customer Service Teams in line with business objectives and in accordance with all appropriate legislation, industry standards, directives and codes of practice and to ensure a safe and risk free environment.  Great service: Ensure delivery of excellent service to all customers consistently, in accordance with business specifications and seek to...

Job Type: Permanent Location: Halesowen, West Midlands Hours: 40 hours per week Competitive Salary & Benefits At Hayley Dexis we ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. As we enter an exciting period of growth our 1300 people doing things the Hayley Way and delivering industry leading customer service are central to our success. We re proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day. Due to expansion and to help fuel continued growth, we re excited to offer a brilliant opportunity for a Purchasing Manager with Fluid Power expertise to make a real impact based in Halesowen. About the role: The Purchasing Manager will lead and develop procurement across the fluid power product range, with responsibility for our largest...

Contact Centre Manager - Birmingham 40,000 annual salary Excellent opportunity to develop your career! 8:30am - 5.30pm (Monday - Friday) Are you an inspiring leader with a passion for driving sales success and enhancing customer experiences? If so, we invite you to bring your talents to our client, a dynamic organisation in the utilities sector. We're looking for a dedicated Contact Centre Manager to lead a vibrant contact centre team in Birmingham! What You'll Do: As our Contact Centre Manager, you'll take charge of the day-to-day operations of a busy contact centre, overseeing both inbound and outbound sales. Your leadership will ensure that every order is processed accurately and that our customers receive exceptional service with minimal wait times. Key responsibilities include : Team Leadership: Lead a diverse team of 17, including Sales Advisors, Team Leaders, and a Supervisor. Sales & Performance: Own and deliver on sales targets,...

We are now recruiting for a Talent Consultant to join the HAAS Talent Team. The successful candidate will be responsible for conducting recruitment interviews with prospective candidates who have a health professional background and who are applying for the Functional Specialist role. In this role, you will assess their skills and experience using agreed and defined criteria. In addition to recruitment interviews, the Talent Consultant will process candidates within our Applicant Tracking System through online assessment and will maintain our databases, supporting the wider HAAS Talent Team. This is a hybrid role based in Birmingham, with 2-3 days spent working from our Birmingham Assessment Centre. Job title: Talent Consultant Interviewer Job Description: What you'll be doing :  Conducting professional recruitment interviews, ensuring all candidates receive an excellent candidate experience Capturing accurate and comprehensive responses throughout the...

Are you an experienced procurement management professional with experience of frameworks, contracts, and procurement consortia? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Senior Procurement Manager. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. The objective of the role will be to take the lead in procurement activities for the organisation. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will maintain up to date legislative knowledge...

Are you an experienced procurement management professional with experience of frameworks, contracts, and procurement consortia? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Manager. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. The objective of the role will be to take the lead in procurement activities for the organisation. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will maintain up to date legislative knowledge to...

Are you an experienced procurement management professional with experience of frameworks, contracts, and procurement consortia? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Manager. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. The objective of the role will be to take the lead in procurement activities for the organisation. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will maintain up to date legislative knowledge to...

Are you an experienced procurement management professional with experience of frameworks, contracts, and procurement consortia? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Senior Procurement Manager. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. The objective of the role will be to take the lead in procurement activities for the organisation. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will maintain up to date legislative knowledge...

Are you an experienced strategic procurement executive with experience of frameworks, contracts, and procurement consortia? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Director. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. The objective of the role will be to manage the operational and strategic procurement services for a consortium delivering to the public sector and social housing sector. Your responsibilities will include and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements; procurement and sourcing support;...

Are you an experienced strategic procurement executive with experience of frameworks, contracts, and procurement consortia? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Director. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. The objective of the role will be to manage the operational and strategic procurement services for a consortium delivering to the public sector and social housing sector. Your responsibilities will include and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements; procurement and sourcing support;...

Job Type: Permanent Location: Halesowen, West Midlands Hours: 40?hours per week Competitive Salary & Benefits? We re Hayley Dexis, we ve been at the heart of engineering for over 50 years and are proud to be a growing business with people still at the heart of everything we do.? We re proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day. We re excited to offer a brilliant opportunity for a Technical Services Manager within our Fluid Power team based in Halesowen. About the role: Our hydraulic workshop is the hub for delivering high-quality build, service and repair solutions for hydraulic systems. In this role, your technical expertise will be at the heart of shaping and expanding our technical services offering. You ll take the lead in guiding and developing a skilled team of technicians, elevating their...

Customer Experience Manager Salary: 40,510 + Excellent Civil Service Benefits Location: Birmingham or Cardiff (Hybrid Working -2 days in the office - non contractual) Permanent Full Time 37 hours per week Gi Group is delighted to be partnering with CCW (Consumer Council for Water) to support them in their recruitment of a Customer Experience Manager. This is a unique opportunity to join the independent voice for water consumers in England and Wales. As a Customer Experience Manager, you will have the chance to work closely with water companies, regulators and senior stakeholders, playing a key role in assessing customer service performance, influencing improvements and helping to shape the future customer experience agenda across the sector. The role offers significant ownership and influence across a range of high-profile customer experience initiatives, with a focus on stakeholder engagement and sector-wide impact rather than direct people management. THE ROLE As...

Audit manager Salary: Up to £75,000 based on skills and experience Contract Type: Permanent- 35 hours a week Location: Hybrid working (office based in Birmingham or Oswestry) - typically 2 days in the office per week Shape Brighter Futures with Wesleyan Established in 1841, Wesleyan help trusted professionals-GPs, hospital doctors, dentists, and teachers-secure their financial future. Today, we're proud to continue that mission with passion and purpose. If you're looking for a role where your expertise makes a real impact, and you want to work in a culture that values collaboration, innovation, and integrity, we'd love to hear from you. Find out more about who we are: About Wesleyan Make a Difference in Corporate Audit Corporate Audit provides an independent, objective risk assurance and internal audit service, reporting to the Board via the Audit Committee. The team takes a disciplined, risk-based approach to strengthening governance, risk management and internal...

Are you ready to take the next step in your retail career? Do you have a passion for leading teams, delivering exceptional customer service, and making a real impact in your local community? Join H&T as a Deputy Store Manager and help shape the future of our store. At H&T, you'll join a passionate team working together at the UK's leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague. Starting Salary: £29,750.00 Location: Soho Rd Job Type: Full Time 37.5 Hours Flexibility: Full flexibility from Monday to Sunday is required. The opportunity to earn up to £2,400 extra each year in discretionary bonuses, which are pro-rated and based on performance against key KPIs About the Role As a Deputy Store Manager, you'll support the Store Manager in leading a...

Concession Manager Location: Birmingham Salary: Competitive Vacancy Type: Fixed Term Contract (6 Months) We are excited to be launching a Lacoste pop-up within Selfridges Birmingham, bringing together a dynamic team of Crocodiles in one of the UK's most iconic retail environments. This is a unique opportunity to represent the brand in a premium department store. Setting and delivering exceptional service while shaping a memorable customer experience. This is a 6-month fixed-term opportunity with the potential to extend, offering the chance to grow with the brand and be part of an exciting retail journey. At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, with the crocodile as its iconic rallying signature. Present in nearly 100 countries, Lacoste is a globally recognised French brand known for its distinctive expertise - from product creation to omnichannel...

Sales Consultant Location: Birmingham Salary: Competitive Vacancy Type : Fixed Term Contract (6 month contract) Part Time We are excited to be launching a Lacoste pop-up within Selfridges Birmingham, bringing together a dynamic team of Crocodiles in one of the UK's most iconic retail environments. This is a unique opportunity to represent the brand in a premium department store setting, delivering exceptional service while shaping a memorable customer experience. This is a 6-month fixed-term opportunity with the potential to extend, offering the chance to grow with the brand and be part of an exciting retail journey. At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, with the crocodile as its iconic rallying signature. Present in nearly 100 countries, Lacoste is a globally recognised French brand known for its distinctive expertise - from product creation to...

A renowned, established name in the industry, our client are a large Financial organisation - one with proven, established pedigree. Empowering finance professionals and redefining financial performance, our client's influential enterprise benefits small and large businesses with the range of award-winning services they offer. They're now looking to bring on board Junior Account Managers. Your primary function will be handling existing accounts and cross selling, with some new business development involved also. This is an amazing opportunity for any graduate looking to excel in the business world and establish a lucrative and rewarding career. Package: Competitive basic salary of £25416 Y1 OTE of up to higher! Excellent scope for progression and professional development- there will be opportunity to move into a more senior role as your knowledge of the company widens On-going training and mentorship Team socials in a friendly, inclusive environment Lucrative bonus and...

Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part...