About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fantastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care....

Position: IT Operations Manager Location: Reading Salary: 50k - 65k Benefits 22+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) 10% Matched Pension Contribution Career Development Cycle Scheme Car Parking Primary Purpose Our client are a leading Managed Service Provider, CRM and Software Development company, and are currently seeking a highly skilled Technical Support Engineer to join our dedicated team. The ideal candidate will provide enterprise-level technical assistance and support to our customers, ensuring smooth operation of computer systems, software, and hardware. This role will be a full-time position based out of our Silchester office with around 60% of your time spent onsite at customer sites. (majority within a 50-mile radius of Silchester) Key Responsibilities Build a Team Offer technical support to customers via phone, email, or in person Provide routine onsite visits to...