Customer Service Team Leader Location: Edinburgh (Hybrid) Hours: Full time, Monday-Friday (9am-5pm) Salary: Up to 30K DOE About the Role We're looking for an experienced Customer Service Team Leader to support and develop a team within a busy, people focused environment. You'll be responsible for day to day team management, performance monitoring, process oversight, and ensuring every customer receives an excellent standard of service. What You'll Do Lead, motivate and support Customer Service Advisors. Monitor KPIs, performance and service quality. Handle escalated customer enquiries professionally. Deliver regular 1:1s, team meetings and coaching sessions. Ensure processes are followed and continually improved. What We're Looking For (Top 5 Requirements) Proven experience supervising or managing staff in a customer service environment (Ideally call centre) Excellent communication skills, able to engage confidently with a wide range of customers and stakeholders. Target...

Graduate Recruitment Consultant - Feb 2026 Start Edinburgh City Centre 26,000- 27,000 + Uncapped Commission Are you a natural relationship builder with a track record in receiving exceptional feedback for the work you do, especially when dealing with other people? Do you naturally go over and above to do a good job, really pushing to carve out a sales career for yourself? Search is hiring Trainee Recruitment Consultants to join both our Finance and Business Support teams in Edinburgh. This is a great opportunity to learn from a supportive and experienced group of recruiters who will help you build your skills and confidence in the industry. You'll be working on roles such as Credit Controllers, Accountants, Administrators, PAs/EAs and Secretaries, to name a few, and playing a key part in connecting people with great opportunities. Why Join Us? Build your own desk from day one, focusing on either the permanent or temporary recruitment market while working closely...

LOCATION: Edinburgh, St James Quarter SHIFT PATTERN: 4 on 4 off, 38.5 hours per week PAY RATE: £15.10 per hour Purpose of the Role As a Presentation Senior Supervisor, you will be required to deliver the highest standards of cleanliness and hygiene throughout St James Quarter, internally and externally by ensuring that all areas are fully maintained and safe through a planned and reactive management operations programme. ABM UK strive to meet our clients demands in the best way possible with guest experience and high-quality service being of vital importance. Main Duties / Responsibilities To support the Operations/ Deputy Presentation Managers in the day-to-day operational management of the contract. Lead and support the supervisor & presentation team on site ensuring service is delivered to high standard and all colleagues display appropriate behaviours and add value to the service operation and guest experience throughout. To ensure high standards of...