Key Objectives To Understand and Beat the Sales Department TSGP Budget (F&I/Chassis) Have a sales process where you are introduced within 30 minutes of an enquiry You must personally deliver every finance quotation, over the phone or face to face You must professionally present Finance and GAP to every retail opportunity using the F&I Presenter You must ensure every customer has received a professional presentation about paint protection You must negotiate any chassis discounts with every customer You must negotiate the monthly payments with every customer When valuing a part exchange, we must consider that vehicles price within the market place using all tools available to us, confirming the price with a Sales Manager if unsure. Enquiry Management Have a strong understanding and management of all enquiries, in order to drive retail volume and gross profit. Hold regular diary reviews with all Sales Executives to ensure enquiries are being...