Director of Data & Analytics Shape an organisation-wide data strategy, lead transformation across governance, engineering, analytics and BI, and influence executive decisions. Social housing or local authority experience is highly desirable, alongside proven enterprise data leadership. This role is officially known as a Director of Data Analytics & BI If you’ve also worked in the following roles, we’d also like to hear from you: Director of Data & Business Intelligence, Director of Business Intelligence & Analytics, Director of Data, Head of Data & Analytics, Head of Data, Head of Business Intelligence, Head of Data Analytics, Head of Data Governance, Data Transformation Director Benefits include 30 days’ holiday plus bank holidays, car allowance, private medical insurance and up to 8% contributory pension.   SALARY: Competitive + Benefits LOCATION: Hybrid / Ealing, West London (some office attendance required)...

Contact Centre Manager - Housing A fantastic opportunity to lead a multi-channel customer contact operation for a housing organisation, shaping a digital-first tenancy service and improving customer outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Manager, Customer Operations Manager, Contact Centre Operations Manager, Housing Customer Service Manager, Customer Experience Manager, Customer Contact Manager, Customer Services Manager, Service Delivery Manager, Call Centre Manager This role is officially known as an Interim Contact Centre Manager (Customer & Digital)   SALARY: £65,826 per annum + Benefits LOCATION: Hybrid / Ealing, West London - with office attendance in Ealing at least 3 times a week and attendance at other offices when required JOB TYPE: Full-Time, 12 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday...