Customer Service Team Leader Location: Edinburgh (Hybrid) Hours: Full time, Monday-Friday (9am-5pm) Salary: Up to 30K DOE About the Role We're looking for an experienced Customer Service Team Leader to support and develop a team within a busy, people focused environment. You'll be responsible for day to day team management, performance monitoring, process oversight, and ensuring every customer receives an excellent standard of service. What You'll Do Lead, motivate and support Customer Service Advisors. Monitor KPIs, performance and service quality. Handle escalated customer enquiries professionally. Deliver regular 1:1s, team meetings and coaching sessions. Ensure processes are followed and continually improved. What We're Looking For (Top 5 Requirements) Proven experience supervising or managing staff in a customer service environment (Ideally call centre) Excellent communication skills, able to engage confidently with a wide range of customers and stakeholders. Target...

Graduate Recruitment Consultant - Feb 2026 Start Edinburgh City Centre 26,000- 27,000 + Uncapped Commission Are you a natural relationship builder with a track record in receiving exceptional feedback for the work you do, especially when dealing with other people? Do you naturally go over and above to do a good job, really pushing to carve out a sales career for yourself? Search is hiring Trainee Recruitment Consultants to join both our Finance and Business Support teams in Edinburgh. This is a great opportunity to learn from a supportive and experienced group of recruiters who will help you build your skills and confidence in the industry. You'll be working on roles such as Credit Controllers, Accountants, Administrators, PAs/EAs and Secretaries, to name a few, and playing a key part in connecting people with great opportunities. Why Join Us? Build your own desk from day one, focusing on either the permanent or temporary recruitment market while working closely...

Managing Recruitment Consultant/Divisional Manager - Business Support Edinburgh 38,000 - 48,000 Per Annum (Car allowance & Commission) Are you a driven recruitment leader ready to take your career to the next level? We're looking for a Managing Recruitment Consultant who's passionate about leading and inspiring a high-performing team. This is your chance to step into a pivotal role where you'll shape the future of an established, successful division, supported by solid financial resources and a culture that values your leadership. Why Join Us? Lead an experienced, results-driven billing team with a track record of success. Enjoy immediate commission with a 0% threshold for your first six months - start reaping the rewards of your hard work from day one. Benefit from award-winning training and tailored 1:1 coaching designed to accelerate your professional growth. Be part of a dynamic, success-driven culture where achievements are celebrated in style - fine...

Managing Recruitment Consultant - Finance Edinburgh City Centre 35,000 - 45,000 + Car Allowance & Uncapped Commission (Earn up to 40%) Search is one of the UK's leading recruitment organisations, with revenue exceeding 220 million and highly profitable operations across the UK. With significant backing from our private equity partners, H2, we are embarking on a market-changing investment plan. As part of this growth strategy, we are looking for an exceptional Manager to drive success within our Finance team in Edinburgh. We're passionate about empowering our people to succeed. Whether through personalised development plans, performance-driven incentives, or initiatives that support balance and wellbeing, we create an environment where our leaders can thrive and build long-term, successful teams. Leading the team as a Billing Manager, you will harness autonomy in shaping and developing your team, with the financial backing and support to build and attract a team...

LOCATION: Edinburgh, St James Quarter SHIFT PATTERN: 4 on 4 off, 38.5 hours per week PAY RATE: £15.10 per hour Purpose of the Role As a Presentation Senior Supervisor, you will be required to deliver the highest standards of cleanliness and hygiene throughout St James Quarter, internally and externally by ensuring that all areas are fully maintained and safe through a planned and reactive management operations programme. ABM UK strive to meet our clients demands in the best way possible with guest experience and high-quality service being of vital importance. Main Duties / Responsibilities To support the Operations/ Deputy Presentation Managers in the day-to-day operational management of the contract. Lead and support the supervisor & presentation team on site ensuring service is delivered to high standard and all colleagues display appropriate behaviours and add value to the service operation and guest experience throughout. To ensure high standards of...

Summary £15.45 - £15.95 per hour 30-35 hour contract Various shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your...

Role Description     This client facing role is accountable across a portfolio of FNZ Clients for the ownership and delivery of the overarching Test strategy and Test Approach as well as ensuring consistent and productive QA/Testing Process and Procedures for each project.   The Portfolio Test Manger will be responsible for leading the Project Test Managers/Leads, test risks, issues, timelines and quality as well as providing oversight of all FNZ and Client testing across a portfolio of projects.     Working from within the Testing Practice, this role would also work closely with the Head of Testing, Project Management, Delivery Management, Infrastructure and Release Management functions across multiple projects to ensure on time quality delivery in compliance with the FNZ SDLC.      Specific Role Responsibilities    Stakeholder Management   Stakeholder management and ensuring overall client satisfaction across all projects/areas covered within the...

We are seeking an experienced Site Manager with a strong background in civils and groundworks to join our growing team. You will be responsible for leading and managing all aspects of site delivery for civil engineering and groundwork projects, ensuring high standards of quality, safety, and efficiency throughout execution. The successful candidate will have proven experience managing complex groundworks packages, including earthworks, drainage, foundations, and associated civil works. Key Responsibilities Oversee day-to-day site operations and delivery of civils and groundworks projects from start to finish. Lead, coordinate, and manage on-site labour, subcontractors, plant, and equipment. Ensure all works are carried out safely, on time, and within budget while meeting quality standards. Interpret and apply technical drawings, specifications, and programme requirements. Conduct regular site inspections, progress reports, risk assessments, and toolbox talks. Liaise...

Office Manager   Edinburgh   Onsite   6 month FTC   £Competitive + benefits + full training   We’re hiring an  Office Manager  to join FNZ’s Support Services team. This role sits at the heart of the business and focuses on ensuring our offices operate smoothly, consistently and to a high standard, supporting both employees and visitors day to day.  This is a fully office-based role, in Edinburgh city centre, ideal for someone who enjoys variety, takes pride in service delivery, and thrives in a fast-paced, people-focused environment.  What you’ll be doing:   You’ll play a key role in maintaining high-quality office environments across your assigned FNZ locations, acting as the first point of contact for facilities, suppliers and internal stakeholders.  Day to day, you’ll:  Coordinate and manage assigned office locations in line with FNZ values and global standards  Act as the first point of contact for office calls, meetings and visitors  Manage...

Role Description The Incident Management team at FNZ play a crucial role in owning the technical Incident Management process that is used to recover services during a Major Incident (Severity 1 or Severity 2 incidents) to manage interruptions or unplanned outage to business and client critical systems, platforms and processes. The Senior Incident Manager will lead Incident and Problem Management tickets in their region and directly manage an Incident Manager on a day-to-day basis supporting on any escalations and ensuring the global Incident Management process is effectively implemented and followed on a day-to-day basis. The Senior Incident Manager will work collaboratively with technical and non-technical teams to successfully recover services and ensure effective communication is issued to internal and external stakeholders during incidents. The Senior Incident Manager will also lead discussions during Post Incident reviews working closely alongside other teams in FNZ...

We re working with a well-established and highly regarded interior design and joinery contractor based in Edinburgh. They are looking to add an experienced Project Manager to their team to support their full order book. As Project Manager, you ll take full ownership of internal fit-out and bespoke furniture projects from initial design through to installation and final handover. This is a customer-facing role suited to someone who takes pride in quality, presentation, and delivering a polished end product. Key responsibilities include: - Managing projects from design development through manufacture, install, and handover. - Working closely with the in-house CAD team and external architects to finalise designs. - Ordering materials and coordinating manufacturing, supported by an experienced Workshop Manager. - Overseeing site installations and ensuring quality standards are met. - Acting as the main point of contact for clients throughout the project lifecycle. Projects vary in...

An established and growing Edinburgh based contractor is looking to appoint a Senior Estimator/Estimating Manager to take full ownership of their estimating function. You will be the lead Estimator, supported by an Estimating Assistant, and will play a central role in shaping tender strategy and supporting the continued growth of the company. They deliver high-quality build, refurbishment, and fit-out projects across a range of sectors including commercial, industrial, residential, public environments, and more. As Senior Estimator/Estimating Manager, you will: - Take full responsibility for the estimating function from first principles through to final submission. - Manage and prioritise a steady flow of tenders across multiple project values. - Develop and implement estimating strategy, pricing approach and risk assessment. - Work closely with Directors and the wider commercial team to support business decisions. - Mentor and manage the Estimating Assistant. - Play a key role...

Recruitment Consultant - Catering Desk Edinburgh At Blue Arrow, we are reshaping what it means to work in recruitment. We do not just hire recruitment consultants; we invest in people with drive, personality and purpose. If you are passionate about people and excited by a role where no two days look the same, you will feel right at home in our . We are proud to be recognised as a Financial Times Diversity Leader, holders of a Best Companies 3 star rating, and an Investors in People Platinum employer, the highest level possible. Creating an inclusive, supportive and values driven workplace is not just something we say; it is who we are. Our teams are full of high achievers, but also parents, bakers, music lovers, gym goers, mentors, dog owners and everything in between. Whoever you are and whatever your background, we celebrate it because we know our differences make us stronger. About the Role Join our Edinburgh branch as a Recruitment Consultant specialising in Hospitality...

Multi-Million Global technical solution provider requires an ambitious Operational Excellence Manager looking to join a company that offers considerable career growth with sites throughout Europe. BASIC SALARY: £45,000 -£49,000 BENEFITS: Car Allowance Company Bonus Pension Death in Service Private Healthcare Mobile & Laptop 28 Days Holiday LOCATION: Dundee COMMUTABLE LOCATIONS: Aberdeen, Perth, Edinburgh, Glasgow, Dunfermline, Stirling JOB DESCRIPTION: Operational Excellence Manager, Continuous Improvement Manager, Process Improvement Manager - manufacturer, coatings, optical coatings This Operational Excellence Manager role is a pivotal leadership position, focused on driving operational excellence, continuous improvement, and boosting performance. It will also involve strategic planning throughout the site and all aspects of the sites implementation of the Information Technology and systems. In this role, you will be responsible for...

Role Profile: FNZ Group’s finance function is responsible for producing the consolidated reporting of the multinational FNZ Group. Reporting to the Group Financial Reporting Manager you will be a key member of the Group finance team and will own key processes within the management and statutory reporting cycles. In addition to these reporting cycles, you will provide key support to other strategic finance projects, such as financial due diligence requests, and will work closely with regional finance teams around the world. This role would suit an ambitious individual who is adaptable, can manage their own workload and able to perform well within a fast-paced working environment. Role Responsibilities: Supporting preparation of monthly consolidated management accounts & board packs including writing commentary and variance analysis; Manage internal financial models for Group consolidated results and ensure inputs and outputs of models are fully reconciled;...

Role Overview: Be the Heart of Our Hive – Nursery Manager Wanted at Busy Bees Edinburgh Newhaven!   Are you a natural leader with a passion for shaping little lives? At Busy Bees, we’re on the lookout for an inspiring   Nursery Manager   to bring energy, vision, and fun to our vibrant Edinburgh Newhaven nursery.   If you hold a   BA in Childhood Practise (or working towards it with a level 3) qualification   and have at least   two years leadership experience   in early years, this is your chance to join the UK’s   leading nursery group   – and make a real difference every single day.     🐝 Why Busy Bees? At Busy Bees, we’re proud to be the UK’s   #1 nursery group , with nearly 400 centres nationwide and more overseas. We believe every child deserves the   best start in life , and we’re just as passionate about supporting our teams to feel valued, heard, and empowered. You’ll also have the chance to deliver our award-winning   Bee Curious curriculum , sparking...

Regional Quality Control Manager Location: East of Scotland Sector: Construction We re working with a well-established construction business operating across Central East Scotland, who are looking to appoint a Regional Quality Control Manager to support their project teams and help drive consistent, high standards of workmanship across the region. This is a hands-on role where you ll work closely with operational teams to make sure quality processes are properly embedded, practical, and genuinely adding value. The business is committed to getting it right the first time, reducing defects, improving productivity, and ensuring projects are handed over to clients to a high standard. The Role Supporting the Operations Director and regional project teams, you ll play a key role in strengthening quality control across the full project lifecycle. Your responsibilities will include: Planning and carrying out regular quality review visits across sites in the region Supporting...

We're looking for a site manager to join our Scottish Construction business. Location: Dalkeith Hours : 42.5 Hours p/w - Monday to Friday We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? The Site Manager will initially join a team delivering a 50M + new build education facility in Dalkeith. Your day to day will include: Under the direction of the project manager, manage and direct sub contractor partners to deliver work packages such as groundworks, drainage, structural frame erection, roofing, cladding, interior fit out and finishings adhering to safety and quality standards. Check work carried out by sub-contractors to assess delivery in line with programme, design drawings and quality standards. Review Risk Assessments and Method Statements from sub contractors to ensure working methods outlined are safe and appropriate for the work to be carried out. Carry out...

Account Manager Location: West Edinburgh Salary: 26,000 Hours: Monday to Friday, 8:45 AM - 5:00 PM (fully office based) Job Type: Full-time, Permanent About the Role We are seeking an experienced Account Manager to join a dynamic and growing organisation. This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. You will play a key role in supporting clients within the clinical sector, ensuring the smooth production and distribution of study materials. This position requires strong organisational skills, attention to detail, and the ability to manage multiple projects simultaneously. Key Responsibilities Manage day-to-day activities for clinical study documents. Provide outstanding customer support, handling queries, deliveries, and reporting. Coordinate projects across cross-functional teams (artwork, estimating, print production, distribution). Monitor timelines and...

Sales Manager Salary: 30,000 + Bonus Location: Edinburgh office / field based (must have own car) Employment Type: Full time The Role We're supporting a growing, forward-thinking business in their search for a Sales Manager who can take full ownership of revenue generation. This is a key hire for a company entering an exciting growth phase, offering the chance to influence how the commercial function develops from here. This role is ideal for someone who enjoys autonomy, thrives in a fast moving environment, and wants to play a hands on part in building a sales engine. What You'll Be Doing Sales Ownership Take responsibility for driving consistent bookings and revenue Oversee the entire sales process from first contact to agreement Maintain clear visibility of your pipeline and produce reliable forecasts Continually improve conversion, deal value and customer engagement Business Development Build strong working relationships across B2B channels...