Senior Telephone Support Person Salary: 38,000- 40,000 per year Hours: 8:30am-5:00pm (Mon-Thurs), 8:30am-4:00pm (Fri) Job Type: Full-time, Permanent Location: Basingstoke (with occasional UK travel for customer training/visits) About the role We're looking for a Senior Telephone Support Person to provide high-quality telephone and email technical support across a broad mechanical product range. You'll support key account customers and priority installers, helping with product selection, spare parts identification, installation/programming guidance, and fault diagnosis. You'll also act as a day-to-day team lead for first-line support colleagues and assist the Manager with supervision, standards, and knowledge sharing. Benefits Competitive salary 38,000- 40,000 Early finish on Fridays (4:00pm) 33 days holiday inclusive of bank holidays Pension contribution from Day 1 Opportunity to join Medi Cash scheme from Day 1 Free onsite parking...