DCS Recruitment
Oxford, UK
Service Delivery Manager - HEMS Location: Oxford Contract: Permanent Hours: 37.5 hours per week, Monday-Friday The Role We are seeking an experienced Service Delivery Manager to lead the delivery of civil helicopter maintenance programmes, with a primary focus on Helicopter Emergency Medical Services (HEMS), Private & Business Aviation and National Resilience programmes. The role will have end-to-end responsibility for ensuring maintenance contracts are delivered to schedule, cost, quality and contractual KPIs, coordinating technical, operational and commercial functions throughout each maintenance programme. Key Responsibilities Lead the end-to-end delivery of civil helicopter maintenance projects, including base and off-site maintenance inputs. Manage project budgets, man-hours, materials, commitments and forecasts against agreed baselines. Monitor live operational data, KPIs and daily progress, identifying and resolving risks, bottlenecks and...
