Summary: Provide excellent customer satisfaction by resolving customer's problems quickly and accurately in professional manner whilst focusing on reducing complaints and repeat contacts. Are you highly motivated, resilient, and someone who always follows through on promises? If so, this could be the opportunity you've been looking for. As a Technical Advisor , you'll be the calm in the storm for customers facing urgent water supply issues-like unexpected outages or low pressure. Using your quick decision-making and natural empathy, you'll tackle problems head-on to deliver the best results, first time, every time. Whether you're guiding a customer to a quick fix over the phone or coordinating with our field teams to get the job done, you will take true ownership of every situation. What You'll Do Be the Voice of Calm: Act as the first point of contact for customers experiencing stressful, urgent water issues. Problem-Solve on the Fly: Listen intently, assess the...

Summary: Are you an experienced Senior Project Manager ready to head a major flagship water infrastructure project? Do you have the expertise to manage a £500m+ portfolio across complex PPP/PFI frameworks and NEC contracts? We are seeking a Senior Project Manager to take ownership of a major workstream within a landmark clean water infrastructure scheme, encompassing a new reservoir, water treatment works, pipelines, and pumping stations. Reporting directly to the Head of Major Projects, you will be fully accountable for driving safe, on-time, and on-budget delivery across a portfolio valued at approximately £500m. This role demands strong commercial and contractual acumen-specifically in administering NEC contracts and navigating PPP/PFI finance structures-alongside technical assurance skills to oversee planning, resourcing, and quality from concept to completion. In addition to day-to-day contract governance and technical oversight, you will act as the principal lead for...

Summary: Are you a proactive Project Manager who thrives on delivering high-impact infrastructure projects? Do you have the hands-on experience needed to lead complex infrastructure projects like treatment upgrades and pipeline installations? We are looking for an experienced and proactive Project Manager to lead the successful delivery of a diverse portfolio of clean water infrastructure projects, from inception through to completion and handover. The successful candidate will be responsible for managing projects typically involving treatment works upgrades, pipeline installations/rehabilitations, reservoir maintenance, and pumping station improvements. A core requirement of this role is the proficient management of contracts, particularly utilising the NEC (New Engineering Contract) suite, ensuring projects are delivered safely, on time, within budget, and to the required quality standards, while managing risk and stakeholder expectations effectively. The Project Manager...

Summary: Fixed term contract with the possibility to be made permanent: Are you a proactive recruiter who thrives on searching and connecting with technical talent? We are expanding our team to support major new infrastructure projects, and we need a hands on internal recruiter to help us identify, attract, and hire exceptional engineering, technical and IT skill sets. This is a varied, fast paced contract where you won't just post ads and wait you'll be a true strategic partner, leveraging LinkedIn Recruiter and other proactive channels, talent mapping, and proactive sourcing to build robust talent pipelines for critical skills. Main Responsibilities Proactive External Sourcing: Use advanced LinkedIn Recruiter techniques, boolean searches, and direct sourcing strategies to map the market and uncover passive engineering talent. Pipeline Building: Create long-term candidate pipelines for critical technical skills and future infrastructure requirements. End-to-End...

Summary: Are you and electrician, looking for a role where your technical skills actually make a difference to your local community? Do you want to work for a company that values your expertise while respecting your time away from work? At South East Water, we provide an essential service, and our production sites are the heart of that operation. This isn't just another maintenance job; it's a chance to take ownership of complex electrical systems across our pumping stations, reservoirs, and treatment works. We are particularly keen to hear from those with industrial experience-we need people who understand the scale and pace of maintaining our sites. Whether you are a seasoned pro looking for a better work life balance, or rising talent eager to apply your industrial knowledge to vital infrastructure, you'll find a supportive environment here. You'll be the go to person for keeping our water flowing, maintaining everything from control panels to high capacity industrial...

Summary: Are you a proactive, high-performing Project Manager ready to take the reins on high-value, transformative infrastructure? Do you have the NEC contract expertise and the drive to lead complex capital projects from initial concept straight through to final handover? We are looking for an experienced and proactive Project Manager to step into a high-visibility leadership role delivering critical, large-scale engineering works. As Project Manager you will lead the end-to-end delivery of work packages forming part of a large-scale, and high-value major capital infrastructure project. You will be accountable for the successful execution of complex projects, typically involving significant treatment works upgrades or major pipeline installations, from inception through to completion and handover. A core requirement of this role is the proficient management of contracts, particularly utilising the New Engineering Contract (NEC) suite, ensuring the project is delivered...

Summary: As a Reliability Maintenance Technician (E&I), you will provide the essential technical expertise needed to maintain and repair our electrical and instrumentation equipment. You will play a vital role in ensuring the safe and reliable operation of our production sites, all while working in alignment with company policies, procedures, and safe systems of work. Your focus will be on upholding high operational standards and ensuring our critical equipment performs safely and efficiently to support our ongoing production success. Main Responsibilities: Undertaking the electrical and instrumentation planned maintenance activities as per the organisational maintenance strategy. This includes performing the planned maintenance task as well as first-line remedial work identified when performing the task. Accurate and timely completion of all necessary administration associated with planned maintenance and remedial work including updates onto our business and work...

Summary: Ready to transition into Operational Technology? At South East Water, we know that great talent comes from a variety of technical backgrounds. While prior PLC (Programmable Logic Controller) experience is a bonus for this role, it is not essential. We are very keen to hear from candidates with a strong foundation in Industrial Electrical or ICA (Instrumentation, Control, and Automation) who are passionate about learning and eager to progress their career into Operational Technology (OT) expertise. If you have the core skills and the drive to upskill, we want to hear from you. As part of our ongoing commitment to improving and modernising, we are upgrading our systems and infrastructure across our operational sites. This is an exciting opportunity to be involved in system integration, PLC hardware, programming, and installation, as well as working with cutting-edge technology to make a real impact on our operations. You'll be responsible for programming, operating,...