An exciting opportunity has arisen to join a growing, well-established engineering services business based in Huddersfield. With a close-knit team and nationwide coverage across a range of engineering sectors, the client has a well respected reputation in the market. This is a fantastic opportunity for someone who enjoys building relationships, speaking to customers and developing business in a supportive, down-to-earth environment where success is recognised and targets are genuinely achievable. The Role This is a varied B2B sales and account management role focused on a mix of: Managing repeat and existing customer accounts Re-engaging lapsed customers Following up warm inbound leads Proactively generating new business opportunities Promoting annual inspection renewals and training packages Building long-term customer relationships Quoting for work and following up opportunities Supporting wider sales activities and outbound campaigns The role is fully office based...

Customer Service Administrator - Contract until end September Location: Huddersfield Contract Type: Temporary Working Hours: Monday to Friday (8:30 am - 4:30 pm) / (11.30am - 8.00 pm ) Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where every day brings new challenges? If so, we invite you to join our vibrant team as a Customer Service Administrator in Huddersfield! What You'll Do: As a key member of our team, you'll be the first point of contact for students, parents, and stakeholders. Your responsibilities will include: Engaging with Customers: Answering queries via phone, email, and in-person, ensuring every interaction is positive and informative. Issue Resolution: Handling customer concerns promptly and effectively, ensuring feedback is addressed and necessary actions are taken. Administrative Support: Assisting with financial controls, including credit control, reconciliations, and...

ASAP START We have several ongoing temporary roles for our well-known client based in Morley. If you are experienced in customer service - call centre, hospitality, retail, or any customer facing role then this role may be for you! This is a Hybrid role after training with just 2 days a week in the office Shift pattern is a 3 week rotation as follows: Week one - Monday to Friday 08:00 - 16:30 Week two - Monday to Friday 09:30 - 18:00 Week Three - Monday to Saturday - 08:00 - 16:30 with one day off during the week. Training is FULLY OFFICE BASED FOR 5 WEEKS - NO TIME OFF CAN BE TAKEN IN THIS PERIOD (1st JUNE - 5th JULY APPROX) . The hours will be one week of 8:30 - 16:00, followed by a grad bay for 4 more weeks all of which will be in the office, initially grad bay will be 8:00-16:30 with a move to shifts on week three. £12.71ph The role: As a Customer Service Advisor, you will provide a primarily telephone-based, high-touch service to...

A renowned, established name in the industry, our client are a large Financial organisation - one with proven, established pedigree. Empowering finance professionals and redefining financial performance, our client's influential enterprise benefits small and large businesses with the range of award-winning services they offer. They're now looking to bring on board Junior Account Managers. Your primary function will be handling existing accounts and cross selling, with some new business development involved also. This is an amazing opportunity for any graduate looking to excel in the business world and establish a lucrative and rewarding career. Package: Competitive basic salary of £26k Y1 OTE of up to higher! Excellent scope for progression and professional development- there will be opportunity to move into a more senior role as your knowledge of the company widens On-going training and mentorship Team socials in a friendly, inclusive environment Lucrative bonus and...

Outbound Calling & Customer Qualification Executive Location: Leeds, LS15 Hourly Rate: 12.71 per hour (paid weekly) Hours: Monday - Friday, 8:00am - 5:00pm Contract: Initially 6 weeks We are looking for a confident and professional individual to join our team on a temporary basis to support our sales department through outbound customer calls. The Role You will be responsible for contacting potential customers, introducing our services, and qualifying leads before passing suitable opportunities to the sales team. Key Responsibilities Making outbound calls to potential customers Asking qualifying questions and gathering key information Updating customer records accurately Passing qualified leads to the sales team Maintaining a professional and positive telephone manner Working towards daily call and lead targets What We're Looking For Confident communication skills Good telephone manner Previous customer service, telesales, or...

Customer Service Administrator - Contract until end September Location: Huddersfield Contract Type: Temporary Working Hours: Monday to Friday (8:30 am - 4:30 pm) / (11.30am - 8.00 pm ) Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where every day brings new challenges? If so, we invite you to join our vibrant team as a Customer Service Administrator in Huddersfield! What You'll Do: As a key member of our team, you'll be the first point of contact for students, parents, and stakeholders. Your responsibilities will include: Engaging with Customers: Answering queries via phone, email, and in-person, ensuring every interaction is positive and informative. Issue Resolution: Handling customer concerns promptly and effectively, ensuring feedback is addressed and necessary actions are taken. Administrative Support: Assisting with financial controls, including credit control, reconciliations, and...

An exciting opportunity has arisen to join a growing, well-established engineering services business based in Huddersfield. With a close-knit team and nationwide coverage across a range of engineering sectors, the client has a well respected reputation in the market. This is a fantastic opportunity for someone who enjoys building relationships, speaking to customers and developing business in a supportive, down-to-earth environment where success is recognised and targets are genuinely achievable. The Role This is a varied B2B sales and account management role focused on a mix of: Managing repeat and existing customer accounts Re-engaging lapsed customers Following up warm inbound leads Proactively generating new business opportunities Promoting annual inspection renewals and training packages Building long-term customer relationships Quoting for work and following up opportunities Supporting wider sales activities and outbound campaigns The role is fully office...

Quality Customer Care Manager BMW Bradford As a Quality Customer Care Manager, you'll be the go-to person for customer care, supporting customers across both sales and aftersales, and making things right when challenges arise. This is a role with plenty of autonomy, so we re looking for someone who s confident making decisions, comfortable handling sensitive situations, and passionate about delivering excellent service. Your day-to-day will include: Supporting customers with queries, concerns, and complaints in a professional and empathetic way. Taking ownership of customer issues from start to finish, and keeping customers updated throughout. Spotting trends in customer feedback and sharing ideas on how we can improve. Working with teams across the group to deliver consistent and high-quality customer experience. Monitoring customer communications to ensure a high standard of service. Supporting continuous improvement across customer and colleague journeys....

Role: Corporate Receptionist Hourly Rate: 13.50p/h Location: Leeds City Centre Hours: ad hoc shifts to cover absence, training days and holidays Are you an experienced receptionist within a Corporate environment? Wanting to work within a team where you can take ownership of your day to day activities? Looking for a role that could provide an immediate start? Search are currently working with a fantastic client based in the Leeds area who are looking for an individual to join their team as Corporate Receptionist on a temporary ad hoc basis. The ideal candidate will previous experience of working within a corporate environment and experienced at working alongside and supporting up to Director level. Key responsibilities: - Meeting and greeting visitors - Answering phones - General administrative duties such as managing the post and printing documents - Managing the mailbox - Ensuring all spaces are kept clean and tidy Requirements: - Proven experience in an Corporate Reception...

French Speaking Sales & Customer Service Executive Leeds (Office-based) 30,000 + Bonus Full-time Permanent About the Role We are seeking a French Speaking Sales & Customer Service Executive to join a growing and dynamic team based in Leeds. This is an exciting opportunity for a motivated individual who is passionate about delivering exceptional customer experiences while driving sales growth across French-speaking markets. Key Responsibilities Manage inbound and outbound customer enquiries in French and English Build and maintain strong relationships with customers and clients Identify sales opportunities and promote products/services to maximise revenue Process orders, handle queries, and resolve issues efficiently Work closely with internal teams to ensure a seamless customer journey Maintain accurate records on CRM systems About You Fluent in French and English (written and spoken) Previous experience in sales, customer service, or account management Confident...

B2B Account Manager Huddersfield Permanent 28,000 - 30,000 per annum Monday - Friday (Full-time) The Role We are currently recruiting for a confident and driven B2B Account Manager to join a well-established business based in Huddersfield. This is an exciting opportunity for someone who enjoys building strong client relationships, delivering excellent customer service and driving account growth. Key Responsibilities Manage and develop a portfolio of B2B client accounts Build strong, long-lasting relationships with customers Act as the main point of contact for all client queries and requests Identify opportunities to upsell and grow existing accounts Deliver a high level of customer service, ensuring client satisfaction at all times Resolve issues efficiently using a proactive, problem-solving approach Liaise with internal teams to ensure smooth delivery of products/services Maintain accurate account records and update CRM systems About You Previous experience in a...

Customer Solutions Associate Salary : from a minimum of 25,165 - depending on experience plus incentives of up to 20% of your quarterly earnings as well as an annual bonus. Location : Leeds, Thorpe Park, Hybrid working . Start date : We have a start date for the 22nd of June , Assessment Centres will be running in our office on Friday 22nd May and Thursday 4th June. Rotational shift pattern : Week 1: Mon 9-5:45, Tue 9-5:30, Wed Day off, Thur 9-5:30, Fri 9-5:30, Sat 9-4:00. Week 2: Mon-Fri 10:15-6:30. Join us as a Customer Solutions Associate in our contact centre, you'll help to navigate our customers' journey and bring people back to financial health. You'll be the real first point of contact for our customers, answering inbound and making outbound calls. You'll be the ear that listens to their financial struggles, and the voice that guides them through it. It's hard work, with a real focus on listening skills , making sure we achieve the right...

Legal Recoveries Associate Salary : From 25,165 depending on experience, raising to 26,200 after 12 months when you're fully performing in role, plus a quarterly performance related bonus of up to 20% Location: Leeds, Thorpe Park, Hybrid Shifts: Hours between 9.00am - 6.45pm, including a 1 in 4 Saturday rotation (9.00am-1.00pm). Start dates: Looking for a new start? We have a start date in June with assessment centres running across April and May. Join us as a Legal Recoveries Associate in our Litigation department, this means working together to navigate our customers' journey and bring people back to financial health. Working towards KPI's, you'll speak to customers over the telephone about their accounts, taking time to fully understand each customer's situation to help them find the right way forward. Possible outcomes could be setting up affordable payment plans, in conjunction with any litigation processes, you'll also help with any queries and...

Trainee Recruitment Consultant - Call & Contact Centre Leeds City Centre 27,000 Per Annum + Uncapped Commission Search Recruitment Group is looking for Trainee Recruitment Consultants to join our Leeds office, specialising in Call & Contact Centre recruitment across Yorkshire. As one of the UK's leading recruitment agencies since 1987, with offices nationwide and in New York, we continue to grow and invest in future talent. We are looking for ambitious sales professionals who want to build a long-term career in a busy, people-driven environment where hard work is rewarded. This is a high-volume recruitment role where no two days are the same. You will be managing the full recruitment process, collaborating with clients to support their hiring needs while sourcing and placing candidates into a variety of call centre and customer service roles. From day one, you will receive structured training and hands-on support, giving you everything you need to develop your...

Are you an experienced Helpdesk Admin based in Wakefield? Randstad C&P are working with a national Facilities Management client who are needing Helpdesk Admins for a temporary contract on their site in Wakefield The Package: Competitive pay rate between 12.75 - 14 ph Monday to Friday, 40 hours per week 8.30am to 5pm Temporary contract Duties: Coordinate engineer schedules by matching their specific skills and locations to the current list of repair tasks to maximise efficiency Update the CAFM system to reflect the real-time status of work orders Organise planned preventative maintenance, ensuring that statutory safety inspections are booked and completed before they expire Ensure that all job notes, time logs, and completion details are recorded accurately for audit purposes Requirements: Experience working on CAFM systems Previous helpdesk experience within a similar FM environment Strong communication skills Ability to work in part of a team...

Job Title : Account Manager Contract Type : Permanent Location : Leeds, Parking on Site Annual Salary : 35,000 - 50,000 DOE Working Pattern: Full Time, Hybrid (3 days in office, 2 days home) Do you want to apply your amazing relationship building skills to a one-of-a-kind product? Do you care more about quality interaction rather than quantity? If you don't shy away from data and want to be in a small and passionate team, then this could be ideal. Due to growth in the business, this is a newly created role which is why they're looking for someone who is passionate about building lasting working relationships who is also aware of the importance of nurturing sales pipelines. You'll be part of a wider team too who are friendly and love what they do. There's parking on site, a free delivered lunch each week and company events throughout the year. This is the perfect role for you if you are an Account Manager or even a Sales Executive who: Prioritises relationship...

Customer Service Administrator Salary: 25,000 + Bonus Location: Leeds City Centre (Hybrid working) Hours: Mon-Fri, 37.5 hours per week Full-time, Permanent Position We are seeking a highly organised and proactive individual to join our client's Remortgage Department in Leeds. In this role, you will support the efficient management and processing of remortgage transactions while delivering a high quality, professional service to clients, borrowers, and third parties. You will thrive in a fast paced, high volume environment and play a key role in ensuring cases progress smoothly through to completion. No previous experience is required for this position, the successful candidate will have excellent communication and customer service skills, as well as be organised, with strong attention to detail. The Key Responsibilities of the Customer Service Administrator: Liaise professionally by telephone with clients, borrowers, lenders, and external parties Work towards...

Customer Service Central Leeds 24,785 per annum Monday - Friday 9:00am - 5:30pm Hybrid working available after probation We're looking for a proactive and customer focused individual looking to join our growing Customer Service team in Central Leeds. This role plays a key part in supporting our Case Handlers with their day to day workload while delivering a high standard of service to customers and third parties. This is an excellent opportunity for someone looking to move from a retail or hospitality background into an office based career, where strong communication skills, organisation, and customer service experience are highly valued. The Role You'll act as a central point of support, ensuring cases progress smoothly and customers receive timely, professional communication. Key responsibilities include: Supporting Case Handlers with customer service tasks Liaising with customers, third parties, and internal teams via phone and email Making welcome calls to new...