DI Jobs - The Diversity and Inclusion Job Board
  • Home
  • Search Jobs
  • Job Board Advertising Packages
  • Post a Job
  • Sign in
  • Sign up
  • Home
  • Search Jobs
  • Job Board Advertising Packages
  • Post a Job

Refine Search
Current Search
Customer Service West Midlands
Refine by Categories
Engineering  (255) Education  (198) Healthcare & Medical  (140) Executive & Management  (113) Transport & Logistics  (84) Accounting  (67)
Sales  (54) Other  (51) Admin-Clerical  (45) Construction & Trades  (34) Legal  (34) Consulting & Corporate Strategy  (28) HR / Human Resources  (28) Property  (27) Information Technology  (19) Recruitment  (11) Facilities  (10) Marketing  (8)
More
Refine by Job Type
Permanent  (19) Temporary  (10) Contract  (4)
Refine by Salary Range
£25,000 - £35,000  (4) £35,000 - £45,000  (2) £45,000 - £60,000  (2) £60,000 - £75,000  (2)
Refine by Onsite/Remote
Onsite  (33)
Blue Arrow
04 Feb, 2026
Temporary
Relay UK Customer Service
£13.42 - £31.27 hourly
Blue Arrow Birmingham, UK
Relay UK Call Handler Location: Birmingham Pay: 13.42 - 31.37 per hour (depending on shift pattern) Contract: Temporary ongoing Start Date: 23/02/2026 Hours: 37.5 hrs per week (5 days over 7, including weekends & bank holidays) Training: Full-time for 4 weeks (100% attendance required) Do you type 50+ words per minute with 98% accuracy? Your typing skills can make a real difference. This is a Relay UK Call Handler Role , where speed and precision are essential to help people communicate in critical situations. Relay UK is a vital service that enables deaf, hard of hearing, and speech-impaired individuals to connect with emergency services, businesses, and loved ones . You'll be the link that ensures conversations happen smoothly and quickly, sometimes in life-or-death circumstances. What You'll Do Act as a Relay Call Handler , converting spoken words into text in real time with exceptional accuracy. Support a range of services, including Relay...
Blue Arrow
04 Feb, 2026
Temporary
Relay UK Customer Service
£13.42 - £31.27 hourly
Blue Arrow Birmingham, UK
Relay UK Call Handler Location: Birmingham Pay: 13.42 - 31.37 per hour (depending on shift pattern) Contract: Temporary ongoing Start Date: 23/02/2026 Hours: 37.5 hrs per week (5 days over 7, including weekends & bank holidays) Training: Full-time for 4 weeks (100% attendance required) Do you type 50+ words per minute with 98% accuracy? Your typing skills can make a real difference. This is a Relay UK Call Handler Role , where speed and precision are essential to help people communicate in critical situations. Relay UK is a vital service that enables deaf, hard of hearing, and speech-impaired individuals to connect with emergency services, businesses, and loved ones . You'll be the link that ensures conversations happen smoothly and quickly, sometimes in life-or-death circumstances. What You'll Do Act as a Relay Call Handler , converting spoken words into text in real time with exceptional accuracy. Support a range of services, including Relay...
AA
24 Jan, 2026
Permanent
Customer Service Executive - Danish Speaking
Ardour Associates Ltd Birmingham, UK
Job Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims and risk. At the heart of our operations is our flagship IoT product developed for our client a patented, self-install water leak detection device that helps protect homes from costly water damage. Water damage is the leading cause of home insurance claims, costing around $17bn annually across the US and UK. Our client s device is already delivering impact through partnerships with major insurance brands such as Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic...
Ethero
24 Jan, 2026
Temporary
Customer Service Representative
Ethero Coventry, UK
Customer Service Representative Required: Location: Coventry - CV5 Temporary Key role and responsibilities for our clients Customer Service Representative: Prioritise and process all customers' orders in line with Customer Service KPI Logging consumer complaints onto the technical complaint database. Investigating and obtaining batch information, date of production, line produced, and shift team, then logging this information onto the complaints database. Processing dispatches for ACST. Processing dispatches for Brakes. Accessing ZPS4 reports for shortages. Processing customer sample requests and arranging deliveries with City Sprint. Minimum requirements for the Customer Service Representative: Using SAP and/or EDI ordering. Preferably in a manufacturing environment. Warehouse and monitoring stock levels in conjunction with onsite warehouse teams. Liaising with customers directly using multiple formats Working within finance invoice system, delivery notes,...
Ethero
24 Jan, 2026
Temporary
Customer Service Representative
Ethero Coventry, UK
Customer Service Representative Required: Location: Coventry - CV5 Temporary Key role and responsibilities for our clients Customer Service Representative: Prioritise and process all customers' orders in line with Customer Service KPI Logging consumer complaints onto the technical complaint database. Investigating and obtaining batch information, date of production, line produced, and shift team, then logging this information onto the complaints database. Processing dispatches for ACST. Processing dispatches for Brakes. Accessing ZPS4 reports for shortages. Processing customer sample requests and arranging deliveries with City Sprint. Minimum requirements for the Customer Service Representative: Using SAP and/or EDI ordering. Preferably in a manufacturing environment. Warehouse and monitoring stock levels in conjunction with onsite warehouse teams. Liaising with customers directly using multiple formats Working within finance invoice system, delivery notes,...
AA
24 Jan, 2026
Permanent
Customer Service Executive - Danish Speaking
Ardour Associates Ltd Birmingham, UK
Job Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims and risk. At the heart of our operations is our flagship IoT product developed for our client a patented, self-install water leak detection device that helps protect homes from costly water damage. Water damage is the leading cause of home insurance claims, costing around $17bn annually across the US and UK. Our client s device is already delivering impact through partnerships with major insurance brands such as Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic...
Rullion Managed Services
21 Jan, 2026
Temporary
Customer Service Advisor
Rullion Managed Services Shirley, Solihull, UK
Job Title: Customer Service Duration: Temporary Job Type: Full Time, 37.5 Hours Location : 2 Prince's Way, Solihull, B91 3ES Length of contract: 3 Months Pay Rate: 14.70 Start Date: TBC Hours: 9am - 5pm Mon - Thu & Fri 9am - 4.30pm Hybrid: 1 in the office 4 days from home (Monday in the office but may defer on occasions) About the Role The Smart Metering Operations Advisor will work within the Smart Metering Operations team, supporting the end-to-end delivery of smart metering services for micro-business customers. This role plays a vital part in ensuring compliance obligations are met while driving the successful rollout and upgrade of smart meters across the portfolio. The position requires strong customer engagement skills to obtain access information, book and manage meter exchanges, and review industry data flows to ensure accuracy and compliance. The postholder will be responsible for coordinating with internal and external stakeholders to achieve...
Rullion Managed Services
21 Jan, 2026
Temporary
Customer Service Advisor
Rullion Managed Services Shirley, Solihull, UK
Job Title: Customer Service Duration: Temporary Job Type: Full Time, 37.5 Hours Location : 2 Prince's Way, Solihull, B91 3ES Length of contract: 3 Months Pay Rate: 14.70 Start Date: TBC Hours: 9am - 5pm Mon - Thu & Fri 9am - 4.30pm Hybrid: 1 in the office 4 days from home (Monday in the office but may defer on occasions) About the Role The Smart Metering Operations Advisor will work within the Smart Metering Operations team, supporting the end-to-end delivery of smart metering services for micro-business customers. This role plays a vital part in ensuring compliance obligations are met while driving the successful rollout and upgrade of smart meters across the portfolio. The position requires strong customer engagement skills to obtain access information, book and manage meter exchanges, and review industry data flows to ensure accuracy and compliance. The postholder will be responsible for coordinating with internal and external stakeholders to achieve...
Plum Personnel
21 Jan, 2026
Permanent
Customer Service Advisor
Plum Personnel Shirley, Solihull, UK
We are currently recruiting for a Customer Service professional to join our well-established, successful and expanding family business based in a rural location, therefore own transport is essential. They are seeking exceptional people to join their team in a professional and friendly working environment. You will be providing support, handling a high volume of enquiries via online chat, text, e-mail and phone whilst delivering exceptional Customer Service. You'll be a natural communicator who prides themselves on their Customer Service skills, thrives on engaging with customers in helping to resolve any issues. Experience gained in customer service and possess a true 'can-do' attitude and strong work ethic? Seeking an opportunity within a friendly office environment? Plenty of initiative, tech savvy and good problem solver. Ambitious to join an exciting, well-respected and thriving organisation? This could be the role you're seeking! Our client is a...
Plum Personnel
21 Jan, 2026
Permanent
Customer Service Advisor
Plum Personnel Shirley, Solihull, UK
We are currently recruiting for a Customer Service professional to join our well-established, successful and expanding family business based in a rural location, therefore own transport is essential. They are seeking exceptional people to join their team in a professional and friendly working environment. You will be providing support, handling a high volume of enquiries via online chat, text, e-mail and phone whilst delivering exceptional Customer Service. You'll be a natural communicator who prides themselves on their Customer Service skills, thrives on engaging with customers in helping to resolve any issues. Experience gained in customer service and possess a true 'can-do' attitude and strong work ethic? Seeking an opportunity within a friendly office environment? Plenty of initiative, tech savvy and good problem solver. Ambitious to join an exciting, well-respected and thriving organisation? This could be the role you're seeking! Our client is a...
Pontoon
21 Jan, 2026
Temporary
Customer Service Advisor
Pontoon Birmingham, UK
Job Title : Service Centre Consultant Location : Birmingham City Centre (B3) Contract Type : Temporary - 12 months Start Date : 23rd February 2026 Pay Rate : 14.02 per hour Working Pattern : Full-time. Mon-Fri shifts will fall between 8am - 6pm Role requires 1 Saturday shift every 4 weeks 9am-2pm with a day off in the week in lieu. Hybrid Working : Work from home 3 days per week (First 6 weeks is 100% office based for training) About the Opportunity Join a team that supports over a million business banking customers with their everyday needs. As a Service Centre Consultant, you'll be part of a dynamic contact centre environment where empathy, digital confidence, and resilience are key. You'll begin with a 6-week induction led by our friendly training team, gaining the knowledge and confidence to thrive. This role offers a clear path for development and career progression within a supportive and inclusive workplace. Key Responsibilities...
Pontoon
21 Jan, 2026
Temporary
Customer Service Advisor
Pontoon Birmingham, UK
Job Title : Service Centre Consultant Location : Birmingham City Centre (B3) Contract Type : Temporary - 12 months Start Date : 23rd February 2026 Pay Rate : 14.02 per hour Working Pattern : Full-time. Mon-Fri shifts will fall between 8am - 6pm Role requires 1 Saturday shift every 4 weeks 9am-2pm with a day off in the week in lieu. Hybrid Working : Work from home 3 days per week (First 6 weeks is 100% office based for training) About the Opportunity Join a team that supports over a million business banking customers with their everyday needs. As a Service Centre Consultant, you'll be part of a dynamic contact centre environment where empathy, digital confidence, and resilience are key. You'll begin with a 6-week induction led by our friendly training team, gaining the knowledge and confidence to thrive. This role offers a clear path for development and career progression within a supportive and inclusive workplace. Key Responsibilities...
IDEX Consulting Ltd
04 Feb, 2026
Permanent
Account Executive - Real Estate Specialist
IDEX Consulting Ltd Birmingham, UK
The OpportunityWe are working with a highly regarded, independent insurance group to appoint a senior Account Executive into its well-established Real Estate & Construction division .This is a key strategic hire within a division that has been successfully operating for several years and continues to invest heavily in long-term growth. The role has been created to support organic expansion and to further position the business as a leading specialist within the real estate insurance market .The firm offers the best of both worlds: the agility and culture of an independent broker combined with the scale, infrastructure, and international reach typically associated with much larger organisations.The RoleThe successful individual will take responsibility for a portfolio of larger, complex real estate and construction clients , allowing you to hit the ground running from day one while also focusing on future growth. Key responsibilities include: Inheriting and...
Bell Cornwall Recruitment
03 Feb, 2026
Permanent
Receptionist
Bell Cornwall Recruitment The Royal Town of Sutton Coldfield, Birmingham, UK
Receptionist BCR/AB/32091 Sutton Coldfield, West Midlands 26,000 - 30,000 DOE Bell Cornwall Recruitment are pleased to be hiring for a receptionist, working in a serviced office in Sutton Coldfield, West Midlands. START DATE TBC Candidate responsibilities: Meeting and greeting tenants Liaise with contractors Offer impeccable customer service Build relationships with tenants Skills needed Strong verbal and written communication skills Able to work off own initiative IDEAL - knowledge or background within property Solid IT skills - MS Office If you are experienced in this field and are interested in learning more about this role, please get in touch Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you...
Bell Cornwall Recruitment
03 Feb, 2026
Permanent
Receptionist
Bell Cornwall Recruitment The Royal Town of Sutton Coldfield, Birmingham, UK
Receptionist BCR/AB/32091 Sutton Coldfield, West Midlands 26,000 - 30,000 DOE Bell Cornwall Recruitment are pleased to be hiring for a receptionist, working in a serviced office in Sutton Coldfield, West Midlands. START DATE TBC Candidate responsibilities: Meeting and greeting tenants Liaise with contractors Offer impeccable customer service Build relationships with tenants Skills needed Strong verbal and written communication skills Able to work off own initiative IDEAL - knowledge or background within property Solid IT skills - MS Office If you are experienced in this field and are interested in learning more about this role, please get in touch Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you...
Office Angels
24 Jan, 2026
Temporary
Experienced Receptionist
Office Angels Birmingham, UK
We are excited to be advertising this excellent opportunity for an experienced Receptionist looking for their next opportunity in a varied and rewarding role. As the first point of contact for our clients and visitors, you'll play a crucial role in creating a welcoming atmosphere. Your cheerful demeanour and professional attitude will ensure that everyone who walks through our doors feels valued and appreciated. If you are a Receptionist Superstar looking for your next position, then please apply today! Role: Temporary Receptionist Location : Birmingham Hours : Monday - Friday 9am - 5pm Start: Immediately Duration: up to 3 months with possibility to go permanent Hourly Rate : 13.09 + Holiday Pay + Office Angels Benefits Responsibilities: Greet all visitors promptly and professionally Administrative tasks Front of house responsibilities Answer/transfer calls courteously To be considered for this opportunity, you will have: Confident in liaising...
Office Angels
24 Jan, 2026
Temporary
Experienced Receptionist
Office Angels Birmingham, UK
We are excited to be advertising this excellent opportunity for an experienced Receptionist looking for their next opportunity in a varied and rewarding role. As the first point of contact for our clients and visitors, you'll play a crucial role in creating a welcoming atmosphere. Your cheerful demeanour and professional attitude will ensure that everyone who walks through our doors feels valued and appreciated. If you are a Receptionist Superstar looking for your next position, then please apply today! Role: Temporary Receptionist Location : Birmingham Hours : Monday - Friday 9am - 5pm Start: Immediately Duration: up to 3 months with possibility to go permanent Hourly Rate : 13.09 + Holiday Pay + Office Angels Benefits Responsibilities: Greet all visitors promptly and professionally Administrative tasks Front of house responsibilities Answer/transfer calls courteously To be considered for this opportunity, you will have: Confident in liaising...
Glen Callum Associates Ltd
24 Jan, 2026
Permanent
Key Account Manager
Glen Callum Associates Ltd Coventry, UK
Key Account Manager - Automotive Aftermarket Distribution Strengthening our UK sales team: Delivering and developing c class Garage Workshop Consumables programmes to vertical markets expanding across the Automotive Aftermarket is where our client excels. Their extensive experience enable MRO Workshops to efficiently and productively manage their workshop consumable usage. We are on the hunt for a Key Account Manager , National Account Manager or Senior Sales Development Executive to develop their Automotive Aftermarket distribution sector via Independent Motor Factors both car and CV and Trade Buying Groups / ITG's / VM trade parts programmes . Ideal Location - Central / South (West Midlands, Coventry, Leicester, Oxford) Good Salary Neg (Circa 55k - 60k) + Bonus + Car + Pension Our utopia: Our ideal candidate will have worked within the Automotive Aftermarket in a Senior Sales / Key Account or National Account capacity and be familiar...
Glen Callum Associates Ltd
24 Jan, 2026
Permanent
Key Account Manager
Glen Callum Associates Ltd Coventry, UK
Key Account Manager - Automotive Aftermarket Distribution Strengthening our UK sales team: Delivering and developing c class Garage Workshop Consumables programmes to vertical markets expanding across the Automotive Aftermarket is where our client excels. Their extensive experience enable MRO Workshops to efficiently and productively manage their workshop consumable usage. We are on the hunt for a Key Account Manager , National Account Manager or Senior Sales Development Executive to develop their Automotive Aftermarket distribution sector via Independent Motor Factors both car and CV and Trade Buying Groups / ITG's / VM trade parts programmes . Ideal Location - Central / South (West Midlands, Coventry, Leicester, Oxford) Good Salary Neg (Circa 55k - 60k) + Bonus + Car + Pension Our utopia: Our ideal candidate will have worked within the Automotive Aftermarket in a Senior Sales / Key Account or National Account capacity and be familiar...
Adecco
21 Jan, 2026
Permanent
Call Centre Analyst
Adecco Coventry, UK
Join Our Team as a Call Centre Analyst! Are you passionate about transforming data into actionable insights? Do you want to empower a team that values customer satisfaction? If so, we want to hear from you! Position: Call Centre Analyst Contract Type: Permanent Salary: 25,000 - 32,000 Working Pattern: Full Time Location: Hybrid Working Why Join Us? As a Call Centre Analyst, you will play a pivotal role in ensuring our customers feel supported and valued. You won't just analyze data; you'll tell the stories behind the numbers, driving improvements that enhance customer interactions and team performance. Key Responsibilities: Data Gathering: Analyze calls, surveys, and feedback to uncover what matters most to our customers. Insights Generation: Translate data into meaningful insights, highlighting trends and opportunities. Performance Tracking: Monitor KPIs to guide decisions that benefit our team and customers alike. Trend Spotting: Identify patterns in customer behavior and...
  • Home
  • About Us
  • Recruitment Blog
  • Terms & Conditions
  • Privacy & Cookies Policy
  • Employer
  • Post a Job
  • Job Board Advertising Packages
  • Diversity, Inclusion & Equality (ED&I) Articles
  • Sign in
  • Contact Us | Recruiters
  • Job Seeker
  • Find Jobs
  • Upload CV
  • Job Seeker Help & Advice
  • Equal Opportunities Monitoring Form
  • Sign in
  • Contact Us | Jobseeker
  • Facebook
  • X / Twitter
  • LinkedIn
© 2026 DIjobs Limited  |  3rd Floor, 86-90 Paul Street, London EC2A 4NE  |  Company Registration: 13316146  |  VAT No: GB 377358650
Diversity Job Board | Inclusion | Equality | ED&I | DEI | EDI | D&I | DEIB | IDEA | BDI | Jobboard | Vacancies | Diversity Jobs | Careers | Jobsite | Diversity and Inclusion Job Boards | Find a New Job | Job Search with DIjobs