About the role Bentley Birmingham is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team! As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Bentley. You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout. You will also manage incoming calls and will be responsible for connecting the diallers to the right department promptly. Our Receptionists/Hosts work a variety of full and part-time flexible patterns which can typically include weekdays and Saturday on a rota to ensure we provide our customers with the highest possible levels of service. About You You will be the first impression on the phone for our clients and guests so a warm and cheerful voice with an ability to efficiently transfer the call is essential. You will also help proactively manage the...

Join Our Team as a Customer Service Administrator! Fixed Term Contract (Mat Cover) Full Time Birmingham Annual Salary: 30,000 - 32,000 Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where your skills can shine? If so, we want you to be part of our vibrant team! What You'll Do: Provide high-level customer service, ensuring 100% satisfaction. Manage quote updates and maintain existing accounts. Handle incoming calls with a smile, aiming to answer within three rings. Resolve customer queries professionally and effectively. Ensure all Service Level Agreements (SLAs) are met. Collaborate with Operations to address customer concerns. Take ownership of the ongoing quote process, ensuring timely updates and approvals. Complete team sales reports and undertake related project work. What We're Looking For: Excellent computer proficiency (MS Office: Word, Excel, Outlook, PowerPoint). Strong written...

IT Account Manager - Central Birmingham - 30,000 - 40,000 + uncapped commission and more! I'm looking for an IT Account Manager for a fast-growing, IT solutions provider that's helping organisations rethink the way they buy, manage, and implement IT. They're now looking for a confident, proactive IT Account Manager to join their high-performing team. If you're passionate about digital transformation, thrive in a client-facing environment, and want to progress quickly into strategic account leadership, this role could be for you. Benefits for the IT Account Manager Hybrid working and a modern city-centre office Structured progression to Strategic Account Director or Sales Leadership Tech discounts, electric car scheme, and pension Life insurance, employee assistance programme, gym, and holiday trading scheme Key Responsibilities of the IT Account Manager: Manage a wide portfolio of existing client accounts and grow revenue through strong relationships...

Job Title: Part Time Receptionist Location: The Queen's Foundation for Ecumenical Theological Education, Somerset Road, Edgbaston, Birmingham Salary: 13.55 per hour Job Type: Permanent, Part Time - up to 25 hours per week About us: The Queen's Foundation is one of the oldest theological colleges in England outside Oxford and Cambridge. The attractive campus is situated across two neighbouring sites in Edgbaston, Birmingham. Teaching takes place typically seven days a week and several evenings, for most of the calendar year. As well as teaching and conference facilities, the campus has residential accommodation for staff and students, dining facilities, and office accommodation. About the role: Reception staff are key to providing excellent hospitality to students, staff, and guests, delivering smooth service for events and conferences alongside the needs of academic life on campus. They are responsible for providing a welcoming environment for students, staff...

Key Account Manager Off Trade Up to £50,000 plus car allowance, bonus and benefits Remote role Operating in retail but craving more breadth, ownership and commercial exposure? This is an opportunity to step into a Key Account Manager role within a growing drinks business operating across beer and wider alcohol categories, with strong relationships across UK retail and route-to-market customers. The Business This is a commercially driven drinks business operating at scale across the UK off-trade. Working closely with multiple producer partners, the business plays a key role in bringing drinks ranges to market, supporting customers with ranging, forecasting and supply, and ensuring consistent delivery into retail. Fast-paced, collaborative and detail-led, the culture suits people who enjoy getting under the bonnet of how retail actually works. The Role This is a grocery-focused Key Account Manager position, responsible for managing and growing a portfolio of...

JOB TITLE: Trade Account Manager SALARY: £35,000 - £38,000 per annum plus comms LOCATION: Birmingham (B33 postcode) SETTING: 3 days a week in the office (Tuesday, Wednesday, Thursday) Do you enjoy having full visibility across your client base and the initiative to uncover opportunities within existing accounts? Are you currently working for an IT reseller or distributor and ready to take the next step in your career? If so, this could be the perfect opportunity for you. We re partnering with a specialist IT distributor operating within the networking and computing space. Due to continued growth, they re looking to appoint a Trade Account Manager to manage a portfolio of active, revenue-generating accounts, identifying opportunities for upselling and cross-selling. Commutable locations Birmingham, Coventry, Walsall, Wolverhampton, Tamworth Job Specification: Trade Account Manager The Trade Account Manager is a senior, commercially focused sales role...

Join Our Team as a Temporary Receptionist in Coleshill Heath, Birmingham! Are you a friendly and organised individual with a passion for delivering exceptional customer service? We're on the lookout for a cheerful Receptionist to join our vibrant team for a temporary role! This is your chance to be the welcoming face of our recruitment agency while helping us create a positive atmosphere for candidates and clients alike. Location: Coleshill Heath, Birmingham Contract Type: Temporary, Full Time 12.60 per hour What You'll Do: As our Receptionist, you will play a crucial role in ensuring smooth daily operations. Your responsibilities will include: Greeting visitors with a warm smile and positive attitude. Answering incoming calls and directing them to the appropriate team members. Managing the reception area to maintain an inviting environment. Assisting with administrative tasks such as scheduling interviews and managing correspondence. Handling inquiries from...

We are currently recruiting for a Customer Service professional to join our well-established, successful and expanding family business based in a rural location, therefore own transport is essential. They are seeking exceptional people to join their team in a professional and friendly working environment. You will be providing support, handling a high volume of enquiries via online chat, text, e-mail and phone whilst delivering exceptional Customer Service. You'll be a natural communicator who prides themselves on their Customer Service skills, thrives on engaging with customers in helping to resolve any issues. Experience gained in customer service and possess a true 'can-do' attitude and strong work ethic? Seeking an opportunity within a friendly office environment? Plenty of initiative, tech savvy and good problem solver. Ambitious to join an exciting, well-respected and thriving organisation? This could be the role you're seeking! Our client is a...

Customer Service Specialist Birmingham central (hybrid after probation) £30,000 £32,000 + 10% Bonus + fantastic Benefits package (see below) Working Hours: 7:00 3:30 / 8:00 4:30 (either or/or a mix of the two) Are you passionate about delivering world-class customer service while navigating the fast-paced world of international logistics? We re looking for a Customer Service professional who can provide exceptional support to our international dealer network, based in the Middle East and Africa. We are seeking someone who understands Ex Works shipments, who also has an understanding of global import/export processes (although this is handled by a team in Holland) Working in this role, you will be: Managing relationships both internal and external stakeholders, ensuring a world class standard of Customer Service. Handling international orders and co-ordinating shipments together with the team in Holland, ensuring all regulations and compliance is met Managing...

Randstad Inhouse Services (RIS) is looking for an experienced Account Manager to ensure the smooth running of the operation across our site in Solihull, on a key account in the division, Jaguar Land Rover. The opportunity to work on our largest key account within RIS is fantastic for someone looking to take the next step in their career within one of the largest recruitment companies on the planet, and play a vital role in the success of the account. Key responsibilities: People management across the site. Develop a long-lasting relationship with the client and extend the network within the client. In cooperation with the Randstad Continuous Improvement team promote new business opportunities to the client (e.g. cost savings, process improvement, tech roll outs, overall enhanced quality of service etc) Managing a large team of Account Specialists, as well as experience in high volume recruitment - in any industry Deliver regular business reviews to key stakeholders within...

Job Title: Customer Care Advisor Location: Sutton Coldfield Contract Details: Temp-to-Perm (3-month temp contract, subject to performance evaluation) Salary: 13.00ph About Our Client: A leader in plan services, expand their team to cater to the growing demand for newly launched plans. Essential role in providing compassionate and informative support to our customers. Responsibilities: Handle inbound enquiries and sales from prospective customers interested in our plan services. Follow up on email leads and make outbound calls to warm prospects. Operate within FCA regulatory guidelines, ensuring compliance without hard-selling. Engage in confident and informative conversations to make the purchasing process simple, easy, and stress-free. Participate in a rigorous QA process with monitored calls and feedback. Excellent customer service skills Essential (Knowledge, skills, qualifications, experience): Previous contact centre experience, both inbound and...

Job Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims and risk. At the heart of our operations is our flagship IoT product developed for our client a patented, self-install water leak detection device that helps protect homes from costly water damage. Water damage is the leading cause of home insurance claims, costing around $17bn annually across the US and UK. Our client s device is already delivering impact through partnerships with major insurance brands such as Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic...

Key Account Manager - Automotive Aftermarket Distribution Strengthening our UK sales team: Delivering and developing c class Garage Workshop Consumables programmes to vertical markets expanding across the Automotive Aftermarket is where our client excels. Their extensive experience enable MRO Workshops to efficiently and productively manage their workshop consumable usage. We are on the hunt for a Key Account Manager , National Account Manager or Senior Sales Development Executive to develop their Automotive Aftermarket distribution sector via Independent Motor Factors both car and CV and Trade Buying Groups / ITG's / VM trade parts programmes . Ideal Location - Central / South (West Midlands, Coventry, Leicester, Oxford) Good Salary Neg (Circa 55k - 60k) + Bonus + Car + Pension Our utopia: Our ideal candidate will have worked within the Automotive Aftermarket in a Senior Sales / Key Account or National Account capacity and be familiar...

Key Account Manager - Automotive Aftermarket Distribution Strengthening our UK sales team: Delivering and developing c class Garage Workshop Consumables programmes to vertical markets expanding across the Automotive Aftermarket is where our client excels. Their extensive experience enable MRO Workshops to efficiently and productively manage their workshop consumable usage. We are on the hunt for a Key Account Manager , National Account Manager or Senior Sales Development Executive to develop their Automotive Aftermarket distribution sector via Independent Motor Factors both car and CV and Trade Buying Groups / ITG's / VM trade parts programmes . Ideal Location - Central / South (West Midlands, Coventry, Leicester, Oxford) Good Salary Neg (Circa 55k - 60k) + Bonus + Car + Pension Our utopia: Our ideal candidate will have worked within the Automotive Aftermarket in a Senior Sales / Key Account or National Account capacity and be familiar...

Job Title: Customer Services Officer Location: City of Wolverhampton Council Contract Details: Temporary Salary: 13.26 per hour About Our Client: Join our dedicated team in the public sector, where we strive to enhance the lives of our community through exceptional customer service. Our client is committed to providing a responsive and comprehensive enquiry service that meets the diverse needs of the public. Benefits & Perks: Office based role-Hybrid options available once training has been completed and they are confident to work independently. Opportunities for personal and professional development A supportive team environment Gain experience in adult social care services No weekends or bank holidays Responsibilities: Deliver a high-quality, courteous customer enquiry service Resolve customer enquiries related to Council services efficiently Ensure accurate tracking and follow-up of all enquiries Collaborate with a multi-disciplinary team...