French Speaking Customer Service Advisor Full Time and Permanent South Lanarkshire 27,000 About the Role: A leading international company, is seeking a full-time French Speaking Customer Service Advisor to support the growing team. This role involves proactively managing customer's journeys, aiming to retain and expand the customer base by delivering exceptional customer service and ensuring a smooth service. Key Responsibilities: Taking inbound calls and ensuring each customer receives a 5-star experience. Working on a shared email inbox and providing supportive and helpful replies. Communicating with customers regarding their orders, including delays, delivery timeframes, returns, and faulty products. Process orders and quotes and ensuring same-day responses. Resolving product and technical enquiries and make appropriate product recommendations. Maintaining accurate and detailed customer account records. Essential Requirements: Fluency in French and fluency in English...

French Speaking Customer Service Advisor Full Time and Permanent South Lanarkshire 27,000 About the Role: A leading international company, is seeking a full-time French Speaking Customer Service Advisor to support the growing team. This role involves proactively managing customer's journeys, aiming to retain and expand the customer base by delivering exceptional customer service and ensuring a smooth service. Key Responsibilities: Taking inbound calls and ensuring each customer receives a 5-star experience. Working on a shared email inbox and providing supportive and helpful replies. Communicating with customers regarding their orders, including delays, delivery timeframes, returns, and faulty products. Process orders and quotes and ensuring same-day responses. Resolving product and technical enquiries and make appropriate product recommendations. Maintaining accurate and detailed customer account records. Essential Requirements: Fluency in French and fluency in English...