Customer Account Executive Oxford Salary upto 30K The Role: The Customer Account Executive manages and develops a set of existing customer accounts. They'll be the main contact for those customers and sit between the customer and our teams. The role reports to our Business Development Manager. - Building relationships with key customer contacts and responding to enquiries within 24 hours - Running customer review meetings, both online and in person, and following up on actions - Delivering the sales budget for their accounts and reporting monthly performance - Preparing quotes and proposals with support from the Business Development Manager and Sales Director - Keeping pricing, forecasts and the sales tracker up to date - Working with our Planning and Production teams to share customer demand and resolve quality or delivery issues - Spotting growth opportunities within accounts and supporting some outbound sales activity You: - Communicates clearly and...

The Advocate Group are proud to be partnering with Ariat in their search for a Customer Service Specialist to support their growing European business and deliver an exceptional customer experience to their B2B retail partners. Founded on innovation, performance and quality, Ariat has built a strong international reputation across equestrian, outdoor and lifestyle markets. This is an exciting opportunity to join a globally recognised brand, working closely with customers and internal teams to ensure a seamless order journey and best-in-class customer service. The Role Manage the end-to-end customer order process across multiple systems, ensuring orders are processed accurately and efficiently. Build strong relationships with B2B retailers and Key Accounts, acting as a key point of contact for a defined region. Work closely with Area Managers, Finance, Product and Warehousing and Logistics teams to deliver an exceptional customer experience. Manage and monitor the...

Job Title: Customer Service Hours: Full-Time   Salary: £15.00 per Hours – 42 hours a week – 4on 4off shift pattern.  About the Role  We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. You will be the first point of contact for customers, assisting with enquiries, resolving issues, and ensuring a positive customer experience.  Key Responsibilities  Respond to customer enquiries by phone, email, and in person.  Resolve customer issues and complaints in a professional manner.  Process customer requests and maintain accurate records.  Provide information on products and services.  Work closely with colleagues to deliver excellent customer service.  What We're Looking For  Excellent communication and interpersonal skills.  Strong organisational and problem-solving abilities.  Positive, professional, and customer-focused attitude.  Good IT skills, including Microsoft Office....

Berry Recruitment are NOW hiring for a committed and experienced Consumer Service Advisor to work for a company in Banbury Role: Consumer Service Advisor Salary: 25,000 - 27,000 per Annum Location: Banbury Key Responsibilities of the Consumer Service Advisor: Responds to a high volume of consumer queries in respect of product information, working to call targets for inbound calls, email and retailer review platforms. Follows through to resolution, carrying out outbound calls to end customers as and when required. Handles and responds to all complaints received in an appropriate manner and in line with Keter complaints policy. Maintains accurate records inputting orders, monitoring and reporting on supply issues. Investigates queries and or refunds. Escalates when appropriate. Develops a vast knowledge of the full product range. Coordinates Drop Ship activities with warehouses, carriers and third-party service providers. Monitors delivery performance, proof...

Berry Recruitment are NOW hiring for a committed and experienced Consumer Service Advisor to work for a company in Banbury on a full time and permanent basis. Role: Consumer Service Advisor Salary: 25,000 - 27,000 per Annum Location: Banbury Overall of role: Responsible for processing orders over the phone, via email and on-line for customers and providing post-sales support through to resolution. The role also supports Drop Ship operations, retailer and consumer order management, delivery coordination, operational reporting & customer portal management activities across the Customer Service function. Key Responsibilities of the Consumer Service Advisor Responds to a high volume of consumer queries in respect of product information, working to call targets for inbound calls, email and retailer review platforms. Follows through to resolution, carrying out outbound calls to end customers as and when required. Handles and responds to all complaints received...