Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a Contact Centre Agent! Shifts: Monday to Friday, 7 am to 7 pm 12 weeks training ON SITE in Kirkby - L32 8UY Who We Are: We are a dedicated organization committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day , addressing inquiries and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide...

Customer Service Advisor (Contract) Duration: 12 Months (Possibility for extension) Location: Manchester/Hybrid (4 days per week on site) Rate: A highly competitive salary is available for suitable candidates Role Profile Are you ready to take your career to the next level in the dynamic world of investment banking? We are seeking a dedicated Customer Service Advisor to join our team. This is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about providing exceptional service. Key Responsibilities: Serve as the primary point of contact for shareholder inquiries through phone, email, web chat, and written correspondence. While the role is predominantly phone-based, you'll also engage in independent case investigations. Deliver high-quality service consistently, managing client conversations with confidence while meeting challenging productivity and quality targets. Execute telephone trades accurately and...

Job Description We are recruiting for an experienced Executive Assistant to support our Chief Technology & Customer Services Officer. This is a fast-paced and visible role, requiring someone who is highly organised, proactive, and detail-oriented to ensure the smooth running of the CTCSO function. As part of the wider EA team supporting the Executive Committee (ExCo) at AJ Bell, you will play a key role in coordinating with senior stakeholders and teams across the business to help deliver strategic objectives. The role suits someone who is proactive, comfortable working in a fast-moving environment, and able to think on their feet, with a creative approach to problem-solving. Strong communication skills are essential, alongside an enthusiastic and positive mindset, as you will be at the centre of a collaborative leadership environment. About the role Act on behalf of the CTCSO, leading on their initiatives and ensuring deadlines are met. Proactively manage the...

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating...

We are working with an established organisation who operate at the intersection of healthcare infrastructure, scientific services, diagnostics and sample management, serving a number of high profile organisations within clinical research and pharmaceuticals. Their services support organisations requiring secure, compliant, high-quality outsourced management of valuable biological materials and associated processing workflows.As part of a significant growth phase, the business is expanding its commercial footprint across the Northern UK including Northern England, Scotland, Northern Ireland and Ireland.We are seeking an experience Account/Territory Manager to drive commercial growth this key region, developing new business opportunities while strategically expanding existing customer relationships. Your main focus will be to engage with and target new business opportunities with a range of potential customers within pharmaceuticals, biotech, CRO, healthcare and research. This is not...

Are you someone who thrives in the Insurance Industry ? We're on the hunt for an experienced High Net Worth Insurance Account Executive who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you're looking for? Then please, read on So, what does the role of an Account Executive here involve? This role will be made for you if you love fostering relationships and helping clients find the right Insurance products to fit their needs. Our Account Executives are excellent at tailoring their approach, working with clients face to face, on the phone or via video calls. Our clients will need your support all year round and then there are those all-important networking and prospecting activities that will help you to build and develop your portfolio as you go. As an Account...

you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a Contact Centre Agent! Shifts: Monday to Friday, 7 am to 7 pm 12 weeks training ON SITE in Kirkby - L32 8UY - Who We Are: We are a dedicated organisation committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective solutions for our customers. Communicating with various stakeholders, including...

We’re looking for Collections Advisors to join our team on a Permanent role at Portway House, 1 The Pavilions, Preston, PR2 2YD! Sound like a bit of you? If so, READ ON.... As a Collections Advisor, you will be engaging with our client’s customers who may find themselves in financial difficulty and require information and guidance in order to meet their finance commitments. You will need to take ownership to understand the customers financial situation, providing options and solutions to always ensure fair outcomes. Experience in collections and/or a call centre within financial services environment is essential to be considered. Job title: Collections Agent - no evenings/weekends! Job Description: What you’ll be doing: Providing a first point of contact service resolution for the customer, educating customers on the alternative options available for the service being supported  Ensuring regulatory compliance in the case of collections activity,...

We are working with an established organisation who operate at the intersection of healthcare infrastructure, scientific services, diagnostics and sample management, serving a number of high profile organisations within clinical research and pharmaceuticals. Their services support organisations requiring secure, compliant, high-quality outsourced management of valuable biological materials and associated processing workflows. As part of a significant growth phase, the business is expanding its commercial footprint across the Northern UK including Northern England, Scotland, Northern Ireland and Ireland. We are seeking an experience Account/Territory Manager to drive commercial growth this key region, developing new business opportunities while strategically expanding existing customer relationships. Your main focus will be to engage with and target new business opportunities with a range of potential customers within pharmaceuticals, biotech, CRO, healthcare and research. This...