CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Customer Service Advisor to join the team located in Inverness! The position of the Facilities Duty Officer incorporates FM services and Customer Services in an active role where daily inspections, procedures and duties are carried out to the FM contract specifications. The Role Provide a supportive role under the Facilities Manager and FM Supervisors Complete nominated tasks, customer care surveys, activities and projects organised in connection with our client Assist / contribute to maintaining the partnership and close working relationship with our client Comply with all company policies and procedures Identify, investigate, and report issues in relation to Maintenance, Customer services and Airport Facilities within the FM contract specifications and escalate / resolve to a satisfactory conclusion Maintain up...