Business Manager, Charlotte Tilbury - H Beauty, Edinburgh 40 hours per week, Full time position, Permanent Contract About Your Role A Charlotte Tilbury Business Manager is like no other. They are the life and soul of their counter – and come with bags of commercial acumen, an entrepreneurial spirit and the ability to lead a unique vision. They are not afraid of change – they pride themselves on it. Not only do they dare to dream it – they dare to live it. They pride themselves on creating and driving a magical customer experience through building genuine emotional connections, expert artistry and through a passion for exceptional products. They are an ultimate role-model that both customers and colleagues alike admire. About Us As the fastest growing beauty brand – we are on a mission to disrupt and revolutionise the beauty industry. The way we do this is by our spellbinding products, our show stopping artistry and by building world-class emotional connections with...

Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 1st of June You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 13.49 per hour, overtime: 20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a...

Administrator / Receptionist Edinburgh Based Permanent role Full time hours Monday to Friday Salary up to 25,700 per annum + Benefits (depending on experience) Search Consultancy are delighted to be working with a well-established professional services firm to recruit this role on a permanent basis. This is a varied and rewarding role, ideally suited to someone who thrives in a busy office environment and takes pride in delivering a first-class front-of-house experience. Duties involved in this role will include: Front-of-house reception duties, including greeting visitors and managing all inbound calls and enquiries Handling all incoming and outgoing correspondence, including mail scanning, distribution, franking and client communications via post and email Diary management for meeting rooms and maintenance of visitor records Data entry and record-keeping using internal practice management systems, including client information and fee invoicing...

Salary is £33,216 per year based on 35 hours per week. An exciting position has become available for a Customer Service Assistant based at Edinburgh Waverley.  Joining part of the existing team at Edinburgh you will assist with both catering supply and customer service procedures, ensuring a safe and effective workplace for all our teams and customers.  You will continually provide excellent customer service no matter what the circumstances are. You will be responsible for picking and taking catering orders from the Service Centre on the Station to the train, ensure all orders are fulfilled and delivered on time to the relevant train, ensure all temperature checks are adhered to and carry out cleaning as required. You will also be responsible for a variety of tasks including following all safety procedures, answering customer enquiries and assisting customers to the trains as well as ensuring our trains have the correct stock on board. It will be your responsibility...

Receptionist Location : Edinburgh City Centre Salary : 26,000 - 28,000 (dependent on experience) Hours : Monday to Friday, 9:00am - 5:00pm (fully office based) Contract : Permanent Full-time We are delighted to be partnering with our client to recruit a professional and highly organised Receptionist to join their team in a front facing, client-focused position. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys delivering exceptional customer service while supporting wider administrative operations. The Opportunity Acting as the first point of contact, you will play a key role in ensuring a seamless and professional experience for all clients and visitors. This varied position combines front of house responsibilities with essential administrative support across the business. Key Responsibilities Provide a warm & professional welcome to all clients and visitors Manage incoming calls, messages, and a central email...

Customer Service Executive - Investments Our client based in the City Centre of Edinburgh who are one of the UK's leading and largest wealth management firms in the UK are looking to add a Customer Service Executive to their Digital Channels Customer Service Team. Our client offer award-winning personalised wealth management services that meet the varied needs of over 100,000 account holders, including individuals, charities, and pension funds. Fixed term contract initially Start date - ASAP Salary - 30,000 with fantastic benefits such as performance related bonus yearly, Hybrid working, Excellent Pension scheme, Private health and so on. Working Hours - Monday to Friday - 35 Hours 9am - 5pm - 1 hour Lunch Location - Edinburgh City Centre Key Responsibilities: Handling incoming calls and mail from new and existing customers and resolving queries Communicating with both internal and external customers Inputting and maintaining client data with accuracy on systems Handle...

Put Customers First and Build Your Career in Customer Service Are you passionate about delivering exceptional customer experiences, not just fixing problems but understanding why they happen? Do you take ownership, think critically, and go the extra mile to make things right for the customer? We're recruiting for a leading online retail brand that truly puts the customer at the heart of everything they do. In this role, you won't just resolve queries, you will play a key part in improving the overall customer journey by identifying issues, investigating root causes, and helping shape better outcomes. Start Date: Monday 25th May Key Responsibilities Handle inbound and outbound customer queries across phone, email, live chat, and social media Guide customers confidently through their journey, providing clear, helpful advice Resolve issues efficiently while delivering a high-quality, empathetic customer experience Take ownership of problems and dig deeper to understand...

Job Title : Customer Service Assistant Location : Edinburgh City Centre (EH12) Contract : Temporary Start Date : 8th June 2026 Working Pattern : Full-time, Monday to Friday, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm Pay Rate : 14.40 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their team! Based in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing...