LOCATION: Churchill Square Shopping Centre, Brighton BN1 2RG SHIFT PATTERN: 4 ON 4 OFF, 30 hours per week PAY RATE: competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! OVERVIEW OF JOB DESCRIPTION  Churchill Square Shopping Centre is Brighton’s main shopping complex and is in the heart of Brighton benefitting from easy commuting from the city centre and surrounding areas, it offers discounted benefits from certain retailers. As part of the ABM security team, you will also benefit from full uniform with an annual refresh, access to Perkbox employee benefit scheme which includes discounted e-vouchers for most retailers, including Gyms, holidays, and car rentals to name a few, it also offers employee assistance program which hosts 24/7 365 independent support for all colleagues. This position is for a Part Time Customer...

Senior Account Manager Brighton (Hybrid) 12 Month Fixed Term Contract £47,000-£55,000 Senior Account Manager - International Client Portfolio Are you an experienced Account Manager, Key Account Manager, Client Relationship Manager, or Customer Success professional looking for an opportunity to manage strategic client relationships within an international business environment? As a Senior Account Manager, you will take ownership of a portfolio of key business accounts, acting as the main point of contact and trusted advisor for your clients. You'll work closely with internal teams to ensure an exceptional customer experience while supporting account growth and long term retention. The successful candidate will be responsible for overseeing account performance, coordinating contract renewals, delivering client reviews, and ensuring that services are delivered in line with agreed expectations. Key Responsibilities Manage and develop a portfolio of strategic...

Customer Relations & Complaints Executive Location: Hove, East Sussex Salary: £27,000 - £32,000 DOE + KPI Bonus Scheme (OTE £29,500 - £36,500) Job Type: Permanent, Full-Time Hours: Monday to Friday, 9:00am - 5:30pm (1-hour lunch break) Additional Requirement: One Saturday per month on a rota basis (paid or time off in lieu) Are you an experienced customer service professional with a passion for delivering outstanding customer experiences and resolving complaints effectively? We are recruiting for a Customer Relations & Aftercare Executive to join a successful and growing business based in Hove. This is an excellent opportunity for someone with a background in customer complaints, aftercare, customer success, customer support, service delivery, or customer relations who enjoys taking ownership of cases and ensuring customers receive an exceptional service journey from start to finish. Working within a fast-paced customer experience team, you'll act as the key...

Senior Account Manager Brighton (Hybrid) 12 Month Fixed Term Contract 47,000- 55,000 Senior Account Manager - International Client Portfolio Are you an experienced Account Manager, Key Account Manager, Client Relationship Manager, or Customer Success professional looking for an opportunity to manage strategic client relationships within an international business environment? As a Senior Account Manager, you will take ownership of a portfolio of key business accounts, acting as the main point of contact and trusted advisor for your clients. You'll work closely with internal teams to ensure an exceptional customer experience while supporting account growth and long term retention. The successful candidate will be responsible for overseeing account performance, coordinating contract renewals, delivering client reviews, and ensuring that services are delivered in line with agreed expectations. Key Responsibilities Manage and develop a portfolio of strategic corporate...

Customer Relations & Complaints Executive Location: Hove, East Sussex Salary: 27,000 - 32,000 DOE + KPI Bonus Scheme (OTE 29,500 - 36,500) Job Type: Permanent, Full-Time Hours: Monday to Friday, 9:00am - 5:30pm (1-hour lunch break) Additional Requirement: One Saturday per month on a rota basis (paid or time off in lieu) Are you an experienced customer service professional with a passion for delivering outstanding customer experiences and resolving complaints effectively? We are recruiting for a Customer Relations & Aftercare Executive to join a successful and growing business based in Hove. This is an excellent opportunity for someone with a background in customer complaints, aftercare, customer success, customer support, service delivery, or customer relations who enjoys taking ownership of cases and ensuring customers receive an exceptional service journey from start to finish. Working within a fast-paced customer experience team, you'll act as the...