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Customer Service £25,000 - £35,000 West Yorkshire
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Rullion Managed Services
10 Dec, 2025
Contract
Customer Service Advisor
£14.00 - £14.69 hourly
Rullion Managed Services Swillington Common, Leeds LS15, UK
Overview The team responsibility is to maintain all HH and AMR metering and communication points, working in collaboration with Suppliers, Data Collectors, Distributors and other industry agents to ensure to ensure accurate and actual data consumption is obtained for our customers and Supplier function. The role will manage the end-to-end processes of advanced meter operations. This includes new installations, fault resolution, half hourly meter exchanges and maintenance activity on HH and NHH accounts. The role is responsible for ensuring that tight timescales and sometimes conflicting priorities for jobs are managed and booked within SLA's. As a member of the Advanced Half Hourly Meter Operations Team the role requires the ability to manage and maintain the I&C HH Measurement Class C & EFG portfolio for the HH Metering Fault process meeting both internal and external stakeholder expectations, resulting in the resolution of queries in a timely manner. Adhering to...
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