We are now recruiting for a Customer Service Team Leader to join our Enquiry Centre team based in Stafford! This is hybrid, full-time role working 37.5 hrs per week, Monday to Friday between 8.00 am and 8.00 pm with some Saturdays between 9am and 5pm. You will be expected to be in the office during training periods, plus every Tuesday, Wednesday and Thursday. This is a non-sales environment, taking inbound service calls. As part of this role, you will be required to travel to Belfast on occasion to meet with our wider Team and other Team Leaders. Salary: £31,749.00 Job title: Customer Service Team Leader Job Description: What you'll be doing: Coaching and developing a team of approximately 15 customer service advisers to deliver excellent customer service Working with team members to meet customer needs in a responsive and efficient manner, managing escalated problems and performing root cause analysis of any trends identified to improve the customer...

Job Title: French Speaking Customer Service Advisor Location: Edinburgh Salary: 25,800 per year Employment Type: Full Time, Permanent Fluent in French? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love. We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless. What You'll Do Be the Hero: Manage customer accounts and keep everything on track. Stay Cool: Handle high-volume calls without breaking a sweat. Build Bridges: Connect with carriers and customers like a pro. Deliver the Wow: Go above and beyond to make customers happy. Solve Puzzles: Tackle challenges head-on and find smart solutions. Make It Happen: Provide quotes, arrange bookings, and process payments accurately. Juggle Like a Champ: Multitask with ease using top-notch tools. Show Your Style:...

Job Description: Customer Service & Sales Coordinator Looking for a role where you can combine great customer service with a bit of sales flair? We're after someone upbeat, organised, and confident in spotting opportunities to upsell and cross-sell. The Role: This is a varied role combining customer service, order processing, and sales support. You'll be the first point of contact for customers, ensuring every interaction is positive and professional. Alongside handling enquiries and processing orders, you'll spot opportunities to upsell and cross-sell products, helping customers get the best value while driving business growth. What you'll be doing: Answering customer enquiries by phone, email, and online Processing orders accurately and keeping things moving Sorting out delivery or product issues quickly and professionally Spotting chances to upsell and cross-sell products Keeping customer records up to date Working with the team to make sure everything runs...

Customer Service Administrator Near Thame / Bicester, Oxfordshire 29,000 per annum Monday - Friday Office Based Berry Recruitment are currently recruiting for a friendly, organised, and proactive Customer Service Administrator to join a small and supportive organisation based in a village near Thame, Oxfordshire. This is an excellent opportunity for someone who enjoys customer service and administration , and who takes pride in delivering great support to customers while keeping day-to-day operations running smoothly. The role is easily commutable from Thame , Haddenham , Bicester , and Aylesbury . The Role As a Customer Service Administrator , you will play a key role in supporting both customers and internal teams. You will manage queries, coordinate work schedules, and ensure information is handled accurately and efficiently. This is a varied role combining customer service, inbox management, coordination, and administration within a collaborative team...

Your New Role We have a fantastic opportunity for a Permanent Customer Service (Incident Liaison) Agent to join our NMC North East Account in Perth , this is an onsite role. Our NMC NE account is working in partnership with Transport Scotland Northeast since August 2022, with an increased focus on supporting the creation of sustainable futures for communities, together we will achieve net zero targets and improve the customer experience. Covering 593Km of network, we provide routine highways, bridges and structure maintenance as well as designing and managing road safety schemes. By ensuring our roads and highways are well-maintained through all-weather seasons and traffic incidents, we aim to create well-functioning, safe spaces which minimise disruption, keep people moving and support thriving communities. The Customer Service (Incident Liaison) plays an important part to direct and record incident responses and winter service activities from within the...

Job Title: Customer Care Advisor Location: Sutton Coldfield Contract Details: Temp-to-Perm (3-month temp contract, subject to performance evaluation) Salary: 13.00ph About Our Client: A leader in plan services, expand their team to cater to the growing demand for newly launched plans. Essential role in providing compassionate and informative support to our customers. Responsibilities: Handle inbound enquiries and sales from prospective customers interested in our plan services. Follow up on email leads and make outbound calls to warm prospects. Operate within FCA regulatory guidelines, ensuring compliance without hard-selling. Engage in confident and informative conversations to make the purchasing process simple, easy, and stress-free. Participate in a rigorous QA process with monitored calls and feedback. Excellent customer service skills Essential (Knowledge, skills, qualifications, experience): Previous contact centre experience, both inbound and...

Join Our Client as a Customer Service Administrator! Are you an enthusiastic and forward-thinking individual looking for an exciting opportunity for the next 6 months ? We are seeking 3 Customer Service Administrators to join our client's friendly team on a temporary basis. If you're ready to provide exceptional customer support, we want to hear from you! Position Details: Contract Type: Temporary (March - September) Hourly Rate: 14.00 per hour, paid on a weekly basis through Office Angels Start date: Monday 30th March Official office hours: 9am-5pm (Monday to Thursday), 9am-2pm(Fridays) Weekend cover will be required (max 4 hours) on a rota basis Location: Based near Benton in a Dog-friendly office with free onsite parking and accessible via public transport Hybrid Work: You will work full time in the office until training is completed, after which a hybrid pattern of 3 days in the office and 2 from home can be agreed upon. Role Overview: As a...

Job Title: Customer Service Total Loss Claims Handler Location: Liverpool Salary: £25,877 to £29,777 Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays The Total Loss department is a fast-paced and energetic department where no two days are the same. As a Total Loss Claims Handler, you will be responsible for assisting policyholders with their insurance claims and providing the highest standards of customer service, while ensuring that each incident is handled within appropriate time scales and professional manner. What you will be doing: Proactively manage a portfolio of policyholder total loss claims through to settlement Complete thorough indemnity investigations out on all cases Work closely with the inhouse engineers to guarantee a fair settlement with the policy holder Ensure that all...

Planet Recruitment are looking for a Customer Service Administrator to join our client based near Witney. The purpose of the Customer Service Administrator role is to provide high quality telephone and administrative services in an efficient, friendly and professional manner. This is a permanent full time office based position. Duties of the role : Dealing with customer and client queries via telephone and email Using internal programmes to generate customer orders Logging customer queries on internal database Liaising with internal departments and construction engineers & contractors General administrative duties The site is based just outside of Oxford and is commutable by bus. Hours : Monday to Friday 08:00am - 17:00pm Apply online. INDCON Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By...

Office Angels are currently recruiting for a Customer Service Executive for our client based in Winnersh, on a temporary basis. The Role: Customer Service Executive Hours: 9am - 5:30pm Hourly rate: 13ph Responsibilities: Work as part of the CRM (Customer Relationship Management) team to completes daily tasks in line with SLA given Inbound and outbound calling to help resolve customer queries Working with the Service complaints team to resolve any issues Take ownership of learning products to help customers further Ideal Candidate: Passion for customer service excellence Demonstrated aptitude for problem solving Proactive and the ability to take initiative with a 'can do' attitude Ability to attract trust and build strong relationships with the customers Focused and achievement oriented Embodies trust, integrity and ethics inside and outside the Company Ability to multitask, prioritise and manage time effectively Customer...

Customer Service Advisor / Sales Support Full Time Permanent Redhill An exciting opportunity has arisen to join a well-established and growing business based on the outskirts of Redhill. This role offers the chance to become part of a friendly, collaborative team working in modern offices, where customer service and teamwork are at the heart of the business. This is a varied and fast-paced position that would suit someone who enjoys working with customers, solving problems and supporting the smooth running of day-to-day sales operations. Key Responsibilities: Processing customer orders accurately and efficiently Acting as a key point of contact for customers and suppliers via phone and email Responding to enquiries and resolving issues in a professional and timely manner Supporting the wider team to ensure a high standard of service delivery This role would suit someone with strong communication skills, excellent attention to detail and a proactive...

Job Title: Customer Service Representative Duration: 12 months, potential to go perm Location: Manchester/Hybrid (four days per week in the office, one day WFH) Salary: 31500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Ready to build a career with one of the UK's most recognised financial institutions? We're recruiting confident and customer-focused individuals to join a dedicated customer operations team supporting shareholders and clients. This opportunity offers structured training, ongoing development, and a clear pathway into a permanent role. The Opportunity As a key member of the support...

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23245 The Skills You'll Need: Fluent Mandarin, customer skills, ideally a work/academic background in Banking / Finance / Economics. Your New Salary: Depending on experience Office based Permanent Start: ASAP Working hours: 35 hours Mandarin Speaking Banking Hall Customer Service Associate - What You'll be Doing: Participate in marketing activities to achieve the targets of business development Act as primary point of contact for the customers and maintain customer relationship Liaise with branches to develop cross border business Process account opening applications Handle cash and other related duties as a cashier at closed counter Carry out the client on-boarding process and conduct Anti-Money Laundering (AML), Know Your Customer (KYC), Know Your Business (KYB) checks such as Customer Due Diligence (CDD) on new clients according to the Bank's policies...

Job Description: Customer Service & Sales Coordinator Looking for a role where you can combine great customer service with a bit of sales flair? We're after someone upbeat, organised, and confident in spotting opportunities to upsell and cross-sell. The Role: This is a varied role combining customer service, order processing, and sales support. You'll be the first point of contact for customers, ensuring every interaction is positive and professional. Alongside handling enquiries and processing orders, you'll spot opportunities to upsell and cross-sell products, helping customers get the best value while driving business growth. What you'll be doing: Answering customer enquiries by phone, email, and online Processing orders accurately and keeping things moving Sorting out delivery or product issues quickly and professionally Spotting chances to upsell and cross-sell products Keeping customer records up to date Working with the team to make sure everything runs...

Are you a natural problem-solver who enjoys creating positive customer experiences? We are looking for someone like you to join our team as a Customer Service Advisor for The Royal Mint based in Llantrisant, CF72 8YT. Our Customer Service Advisors play a key role in ensuring The Royal Mint delivers an exceptional customer experience. You'll manage interactions across various social media channels, web platforms, and handle phone calls, live chats, and emails. Your role will involve solving problems, providing advice, and delivering outstanding service. Each day, you'll collaborate with diverse teams within The Royal Mint, working together to consistently exceed customer expectations with every interaction. HIT APPLY TODAY AND A MEMBER OF OUR TEAM WILL BE IN TOUCH WITH THE NEXT STEPS WITHIN 24 HOURS. Shifts available and pay rate: There are 2 shifts and payrates available Core Hours: Monday to Friday 9am - 5pm Pay rate of 24,847 Extended hours...

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.31 Enhanced: 15.46 (hours worked 20:00 - 23:00) Overtime: 19.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm 22.12 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement...

ersg are currently looking for a Customer Service Administrator to join our growing Operations team. This position will provide you with the opportunity to gain core skills and experience in a customer service department, with training provided. As a fast-growing company, ersg pride ourselves on supporting staff who demonstrate commitment and initiative to develop their careers with us. Responsibilities include: Logging new queries onto our in-house system 'Nostrum' Take ownership, fully investigate & resolve client sales invoice & contractor queries in a timely manner - this could entail liaising by phone or email with other Support departments and Sales teams within ersg as well as directly with clients, contactors & payroll companies Have a good understanding of accounting processes in relation to invoicing, credit notes & purchase orders Processing corrections to sales invoices and pay remittances on the payroll system - Intime (RSM) Ensure any new...

Berry Recruitment are looking for a number of confident and vibrant candidates to join their client based in Bicester, Oxfordshire as Temporary Customer Service Coordinator. This role will be an immediate start and offered on a Temporary to Permanent Basis. Role: Customer Service Coordinator Location: Abingdon, Oxfordshire Salary: 12.21 Per hour Working Monday to Fridays 8am-5pm (40 hours) Key Responsibilities: Assist and manage incoming calls and answering any customer queries Coordinating equipment orders to be delivered, installed and collected Order analysis by checking, identifying and reporting any errors made via online orders Providing telephone and email advice to clinical/social care staff to support effective prescription General administration that supports daily activities and duties You may on occasion be required to assist with selecting appropriate stock in the warehouse for technicians, ensuring stock is recorded and maintained Working with people...

Job Title : Customer Service Assistant Location : Edinburgh City Centre (EH12) Contract : Temporary Start Date : 20/04/2026 Working Pattern : Full-time, Monday to Friday, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm Pay Rate : 14.40 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their team! Based in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the...

Location : Dartford Contract Type : Temporary with the potential for a permanent role Hourly Rate : 12.71 - 14.00 per hour Working Pattern : Full Time either 7.00am - 4.00pm / 8.00am - 5.00pm Monday (40 hours per week), You choose your shift pattern for that work/life balance Start : ASAP Are you a confident and dedicated individual looking to make a difference in the service industry? We have the perfect opportunity for you! Our client's team is on the lookout for a Customer Service Administrator who is ready to bring their A-game and help deliver exceptional service to their valued clients. What You'll Do : As a Customer Service Administrator, you'll play a vital role in ensuring customers receive the best support possible. Responding to customer inquiries via phone and email Scheduling repairs and booking appointments Updating a central portal with progress of jobs Maintaining accurate records and documentation Collaborating with team members...