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arriva
22 Mar, 2026
Full Time
Customer Service Team Leader
arriva Luton, UK
Customer Service Centre Team Leader Location: Luton Head Office Hours: Monday to Friday – rotating shifts (08:00–16:00 one week, 10:00–18:00 the next) Salary: £27,400 per annum + opportunity for overtime Benefits: Free bus pass, great career development and progression Are you a natural leader with a passion for delivering brilliant customer service? Do you thrive in a busy, fast-paced environment where every day is different? If so, we’d love you to join us at Arriva as our next Customer Service Centre Team Leader in Luton. In this role, you’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK. You’ll be the driving force behind a high-performing team—helping them deliver exceptional service, solve problems, resolve complaints, and create consistently positive experiences. Guided by Arriva’s values of Doing the Right Thing, Caring Passionately, and Making a Difference , you’ll shape a culture...
Co
21 Mar, 2026
Permanent
Customer Service
Co-op Settle BD24, UK
Closing date: 23-03-2026 Customer Team Member Location: Market Square , Settle, BD24 9EJ Pay: £12.60 per hour Contract: 12 hours per week + regular overtime, permanent contract, part time Working pattern: 2 morning shifts, 6am to 12pm including weekends. Role will also include working in our in-store bakery Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you...
Capita
21 Mar, 2026
Full Time
Customer Service Advisor
Capita Glasgow, UK
Location: Skypark. Sky Park1 | Level 2 | 8 Elliot Place, Glasgow, G3 8EP Salary: £25,646.40 per annum Contract Type: Permanent. Hybrid working contract. Training fully office based for 8 weeks. Hours: 40 Hours a week, Monday – Friday shifts between 8am - 6pm. No weekend hours. Capita is seeking Customer Service Advisors to be part of our vibrant team, on a key Financial Services contract based in Glasgow. You will be responsible for assisting customers with queries and general administration of their life and pensions account, with most contact being inbound telephone-based. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. The roles will be on a full time, permanent basis, working 40 hours per week with shifts between 8am to 6pm. We expect...
Bulkhaul
20 Mar, 2026
Permanent
Customer Service Representative
Bulkhaul Thornaby, UK
Job Title: Customer Service Representative Location: Middlesbrough Salary: Competitive, dependent upon experience and qualifications Job Type: Permanent, Full Time About Bulkhaul: Bulkhaul Limited, established in 1981, is a global leader in the transportation of bulk liquids, dry bulk and gases. We are committed to delivering reliable, efficient, and safe logistics solutions to our customers worldwide. Our Middlesbrough headquarters fosters a dynamic and fast-paced environment where dedication and teamwork are the cornerstones of our success. About the Role: We are looking for a proactive and detail-oriented Customer Service Representative to support our commercial team. The ideal candidate will assist in managing customer relationships, preparing commercial documentation, and contributing to the overall effectiveness of our commercial operations. This role requires excellent communication skills, a keen eye for detail, and the ability to work effectively...
Co
20 Mar, 2026
Permanent
Customer Service
Co-op Ambleside LA22, UK
Closing date: 31-03-2026 Customer Team Member Location: Compston Road , Ambleside, LA22 9DR Pay: £12.60 per hour Contract: 22.5 hours per week + regular overtime, permanent contract, part time Working pattern: Tuesday, Thursday and Saturday, early mornings, afternoons, and late evenings. Role will include working in our in-store bakery Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our...
Co
20 Mar, 2026
Permanent
Customer Service
Co-op Dorset, UK
Closing date: 23-03-2026 Customer Team Member Location: 7-8 Oak Tree Parade Bransgore, North Christchurch, BH23 8AB Pay: £12.60 per hour Contract: 12 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (6am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a...
Co
20 Mar, 2026
Permanent
Customer Service
Co-op United Kingdom
Closing date: 23-03-2026 Customer Team Member Location: Bridge Road , Kyle of Lochalsh, IV40 8BH Pay: £12.60 per hour Contract: 10 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's...
Co
20 Mar, 2026
Permanent
Customer Service
Co-op Cranbrook TN17, UK
Closing date: 23-03-2026 Customer Team Member Location: High Street , Cranbrook, TN17 3DQ Pay: £12.60 per hour Contract: 12 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (6am store opening), afternoons, evenings (6pm) and weekends, to be discussed at interview. Role will also include working in our in-store bakery Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be...
Capita
20 Mar, 2026
Full Time
Customer Service Administrator
Capita Manchester, UK
Capita is looking for an experienced Administrator to work within our regulated Financial Services division on a key Life & Pensions client. The role will involve processing and entering phone/paper enquiries related data into the computer, handling customer service inquiries and problems via phone, paper, and mail. You will be required to be flexible to work across all back-office teams if support is required. Full training will be provided. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. Job title: Customer Service Administrator Job Description: Salary: £24,043 Hours: 37.5 Hours a week. Monday - Friday between the hours of 8am - 5pm (typically 8-4 or 9-5). Location: Office based on Oxford Road, Manchester City...
Capita
20 Mar, 2026
Full Time
Customer Service Representatives - Start Dates 20th April and 27th April
Capita Sheffield, UK
Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Sheffield office - Hartshead House, working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £25,155 per annum. Start dates will be Monday 20th April and Monday 27th April. If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives - Start Dates 20th April and 27th April Job Description: What you’ll be doing:...
Capita
20 Mar, 2026
Full Time
Customer Service Representatives - Start Dates 20th April and 27th April
Capita Liverpool, UK
Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Liverpool office (Chapel Street), working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £25,155 per annum. Start dates will be Monday 20th April and Monday 27th April 2026. If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives - Start Dates 20th April and 27th April Job Description: What you’ll be doing:...
Capita
14 Mar, 2026
Full Time
Customer Service Adviser - Financial Services
Capita Manchester, UK
Capita is seeking Customer Service Advisors to be part of our vibrant team, on a key Financial Services contract based in Manchester. You will be responsible for assisting customers with queries and administration of their life and pensions account, with most contact being inbound telephone based. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. Our Flexible Advisors work in small teams receiving full training as well as ongoing support and development. The roles will be initially on a full time, permanent basis, working 37.5 hours per week covering shifts between 8am to 6pm (8-4, 9-5, and 10-6 on rotation). We would expect new team members to be office based full time for the first 4-6 months during training and probation, then once...
Capita
14 Mar, 2026
Full Time
Customer Service Advisor - Hybrid Clonakilty
Capita Clonakilty, Co. Cork, Ireland
🌟 Join Our Customer Service Dream Team! 🌟 Do you thrive on delivering exceptional customer experiences? Love solving problems and making someone’s day better? If that sounds like you, we’d love to welcome you to our vibrant team of Customer Service Advisors! 💼 What’s in it for you? Permanent contract with a competitive salary of €29,432 per year 40 hours per week on a rotational shift pattern 🌟 Hybrid working 4 days in office with 1 day at home. 🕒 Shift Details: Rotational shifts across: o Monday to Friday: 6am–9pm o   Saturday: 8am–6pm o   Sunday & Bank Holidays: 10am–6pm o Full flexibility is key to success in this role. Job title: Customer Service Advisor - Hybrid Clonakilty Job Description: 🎁 Why you’ll love working with us:   A starting salary of €29,432per annum Internal career progression and development opportunities – most of our management team started with us as Advisors! 22 days annual leave, plus 2 company days & bank...
Office Angels
13 Mar, 2026
Contract
Temporary Customer Service Administrator - Newcastle
Office Angels Newcastle upon Tyne, UK
Join Our Client as a Customer Service Administrator! Are you an enthusiastic and forward-thinking individual looking for an exciting opportunity for the next 6 months ? We are seeking 3 Customer Service Administrators to join our client's friendly team on a temporary basis. If you're ready to provide exceptional customer support, we want to hear from you! Position Details: Contract Type: Temporary (March - September) Hourly Rate: 14.00 per hour, paid on a weekly basis through Office Angels Start date: Monday 30th March Official office hours: 9am-5pm (Monday to Thursday), 9am-2pm(Fridays) Weekend cover will be required (max 4 hours) on a rota basis Location: Based near Benton in a Dog-friendly office with free onsite parking and accessible via public transport Hybrid Work: You will work full time in the office until training is completed, after which a hybrid pattern of 3 days in the office and 2 from home can be agreed upon. Role Overview: As a...
Marshalls
13 Mar, 2026
Full Time
Customer Service Advisor
Marshalls Gainsborough DN21, UK
Customer Service Advisor Gainsborough (Office based) Monday - Friday (36.5 Hours per week) 8:30am – 5pm Monday to Thursday and 8:30am – 4pm Friday with 1 hour unpaid lunch Starting Salary - Circa £25,000 (rising annually & with development) At Marley, we're not just industry leaders - we're at the forefront of innovation, constantly pushing the boundaries of technology and investing in our people’s growth. We're part of Marshalls plc - the UK’s leading manufacturer of hard landscaping, building and roofing products. Our combined legacy and reputation have never been stronger! We have an exciting new opportunity for a Customer Service Advisor to join our passionate team at our Gainsborough Site. This is a full-time, office-based role (five days per week). What you'll be doing: Building strong customer relationships and ensuring complete customer satisfaction Managing your customer caseload and working closely with our sales team to provide a seamless service...
Huntress - Crawley
12 Mar, 2026
Permanent
Customer Service Advisor / Sales Support
Huntress - Crawley Redhill, UK
Customer Service Advisor / Sales Support Full Time Permanent Redhill An exciting opportunity has arisen to join a well-established and growing business based on the outskirts of Redhill. This role offers the chance to become part of a friendly, collaborative team working in modern offices, where customer service and teamwork are at the heart of the business. This is a varied and fast-paced position that would suit someone who enjoys working with customers, solving problems and supporting the smooth running of day-to-day sales operations. Key Responsibilities: Processing customer orders accurately and efficiently Acting as a key point of contact for customers and suppliers via phone and email Responding to enquiries and resolving issues in a professional and timely manner Supporting the wider team to ensure a high standard of service delivery This role would suit someone with strong communication skills, excellent attention to detail and a proactive...
ICA
11 Mar, 2026
Permanent
Customer Service and Onboarding Advisor
ICA United Kingdom
Customer Service and Onboarding Advisor Location: Hybrid / Birmingham - 1 Day in Office Per Week Salary: Competitive (DoE) Contract Type: Permanent, Full-Time What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Do you enjoy solving problems and supporting people as they get to grips with online tools At International Compliance Association (part of Wilmington plc) you ll help customers settle in smoothly with our learning platform. You ll walk them through first logins, help them find their way around, and answer the everyday technical questions that pop up. You ll also play an important part in keeping our onboarding steps and learning content accurate and up to date. If you enjoy a...
Pontoon
10 Mar, 2026
Temporary
Customer Service Adviser
Pontoon Edinburgh, UK
Job Title : Customer Service Assistant Location : Edinburgh City Centre (EH12) Contract : Temporary Start Date : 20/04/2026 Working Pattern : Full-time, Monday to Friday, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm Pay Rate : 14.40 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their team! Based in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the...
Office Angels
03 Mar, 2026
Temporary
Temporary Customer Service Executive
Office Angels Castleford, UK
X3 Customer Executives - Immediate start Castleford, WF10 - Short walk from the train station 5-month contract ASAP start 37 hours per week , Monday-Friday (flexible start/finish times) 14.07 per hour About the Role We're supporting a well-known Housing Association in recruiting x3 Outbound Call Executives to join their friendly and supportive Customer Support Team. In this role, you'll be contacting tenants to confirm details, update their information, and ensure the organisation holds accurate, GDPR-compliant records. You'll also check whether customers still wish to receive services and action updates accordingly. It's a great opportunity for someone confident on the phone, organised, and looking to join a welcoming team environment. What You'll Be Doing Contact tenants by phone or other means to collect information about their household. Collect information regarding their personal circumstances, medical conditions and any adjustments that they may...
Search
03 Mar, 2026
Permanent
Customer Service Representative
Search Leeds, UK
Customer Service Representative Role details Hybrid role based in Leeds, working 3 days in the office and 2 days remote after probation, with a varied Monday to Friday shift pattern. Salary is 27,500, working 37.5 hours per week, with a planned start date of 23rd March 2026. The role The role exists to handle detailed customer queries, maintain high service standards and build trust in these products. You'll work across multiple channels in a specialist contact centre, resolving issues efficiently while managing the pressures of a high-volume environment. What you'll be doing Answering inbound calls and having the right conversations to fully understand customer needs. Taking personal ownership of each interaction and following it through to resolution. Providing information, managing customer access, responding to enquiries and handling complaints across phone, written and social channels. Navigating multiple internal systems while talking to customers and recording...
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