This full-time, permanent position has a starting salary of 31,659 per annum based on a 36 hour working week. We are excited to be recruiting two new Customer Service Information Officers to join our excellent team at Surrey County Council's Contact Centre. You'll be part of a team that values development and collaboration, and you will play a key role in maintaining the outstanding service we provide to our residents. We have positions available in East and West Surrey. You will be able to select your preference as part of the application process. The role offers hybrid working and as a team we typically split our time between working from home and collaborating in the office for two days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service plus bank holidays (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up...

Customer Contact Advisor Full-time Monday to Friday 13.00 per hour About the role Our client is seeking a proactive Customer Contact Adviser to manage and support a portfolio of customer accounts and driver routes for the division. You will be responsible for delivering excellent customer service, retaining and developing accounts, and working closely with our drivers and operations team to ensure smooth, accurate deliveries. Key Responsibilities Build and maintain strong relationships with allocated customer accounts Make outbound and inbound calls to customers, processing orders, exchanges and sanitisation Accurately input and update all orders on system and ensure they are allocated to the correct delivery routes Carry out daily route calls to customers, amending deliveries as required Take ownership of customer queries, resolving them within agreed timescales Work closely with drivers to maintain accurate route and customer data Complete all...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. This role works on fortnightly shift pattern, working 40 hours per...

The starting salary for this role is 28,546 per annum, working 36 hours per week. Be the first point of call at Surrey Fire & Rescue Service! Are you an organised, professional and customer-focused administrator looking for a role where your work genuinely makes a difference? Surrey Fire & Rescue Service is seeking a Receptionist & Business Support Assistant to become a key member of our Business Support Team. This is an exciting opportunity to work at the centre of a busy emergency service organisation, providing essential support to operational crews, managers, partners and members of the public. As the first point of contact for our Headquarters, you'll play a vital role in creating a professional and welcoming experience for visitors while ensuring vital communications, information and administrative processes run smoothly across the Service. This is a full-time, office-based position located at Surrey Fire & Rescue Service Headquarters in Reigate. Due to...