Customer Contact Advisor Full-time Monday to Friday 9:00am-5:30pm 13.00 per hour About the role Our client is seeking a proactive Customer Contact Adviser to manage and support a portfolio of customer accounts and driver routes for the division. You will be responsible for delivering excellent customer service, retaining and developing accounts, and working closely with our drivers and operations team to ensure smooth, accurate deliveries. Key Responsibilities Build and maintain strong relationships with allocated customer accounts Make outbound and inbound calls to customers, processing orders, exchanges and sanitisation Accurately input and update all orders on system and ensure they are allocated to the correct delivery routes Carry out daily route calls to customers, amending deliveries as required Take ownership of customer queries, resolving them within agreed timescales Work closely with drivers to maintain accurate route and customer data...