Summary Job Title : Customer Service Assistant Location : Edinburgh Ettrick House Contract : Temporary - Ends 31st December 2026 Start Date : 13th July 2026 Working Pattern : Monday - Friday 8am-6pm shift rotation, 1 Saturday every 4 weeks 9am - 4pm with day off during the week in lieu Pay Rate : 14.40 per hour Hybrid Working : Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their Homes Operations Mortgages New Business Team Based in or contact centre, the nature of this role to provide an enhanced service to our Multi Brand Mortgage Brokers & Mortgage Advisors on a range of mortgage products over the phone. The core purpose of the role is to support...

Receptionist Location : Edinburgh City Centre Salary : 26,000 - 28,000 (dependent on experience) Hours : Monday to Friday, 9:00am - 5:00pm (fully office based) Contract : Permanent Full-time We are delighted to be partnering with our client to recruit a professional and highly organised Receptionist to join their team in a front facing, client-focused position. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys delivering exceptional customer service while supporting wider administrative operations. The Opportunity Acting as the first point of contact, you will play a key role in ensuring a seamless and professional experience for all clients and visitors. This varied position combines front of house responsibilities with essential administrative support across the business. Key Responsibilities Provide a warm & professional welcome to all clients and visitors Manage incoming calls, messages, and a central email...

Customer Service Administrator Salary 26,000 - 26,500 (10% Bonus) About the Role We're looking for a proactive and customer-focused Customer Service Administrator to join a fast-paced and supportive operations team. This is an exciting opportunity for someone who enjoys problem-solving, delivering exceptional customer experiences, and working in a role where accuracy and communication really matter. As a key member of the team, you'll manage customer enquiries, resolve account and service-related issues, and ensure customer information is maintained accurately and efficiently. You'll work collaboratively with internal departments and external stakeholders to deliver high-quality outcomes while meeting service targets and KPIs. This role is ideal for someone who thrives in a busy environment, enjoys taking ownership of tasks, and is passionate about making a positive difference for customers. Key Responsibilities Deliver outstanding customer service across telephone, email,...

Join Our Team as a Contact Centre (Nights) Are you ready to step into a vital role that ensures safety and security? Our client is looking for dedicated Security Operations Centre (SOC) Operators to support their Physical Security Operations Centre in Sighthill North, Edinburgh.This role requires individuals who can communicate clearly, confidently, and professionally at all times, particularly in high-pressure situations. If you thrive in a fast-paced environment and are confident engaging with a wide range of stakeholders over the phone, we want to hear from you. Contract Details Location: 100 percent office based in Sighthill North, Edinburgh Pay Rate: 15.81 per hour, with additional payment for unsociable hours Contract Length: Until end of December 2026 Shift Type: Rotating days and nights, 12 hour shifts Shift Pattern Full flexibility required, including weekends and bank holidays Blocks of day shifts followed by night shifts, with 4 to 5 rest days between...