Job Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims and risk. At the heart of our operations is our flagship IoT product developed for our client a patented, self-install water leak detection device that helps protect homes from costly water damage. Water damage is the leading cause of home insurance claims, costing around $17bn annually across the US and UK. Our client s device is already delivering impact through partnerships with major insurance brands such as Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic...

Contact Centre Customer Support Advisor / Customer Service Agent A great opportunity for a Contact Centre Customer Support Advisor / Customer Service Agent to join this fast-growing fibre broadband provider, supporting customers with onboarding, broadband technical issues, billing queries and service delivery while providing excellent customer service and troubleshooting support. If you’ve also worked in the following roles, we’d also like to hear from you: Call Centre Customer Service Assistant, Technical Support Advisor, Broadband Helpdesk Advisor, Contact Centre Advisor, Service Desk Advisor     SALARY: £25,000 per annum + Benefits   LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Core Working Hours: Monday to Friday 8am–8pm, Every Other Weekend Saturday 10am–5pm, Sunday 10am–3pm   JOB OVERVIEW...

Job Title: Scheduling Administrator Location: High Wycombe Contract Type: Permanent Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and love building lasting relationships? If so, our client in the utilities sector is searching for a dedicated Scheduling Administrator to join their dynamic team! About the Role: As a Scheduling Administrator, you'll play a vital role in ensuring that customer needs are met with precision and care. Your primary focus will be on creating and nurturing customer relationships, providing "world-class" service while supporting the engineering team in booking and completing calls in line with Service Level Agreements (SLAs). Main Responsibilities: Liaise with engineers and specialists to ensure bookings align with SLAs and all relevant information is shared. Progress all calls using our service management system-keeping things organized and efficient! Update the engineers' calendar to...

Customer Service Administrator Near Thame / Bicester, Oxfordshire 29,000 per annum Monday - Friday Office Based Berry Recruitment are currently recruiting for a friendly, organised, and proactive Customer Service Administrator to join a small and supportive organisation based in a village near Thame, Oxfordshire. This is an excellent opportunity for someone who enjoys customer service and administration , and who takes pride in delivering great support to customers while keeping day-to-day operations running smoothly. The role is easily commutable from Thame , Haddenham , Bicester , and Aylesbury . The Role As a Customer Service Administrator , you will play a key role in supporting both customers and internal teams. You will manage queries, coordinate work schedules, and ensure information is handled accurately and efficiently. This is a varied role combining customer service, inbox management, coordination, and administration within a collaborative team...

Berry Recruitment are NOW hiring for a committed and motivated Customer Service/Planner Administrator to work for a small and supportive organisation in a small village near Thame, Oxfordshire. Commutable from Thame, Haddenham, Bicester and Aylesbury. Role: Customer Service/Planner Salary: 29,000 - 29,000 per annum Location: Bicester , Oxfordshire Hours: Monday to Friday - Office Based Key Responsibilities of the Customer Service/Planner: Comfortable and confident talking on the phone to internal and external people. Excellent time management - responding quickly and effectively to client queries/general emails. Responsible for managing a busy shared inbox as well as your own personal inbox. Scheduling and allocating works to internal engineers as well as subcontractors in a timely and efficient manner. Prioritising important works to ensure the SLAs are met which have been set by the client. Consistently updating in-house system. Raising various...

Customer Scheduling Administrator - Immediate start Temp 13- 14 an hour Monday to Friday, 9-530 parking onsite Hove Are you highly organised, proactive, and thrive in a fast-paced environment? We're looking for a Scheduling Administrator to join our dynamic team and take ownership of coordinating engineer's diaries to ensure smooth and efficient operations. Responsibilities: Manage and maintain engineer's schedules, ensuring optimal allocation of appointments and resources. Liaise with clients, engineers, and internal teams to confirm bookings and resolve scheduling conflicts. Monitor job progress and update systems with real-time information. Respond promptly to changes, cancellations, and urgent requests. Maintain accurate records and documentation related to appointments and job status. What We're Looking For: Proven experience in scheduling, coordination roles preferably with engineers diaries Excellent communication and interpersonal skills. Strong...

Sales Support/Customer Service Administrator Permanent Full Time Hybrid (3 days in office, 2 from home) Location: Reigate Salary: 30,000 - 32,000 plus excellent benefits and company bonus We're working with a highly respected business in Reigate that's on the lookout for a proactive and organised Sales Support & Customer Service Administrator. Based in stunning modern offices and offering flexible hybrid working, this role gives you the chance to work at the centre of the action, supporting the sales team and ensuring an exceptional customer experience. What You'll Be Doing: This is a varied and rewarding role where no two days are the same. You'll be a key part of the sales engine-keeping systems updated, managing order processing, preparing quotes, coordinating product information, and supporting customer service. You'll also play a part in identifying new business opportunities and jumping in where needed to keep everything running smoothly....

Helpdesk Supervisor - Facilities Management Location: Central London Salary: Up to 45,000 + Hybrid working Contract: Monday - Friday: 8am - 5pm + overtime The Opportunity Are you a customer service professional with a passion for operational excellence? We are seeking a Helpdesk Supervisor to lead the frontline service delivery for one of the UK's most prestigious multi-use developments. This is not a standard helpdesk role. You will be overseeing a fast-paced hub that supports a diverse ecosystem of high-end residential units, retail spaces, and corporate offices. We need a leader who can balance the nuances of different stakeholder needs while ensuring our technical teams are deployed with precision. The Role As the Helpdesk Supervisor, you will be the engine room of our facilities management delivery. You will lead, mentor, and motivate a team of coordinators to ensure every service request-from a leak in a luxury apartment to a power failure in a retail...