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18 Sep, 2026
Permanent Contract
Contact Centre Manager - Housing
£65,826 yearly
a2dominion Hybrid (Ealing, West London)
Contact Centre Manager - Housing A fantastic opportunity to lead a multi-channel customer contact operation for a housing organisation, shaping a digital-first tenancy service and improving customer outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Manager, Customer Operations Manager, Contact Centre Operations Manager, Housing Customer Service Manager, Customer Experience Manager, Customer Contact Manager, Customer Services Manager, Service Delivery Manager, Call Centre Manager This role is officially known as an Interim Contact Centre Manager (Customer & Digital)   SALARY: £65,826 per annum + Benefits LOCATION: Hybrid / Ealing, West London - with office attendance in Ealing at least 3 times a week and attendance at other offices when required JOB TYPE: Full-Time, 12 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday...
01 Sep, 2026
Full Time Permanent
Patient Coordinator / Sales Support Administrator
£32,000 yearly
Healthium Clinics Henley-on-Thames, Oxfordshire, UK
Patient Coordinator / Sales Support Administrator We have great opportunity to join our team at Healthium Clinics, for a confident, organised and customer-focused professional who enjoys providing a premium patient experience while supporting bookings, enquiries, CRM administration and commercially focused follow-up activity. If you’ve also worked in the following roles, we’d also like to hear from you: Patient Coordinator, Patient Administrator, Sales Support Administrator, Sales Administrator, Customer Service Administrator, Clinic Administrator, Healthcare Administrator, Front of House Administrator, Customer Service Advisor, Client Services Advisor   SALARY: £32,000 per annum + Benefits LOCATION: Henley-on-Thames, Oxfordshire JOB TYPE: Full-Time, Permanent   JOB OVERVIEW This is an excellent opportunity for a Patient Coordinator / Sales Support Administrator who can combine warm, professional customer service with...
23 Sep, 2026
Permanent
Account Manager
Wild Recruitment Bletchley, Milton Keynes, UK
We are recruiting for an organised and proactive Account Manager/Scheduler to join a busy and friendly team based in Milton Keynes. This is a varied role where no two days are the same, offering the opportunity to coordinate maintenance works, liaise with contractors and tenants, and provide essential administrative support. This is an office based role in Stony Stratford, with the potential to work from home one day per week once trained. Key Responsibilities: Managing maintenance requests via phone and email Coordinating contractors and arranging repair works Obtaining quotations and raising purchase orders Processing invoices and maintaining accurate records Updating reports and managing shared inboxes Building strong relationships with clients, tenants, and contractors What we're looking for: Excellent organisational and communication skills Strong customer service experience Ability to prioritise a varied workload Confident using Microsoft Office and...
23 Sep, 2026
Temporary
Part Time Customer Service Co-Ordinator - Chelmsford
Adecco Chelmsford, UK
Part-Time Customer Service Co-Ordinator Location: Chelmsford Contract Type: Temporary Are you passionate about delivering exceptional customer service? Do you thrive in a environment where your skills can make a real difference? Our client, a leading organisation in their sector, is seeking a motivated and enthusiastic Part-Time Customer Service Co-Ordinator to join their vibrant team on Mondays and Fridays on a temporary ongoing basis. Key Responsibilities: Serve as the first point of contact for customers, providing friendly and efficient service. Manage customer inquiries and resolve issues promptly and effectively. Co-ordinating work for engineers as part of a small team. Maintain accurate records of customer interactions and feedback. Collaborate with team members to enhance customer experience. Assist in the development and implementation of service improvement initiatives. Ideal Candidate: Previous experience in customer service or a similar role...
23 Sep, 2026
Permanent
Account Manager German Speaker Required
Office Angels Brighton, UK
Account Manager (German Speaking) Location: Brighton & Hove Hours: 35 hours per week Working Pattern: Hybrid (minimum 3 days per week in the office) Salary: Up to 35,000 DOE About the Role We are seeking a fluent German-speaking Account Manager to join a dynamic and growing business based in Brighton & Hove. This is an exciting opportunity for a relationship-focused professional who enjoys building connections, delivering exceptional customer service, and identifying opportunities for business growth. You will be responsible for managing and developing client relationships across European markets while ensuring a high standard of service delivery. Working closely with internal teams, you will play a key role in supporting customers, nurturing existing accounts, responding to new enquiries, and helping to drive commercial growth. Key Responsibilities Build, develop, and maintain strong client relationships. Deliver an outstanding customer experience...
23 Sep, 2026
Permanent
Senior ITSM Process Support Analyst
A&O Shearman Larne, UK
We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team , based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting...
23 Sep, 2026
Permanent
ITSM Process Support Analyst
A&O Shearman Belfast, UK
We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team , based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting...
23 Sep, 2026
Permanent
ITSM Process Support Analyst
A&O Shearman Carrickfergus, UK
We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team , based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting...
23 Sep, 2026
Permanent
ITSM Process Support Analyst
A&O Shearman Lisburn, UK
We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team , based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting...
23 Sep, 2026
Permanent
ITSM Process Support Analyst
A&O Shearman Castlewellan, UK
We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team , based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting...
23 Sep, 2026
Permanent
Senior ITSM Process Support Analyst
A&O Shearman Belfast, UK
We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team , based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting...
23 Sep, 2026
Permanent
Senior ITSM Process Support Analyst
A&O Shearman Banbridge BT32, UK
We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team , based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting...
23 Sep, 2026
Permanent
Senior ITSM Process Support Analyst
A&O Shearman Lisburn, UK
We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team , based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting...
23 Sep, 2026
Permanent
ITSM Process Support Analyst
A&O Shearman Bangor, UK
We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team , based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting...
23 Sep, 2026
Permanent
Senior IT Service Management Analyst
A&O Shearman Banbridge BT32, UK
We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team , based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting...
23 Sep, 2026
Permanent
ITSM Process Support Analyst
A&O Shearman Lurgan, Craigavon, UK
We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team , based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting...
23 Sep, 2026
Permanent
Senior IT Service Management Analyst
A&O Shearman Castlewellan, UK
We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team , based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting...
23 Sep, 2026
Permanent
Senior ITSM Process Support Analyst
A&O Shearman Ballynahinch BT24, UK
We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team , based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting...
23 Sep, 2026
Permanent
Senior IT Service Management Analyst
A&O Shearman Lurgan, Craigavon, UK
We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team , based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting...
23 Sep, 2026
Permanent
Senior ITSM Process Support Analyst
A&O Shearman Lurgan, Craigavon, UK
We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team , based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting...